Natural Elements Skin Care Avis 

259
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I wish I'd found this company years ago when I had a cosmetic treatment on my eyelids that damaged them permanently. They flared up again a few days ago and I applied the Restoration Serum to them, wh... Voir plus

Noté 5 sur 5 étoiles

Following a skin patch test which revealed a few allergies, I could not find any products free of my allergens until I stumbled upon the Natural Elements website. In trying to find the correct skincar... Voir plus

Noté 2 sur 5 étoiles

The product smelt great so no issues there, but it wasn't suitable for my skin. I got a rash after using it once. I contacted the company to explain this, and asked for a refund or partial refund. I g... Voir plus

Noté 5 sur 5 étoiles

I have been enjoying these oils for myself and my massage business for well over 10 years now. I can always talk to a person if I need advice and delivery is prompt. Mainly, the oils are excellen... Voir plus

À propos de l'entreprise

  1. Fournisseur de produits de beauté
  2. Boutique de santé et beauté
  3. Clinique dermatologique

Écrit par l'entreprise

Botanical Skin Care Made In The UK By Molecular Scientists & Dermatologist Experts.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

259 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,5

Tous les avis

(259)

32 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Poor quality products

REPLY TO OWNER: I am not asking for money. Look at their Google reviews. Trustpilot verified my review after he reported it to confirm I've bought for this cheap company. Every review he thinks someone's out to get hum. Shows his state of mind more than anything.

Poor quality products, look like they have been repackaged from another as white label products. also bad attitude from John the owner.
After reading the reviews here and google maps, i realized he says every negative review is fake, conveniently, for whatever reason. STAY AWAY or Pay the price for poor quality, low grade chinese products.

8 janvier 2024
Avis spontané
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Réponse de Natural Elements Skin Care

Warning to anyone reading this: Mr. Anderson is clearly a fraudster. AFTER THIS AND A FEW OTHER REVIEWS LIKE THIS APPEARED, WE HAVE BEEN CONTACTED TO PAY TO HAVE THEM REMOVED BY PEOPLE.THIS IS A SCAM He has never been a customer of ours. we are a UK-established manufacturing company in worcestershire that only makes our own products We certainly don't get anything from China or even sell into china We don't know who this person is and we suspect they are making an attempt to extort money from us as we get people contacting us to remove such reviews if we pay them money.
Please disregard this; it's not genuine We have over 10,000 real users of our product reviews on our web site, which are all mostly 5-star reviews.which are placed by real buyers and users of our products

Noté 4 sur 5 étoiles

Genuine review - renew serum

Genuine review
I'm a sufferer of blepharitis ... struggled for the last 18 months with nothing working to clear ....
I purchased a small tester (they included two other testers too)
Omg ... first time I used the renew serum it's been fantastic and seems to have calmed the sore red flakey skin....I'm carrying on with the tester until I can purchase the larger version 💕 thank you 👍

4 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

For Patricia Bell (20.11.23)

Patricia - are you a friend of Hamiltons? Or were you paid to write that? It's a bit of a give away it appeared so soon after mine.....

You clearly did not read my post properly. Had you done so, you
would have noted I did not slate the
products, only Hamiltons ridiculous
and unprofessional presentation. I'm
sure the products are wonderful. Your Husband must be delighted to
have you looking significantly
younger.

I can't work out whether you're a friend or a paid friend. You seem as bad as him. Please read content properly before criticising.

Hamilton - you need to
understand what a scammer is. A scammer does not write bad reviews - they SCAM people out of money - hence the word SCAMMER. And I do not see any evidence of Blackmailing either (reply to Giambrone, 15.11.23 - by the way there is another spectacular spelling mistake at the end of that.....)
Dear Jesus...... 😀 😀 😀

People who write negative reviews are not scammers, blackmailers nor criminals. Giambrone had the right idea - reading your replies to the poor reviews is indeed highly entertaining!!!

Update: dear, oh dear, Hamilton......watch that temper of yours...... its not good for business - even your dodgy one......

Disclosing how much a customer spent is a breach of confidentiality - even if it is a pal.

I have never ordered from you. I only deal with professional companies, not rude, disrespectful kitchen table top one man bands. No reputable company would respond in the manner you do.

I'm not sure why you want to contact somebody who according to you doesnt exist, but my address for the Police is:

120c University Road
Leicester
LE1 7RA

Be sure to tell them I'll have the kettle on.......

Happy New Year to you and your table top. 😊

24 décembre 2023
Avis spontané
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Réponse de Natural Elements Skin Care

p bell is a customer who has spent nearly £1000 with us and like all our customers, is more than happy with our products You are an EVIL PERSON WHO DOES NOT EVEN EXIST TELLING LIES AND FALSEHOODS ABOUT PEOPLE IF WE COULD FINE OUT WHERE YOU ARE THE POLICE WOULD BE CONTACTING YOU..I CAN FIND NO RECORD OF YOU EVEN BUYING FROM US...IF YOU HAVE THEN LET ME HAVE THE ORDER NO
PLEASE PEOPLE PAY ABSOLUTELY NO ATTENTION TO THIS THIS IS a very disturbed person.

Noté 5 sur 5 étoiles

Star buy

I came across these products purely by accident as I was looking for a gentle skin care range and these have been a Godsend. They are so easy to use - nicely packaged & delivery was quick & ordering was very easy. I’m delighted with them & will be using them from here on in - I'm so happy I found them

2 septembre 2023
Noté 5 sur 5 étoiles

Why is the awful dishonest review made…

Why is the awful dishonest review made about natural elements allowed to stay on the site?
If all company's were as good and efficient as this company ,we would not need to write reviews.
The products are absolutely wonderful. Since I started using them my skin is smooth and much firmer, my husband of 43 years has even noticed the difference. So please ignore that terrible review.
Best regards Patricia Bell 🎐 l

20 novembre 2023
Avis spontané
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Réponse de Natural Elements Skin Care

thank you, patricia for your great comments They are scammers, not genuine reviews that have occurred in a tiny amount compared to the genuine ones We have over 10,000, mostly 5-star reviews on our web site from users of the products

Noté 1 sur 5 étoiles

Avoid at all costs

Avoid at all costs! John is a scammer and was very helpful when it came to purchasing his products however when it came to returning some incorrectly purchased items, he ignored every email and even blocked my phone number.

When I eventually called him from a different number he stated that he never received any emails although I stated I would happily give him my email address so he can search his inbox, he refused to do so. He then became aggressive stating that he is under no obligation to return goods since the 14 day window has passed. I explained to him that I have sent him more than 5 emails spanning over 20 days and the only reason the 14 days has passed is due to him ignoring all communications. I now realise all communications were ignored on purpose just so he could avoid the return!

Please do not waste your time and money like I did and buy from a reputable seller!

Note, I have seen many 1 star reviews pointing out that their products are fake and that they are simply trying to scam consumers. From my experience I can verify this to be true as no reputable company would act in the manner that John has in dealing with me as a customer. It is clear they are after your money and do not care about the customer at all

I would be happy for anyone to contact me so I can show the validity of my complaint and prove I am not an AI generated complaint as the company has been claiming on other 1 star reviews

Edit post reply … please do not fall for Johns lies, it’s so shocking how he thinks he can lie in his responses and not think anything of it. The reputation of this company is undoubtedly dubious especially Johns reputation itself. What are his credentials? The website simply states he works with professionals, who are they exactly … Where are these 60,000 satisfied customers. They simply don’t exist.

There is no team behind this brand, 24 hours a day if you ring it’s John on the phone. No reputable company that claims to have 60,000 customers is run by a one man band

John can’t keep up with his own stories, in some comments he states he has 100,000 satisfied customers, in others it’s 50,000, now on my comment it’s 60,000?

This man is nothing but money hungry and will make up any story. As the saying goes, he’s the type of person to sell his grandma for a nickel

If anyone wants me to show proof of all I have claimed please contact me and I will be happy to share all with you. As soon as I asked to process the return all email communication from then on was ignored. When I rung him and asked to check his emails and was attempting to read my email address he simply refused to check and became aggressive. Please tell me any reputable company that would do such a thing.

Also please note all of the spelling and grammatical errors on his website. The time and care has not been put into making a presentable website do you think the necessary time and care has been put into these products?! John was recommending me products for eczema that were not even labelled for eczema on the website and when I questioned him on it he said he was too busy to make changes to the website. Again, showing this is a one man band probably working out of his garage or something.

In conclusion, do not waste your money like I did … I have severe eczema and to think John is trying to use the suffering of others to put money into his pocket makes him the lowest of the low.

31 octobre 2023
Avis spontané
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Réponse de Natural Elements Skin Care

With over 60,000 very satisfied customers, I don't think it's fair to say we are scammers. That's why you don't see many 1-star reviews and only 4-5 stars because there are none other than scammers. When you contacted us, you had not returned the products within 14 days, so the law states that you must do so for a refund. Otherwise, we don't know what you have done with them; we can't resell them, and they must be unused. How have they not been unused if, as you say, you had used them on the phone with me and they did not suit you? So you must have used them, so you cannot return them. I just find the whole thing strange. I also find it strange that they suit everyone else; why not you? We also provided samples for people to try before buying full sizes. Why did you not try them? There are a lot of unanswered questions here. I don't think you are being truthful about this, and we don't block anyone's number and cannot on BT land lines anyway. If you had returned them within the 14 days and they were unused, then we would have happily refunded

Noté 1 sur 5 étoiles

Dont help

Dont help, Bad products

10 novembre 2023
Avis spontané
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Réponse de Natural Elements Skin Care

Why is it you have never purchased from us that you can say this? scammer again and you are in Germany, which we dont send to anyway

Noté 1 sur 5 étoiles

Fake products copied of another company…

Fake products copied of another company and they've just resold Chinese products (despite the 'made in UK' claims). Very obvious in terms of quality.

Also, judging by the other 1 star comments, they have a tendenacy to argue with customers which you should read for your entertainment to cheer you up after you realise you just bought an overpriced knock-off version.

14 novembre 2023
Avis spontané
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Réponse de Natural Elements Skin Care

Please be aware that we are being targeted by scammers and blackmailers. We are a genuine company established in 1998 for the manufacturing, research, and development of 100% natural products right here in Worcestershire, UK, and you can visit us at any time or call us. We ask you to pay no attention to this; we have over 10.000 4-5 star reviews on our web site under individual products by buyers and users of our products, and we don't do paid subscriptions to Trustpilot. You can see the other reviews here are excellent from genuine users of our products. These despicable criminals are using Trustpilot to blackmail us and cause harm. PAY ABSOLUT, NO ATTENTION TO THIS

Noté 1 sur 5 étoiles

STAY AWAY - Fake Products copy of the real seller of the Oils

They are just 2 people scamming people with the trademarked name immortals oil. their products are cheaply made, from china, and they are not even registered with the correct cosmetic regulating authority in the UK. Don't believe everything you read. Stay away.

11 novembre 2023
Avis spontané
Logo de Natural Elements Skin Care

Réponse de Natural Elements Skin Care

Please be aware that we are being targeted by scammers and blackmailers. We are a genuine company established in 1998 for the manufacturing, research, and development of 100% natural products right here in Worcestershire, UK, and you can visit us at any time or call us. We ask you to pay no attention to this; we have over 10.000 4-5 star reviews on our web site under individual products by buyers and users of our products, and we don't do paid subscriptions to Trustpilot. You can see the other reviews here are excellent from genuine users of our products. These despicable criminals are using Trustpilot to blackmail us and cause harm. PAY ABSOLUT, NO ATTENTION TO THIS

Noté 5 sur 5 étoiles

Excellent hypersensitive face wash …

I really struggle with eczema and Roseca and the hypersensitive wash has been incredible. My skin loves it and not irritated at all. Can feel a difference in my skin. So glad I found it.

5 juillet 2023
Noté 5 sur 5 étoiles

Immortal oil…..

Immortal oil…..
I live in NZ but was on holiday in UK when I ordered the Immortal oil - I was impressed at how quickly it came and I love the product itself. I’d happily recommend it
Regards
Denise

3 juillet 2023
Noté 5 sur 5 étoiles

Really nice product but did not help with my rosacea

I Bought the risacea face kit of the face wash, oil and moisturiser and overall it was a really good product. I could feel my skin was hydrated and oil was not too bad despite my hesitancy on using it. Unfortunately the results were not great on my rosacea and did not see any improvement. Overall the product is really good just a shame it didn't help with my rosacea.

2 mai 2023
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Réponse de Natural Elements Skin Care

you may not have rosacea get in touch with me on john@naturalelemnetsskincare.com and i can send you some other things that should work

Noté 5 sur 5 étoiles

Great company

Great company. Used the samples to see which one worked better and then ordered full size products.
Fast postage and already an improvement to my skin. Look forward to using to see longer term results. Thankyou

5 octobre 2023
Avis spontané

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