Nationwide Bus Charter Avis 

236
•
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

We are a non-profit breast cancer patient advocacy and education organization that rented a bus from nationwide and had it wrapped with our design by them to drive cross country over three weeks with... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Couldn’t have asked for a better experience. My family and supporters took the charter bus from New Jersey into Manhattan for my fight at Madison Square Garden, and everything went perfectly. The bus... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had a great experience using Nationwide Bus Charter for an employee trip to a trade show. Everything went smoothly from start to finish. The bus was comfortable, the driver was professional and fri... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Dear Nationwide Bus Charter, My group wanted to me to convey their thanks for accommodating our charter trip to Splish Splash. They were happy with your service, including the clean and cool feel of t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de location

Écrit par l'entreprise

We are a nationwide charter bus rental company, providing an affordable and safe transportation option for your next event.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

236 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(236)

48 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Less than thrilled

The sales representative that I worked with was Matt Buscemi… Booking our event transportation through him was seamless until it came down to communication leading up to the event. I tried calling Matt several times, a week or two before my event to go over the updated itinerary to ensure it made sense and was doable, to only be sent to voicemail and never receive a call back after leaving several voicemails. I emailed Matt multiple times before I would get a response back, which was short. Matt told me when I booked our shuttles for our event, that I would receive an email 24-hours before the event, that would include the bus drivers’ names and numbers as well as any other information that I would have needed, which to no surprise I never received… I had to contact Matt yet again at 11PM EST the night before asking for that information to get another short response almost 12-hours later, which to the point, my event had already begun…

Same thing happened 2-days later, my company needed picked up and returned to Denver, CO on Wednesday. Was promised to get an email with the bus drivers names and numbers and of course did not receive ANYTHING. I decided to contact one of the drivers from Monday because I was fed up trying to communicate with Matt. I asked the driver if him and the other shuttle driver were enroute to pick us up on Wednesday morning, to find out that they weren’t assigned to service us again and got reassigned to another event, even though I was specifically told we would have the same drivers throughout the entirety of our event… Thankfully, the bus driver, Mike, sent me a separate number to call to actually get answers from the company NBC hired in… Seemed like Matt did not care about the service aspect after receiving payment for our event.

Only gave 3-stars due to the bus drivers going above and beyond (April, Robert, John and Mike from Carey Limousine of Denver Going in Style, if it weren’t for them, I would have given 1 star…

11 septembre 2023
Avis spontané
Logo de Nationwide Bus Charter

Réponse de Nationwide Bus Charter

Dear Alli,

I hope this message finds you well. I am writing to address the recent review/complaint you shared regarding your interaction with one of our sales representatives. First and foremost, please accept our sincerest apologies for any inconvenience or frustration this may have caused you.

We deeply regret that you had to experience a breakdown in communication during your interaction with our team. This is not reflective of the standard of service we aim to provide, and we are committed to making things right.

We have taken immediate action to address the issue and we have a thorough review.

We did see many emails going back and forth between Matt and you, between 8/28/23 and 9/13/23, in which many questions were responded to. We apologize if the answers to return calls were not as fast as you would have liked them to be.We do see you made a few changes to your itinerary that had to be updated and confirmed. All updates were made and confirmed and Matt provided you both confirmations on 9/6/23. We apologize that the driver info was provided to you 2 hours before your departure and you did not have driver info for 9/13/23. We don`t always give out driver info because we have a dispatch department that handles all driver confirms etc, this is why at the time of booking we provide this info. When providing driver info it is a special request and we do apologize you received only a few hours before your departure and had this had caused you stress for your trips.

In light of this, I would like to personally apologize and set up a time to speak over the telephone to go over this situation.

We appreciate your business and the opportunity to make this right.

Once again, I apologize for any inconvenience this may have caused you, and I thank you for bringing this matter to our attention.

Warm regards,

Nick Cianciaruso

Director of Operations

Noté 5 sur 5 étoiles

Jonathan Lass was extremely responsive

Jonathan Lass was extremely responsive, even during off hours. He helped us work through a last minute change. I would recommend working with Jonathan.

19 juillet 2023
Avis spontané
Logo de Nationwide Bus Charter

Réponse de Nationwide Bus Charter

Thank you for the kind feedback

Noté 5 sur 5 étoiles

Great for a large group!

When traveling with a large group of teenagers, every detail counts, and Nationwide made it really easy to book and make changes when needed. Matt Buscemi was an enormous help and was flexible with our organization regarding payment, which was appreciated considering that we're a non-profit organization. When I needed to change pick-up locations, they did it without issue.

The bus experience itself was pleasant, and I'm always in awe at how skilled bus drivers are in navigating traffic, especially in the NYC area. The coach seats were also really comfortable and roomy. Our first driver was delayed by 15 minutes, but it didn't matter that much in our schedule since we budgeted for wiggle room. The second driver was really nice and I appreciated that he worked with me to get to the pick-up spot where our group was located.

Definitely planning on using them again in the future!

8 août 2023
Avis spontané
Logo de Nationwide Bus Charter

Réponse de Nationwide Bus Charter

Thank you for your kind review

Noté 5 sur 5 étoiles

Great Experience

Jonathan Lass made the entire process simple for our church’s trip to Yankee stadium. Mark the driver was great and very understanding with our needs. We are using them again for our trip next year. I highly recommend them to anyone.

22 juillet 2023
Avis spontané
Logo de Nationwide Bus Charter

Réponse de Nationwide Bus Charter

Thank you for your kind feedback

Noté 5 sur 5 étoiles

Jonathan Lass was such a great help…

Jonathan Lass was such a great help with booking, scheduling and helping with our trip to the Reds/Cubs game for my union hall! It was such a great experience to have him & Nationwide involved in our event. I would recommend them and plan to use them again! Thanks so much! You're the best!

3 août 2023
Avis spontané
Logo de Nationwide Bus Charter

Réponse de Nationwide Bus Charter

Thank you for your kind feedback

Noté 5 sur 5 étoiles

Jonathan Lass was great to work with…

Jonathan Lass was great to work with for a bus booking I needed for a team event. He was communicative, able to provide quotes that fit our budget, really kind and even was able to upgrade us to ensure we had the best experience possible.

20 juillet 2023
Avis spontané
Logo de Nationwide Bus Charter

Réponse de Nationwide Bus Charter

Thank you for your kind feedback

Noté 5 sur 5 étoiles

From booking to the day of the trip

From booking to the day of the trip. we were very happy to work with this company. Now we will book Nationwide for 2 more trips coming up.

27 mai 2023
Avis spontané
Logo de Nationwide Bus Charter

Réponse de Nationwide Bus Charter

Thank you for your kind review

Noté 5 sur 5 étoiles

Excellent service hands down :)

Excellent service hands down! Matt worked with me to find a coach bus for a school trip short notice. Nationwide was also very lenient of receiving payment, even with a wire transfer! They were very compassionate and understanding that this was a big school trip. They also stayed in the parking lot while most companies disappear and leave attendees stranded. Our other bus from a different company left while Nationwide's driver stayed in the lot the entire day and waited for us to come back. They truly know how it is to work with a school. I highly recommend.

25 mai 2023
Avis spontané
Logo de Nationwide Bus Charter

Réponse de Nationwide Bus Charter

Thank you for your kind review

Noté 5 sur 5 étoiles

Working with Nick is the best

Working with Nick is the best! We had 2 school trips back to back, 6 buses each. They were early, buses were spotless and the drivers were excellent! Highly recommend!!

23 mai 2023
Avis spontané
Logo de Nationwide Bus Charter

Réponse de Nationwide Bus Charter

Thank you for your kind review

Noté 5 sur 5 étoiles

Bus was clean and on time

Bus was clean and on time. Great experience bus was super spacious!

22 mai 2023
Avis spontané
Logo de Nationwide Bus Charter

Réponse de Nationwide Bus Charter

Thank you for your kind review

Noté 5 sur 5 étoiles

Highly recommended

Awesome trip, bus was great, on time & clean. all around just a pleasure to deal with. Highly recommended. Thanks!

20 mai 2023
Avis spontané
Logo de Nationwide Bus Charter

Réponse de Nationwide Bus Charter

Thank you for your kind review

Noté 5 sur 5 étoiles

Such an amazing experience from booking…

Such an amazing experience from booking to the day of. Jonathan and his team were very responsive and helpful and Benny our driver kept us on schedule and safe. Will be using again for many ventures!

25 mars 2023
Avis spontané
Logo de Nationwide Bus Charter

Réponse de Nationwide Bus Charter

thank you for your kind review

Noté 5 sur 5 étoiles

Working with Matt has been a pleasure

Working with Matt has been a pleasure. Nationwide has given me the best prices, very responsive and accommodating!!

22 mars 2023
Avis spontané
Logo de Nationwide Bus Charter

Réponse de Nationwide Bus Charter

thank you for your kind review

Noté 5 sur 5 étoiles

EXCELLENT EXPERIENCE!

From start to finish Nationwide was a pleasure to deal with! The bus driver was on time and VERY professional. No issues on pick up either. Super easy and would highly recommend! I will totally use them again for future events!

28 janvier 2023
Avis spontané
Logo de Nationwide Bus Charter

Réponse de Nationwide Bus Charter

thank you for your kind review

Noté 5 sur 5 étoiles

Helpful staff/Well priced

Helpful staff, reasonably priced, and a pleasure to work with. Cassandra and Jonathan were both super helpful and easy to reach when we planned our last minute trip. They worked within our budget and helped us with anything we needed.

20 mars 2023
Avis spontané
Logo de Nationwide Bus Charter

Réponse de Nationwide Bus Charter

thank you for your kind review

Noté 5 sur 5 étoiles

The party bus was a hit!!!!

The party bus was a hit! Neat and clean inside and outside. Bus arrived early and the driver was very easy to work with! I would definitely recommend this company! Thank you Nick.

18 mars 2023
Avis spontané
Logo de Nationwide Bus Charter

Réponse de Nationwide Bus Charter

thank you for your kind review

Noté 5 sur 5 étoiles

Incredible service!

Incredible service!! ⭐️⭐️⭐️⭐️⭐️
Matt Buscemi was a pleasure to work with! Very informative and professional. I had a great experience with this company and I would highly reccomend.

16 mars 2023
Avis spontané
Logo de Nationwide Bus Charter

Réponse de Nationwide Bus Charter

thank you for your kind review

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus