natvbasics.com Avis 

56
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I have been buying Cheeky G's for a few years now and I love the fit and material. I purchased two sets of the 7 day Special as I always like new undies when I go on holidays. I wouldn't buy any oth... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I first came across Natv undies whilst on holidays in a boutique in NSW a couple of years ago. I have found them again & have now replaced all my old brand underwear with Natv Classic undies, I we... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent customer service experience and support. Very reasonable postage times to WA. Orders are packaged well. Quality products. Especially love the full briefs and order them when they have my s... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Great communication,When I had trouble with going through checkout they got back to me promptly. love that it’s a small Australian business. I was searching high and low for 100% cotton underwear... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de sous-vêtements
  2. Magasin de vêtements pour femmes

Écrit par l'entreprise

We Make Basics That Are Better For People And The Planet, So You Can Make More Sustainable Choices, From The Bottom Up. No Frills Or Trims Or Awkward Bits, Just The Comfiest Undies You’ll Ever Wear, Made Responsibly From A Sustainability Mindset. Each and every step of the way when creating our everyday basics, we design mindfully to reduce our impact on the planet. We use minimal packaging that is also home compostable with soy-based inks. We look at every step in our supply chain from beginning to end and constantly seek better ways to deliver luxurious, comfortable and affordable basics that give everyday, sustainably conscious women a better choice. We’re simply striving to be a better brand, from the bottom up.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

56 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(56)

52 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great quality undies

Great quality undies. Sizing is a little odd - I’m a medium and usually a size 8 but just go off the size guide and you’ll be right. So comfortable and lovely breathable fabric.

17 octobre 2025
Avis spontané
Logo de natvbasics.com

Réponse de natvbasics.com

Thank you so much for your lovely review! We’re thrilled to hear you love the quality and comfort of our undies. 😊
We really appreciate your note about sizing, that’s great advice for others to check the size guide before ordering. We’ll also keep working to make our sizing as clear and consistent as possible.
Thanks again for your support! 💛

Noté 5 sur 5 étoiles

Organic underwear

I have recently bought the new organic underwear & nightie and I love it. So comfortable & soft. Highly recommend

15 octobre 2025
Avis spontané
Logo de natvbasics.com

Réponse de natvbasics.com

Thank you so much for your beautiful feedback! 🤍 We’re so happy to hear you’re loving the new organic collection, comfort and softness are exactly what we aim for. Your support means the world! x

Noté 5 sur 5 étoiles

Such beautiful soft garments

Such beautiful soft garments, I want my whole collection to be Nat V. They came so quickly and their communication is amazing!

1 octobre 2025
Avis spontané
Logo de natvbasics.com

Réponse de natvbasics.com

Thank you so much! We’re thrilled you love the softness and had such a smooth experience with us. 💛

Noté 5 sur 5 étoiles

Really comfortable undies

Really comfortable undies! I’ll be purchasing again in the future.

29 septembre 2025
Avis spontané
Logo de natvbasics.com

Réponse de natvbasics.com

Thank you so much for your lovely review! We’re thrilled to hear the undies are super comfortable, that’s exactly what we aim for. We can’t wait to welcome you back when you’re ready for more.

Noté 5 sur 5 étoiles

Natv Basics always deliver

Natv Basics always deliver

The quality of the underwear is fantastic. I still have ones that have lasted years, multiple washes, exercising, pregnancy, everything, and they are still high-quality and very comfortable. I'm always happy with the fit - I usually would get size 12 undies and choose L for Natv, and they are perfect. All cuts are flattering and the different colour choices are great. Highly recommend.

18 septembre 2025
Avis spontané
Logo de natvbasics.com

Réponse de natvbasics.com

Thank you so much for your wonderful review! We’re thrilled to hear our undies have stood the test of time and that you’re happy with the fit, quality, and colours. x

Noté 5 sur 5 étoiles

definitely recommended!

The products are great quality and well sized. They wash well and are comfortable to wear. Shipping and handling is always quick and well packed nothing ever arrives damaged or missing. I haven’t experienced any faults or concerns.

8 septembre 2025
Avis spontané
Logo de natvbasics.com

Réponse de natvbasics.com

Thank you so much for your kind words and recommendation! We’re delighted you’re happy with the quality, fit, and fast delivery, and we truly appreciate your support. 💛

Noté 5 sur 5 étoiles

Great wearing underwear.

I found your knickers to be very comfortable to wear. They DON'T ride up and the light stretchy material is lovely on your skin.

4 septembre 2025
Logo de natvbasics.com

Réponse de natvbasics.com

Thank you for your lovely review! This truly warms our heart. We’re so glad you find the knickers comfortable, stay in place, and feel great on your skin 💕

Noté 1 sur 5 étoiles

If I could give 0 stars I would

If I could give 0 stars I would, I ordered a pack of their underwear and after the first wash holes started appearing in the lining and the base of multiple pairs. I emailed the company with photos of the flaws and was sent a replacement pair, however the replacement pair ripped and got holes after the first wash! The quality feels nice initially but as soon as you wash them they get damaged
Extremely disappointed and would hate for anyone else to waste their money on this brand

5 septembre 2025
Avis spontané
Logo de natvbasics.com

Réponse de natvbasics.com

Thank you so much for reaching out and sharing your experience with us. We’re so sorry to hear this happened, and we completely understand how disappointing it must have felt.

In over six years, we’ve very rarely received feedback like this. Our underwear is designed to last for years with the right care, so hearing about holes after just one wash (and again a second time) is definitely not what we’d expect. We’d really love the chance to look into this properly for you.

At the moment, we haven’t been able to find your details in our system, which means we can’t investigate further just yet. If you could please contact our customer service team at service@natvbasics.com we’ll be able to gather the details we need and work out the best way to make things right for you.

We truly appreciate you bringing this to our attention, and we’ll do everything we can to resolve it quickly.

Noté 5 sur 5 étoiles

My favourite undies!!

My favourite undies!!! Service and delivery is also 10/10

14 août 2025
Avis spontané
Logo de natvbasics.com

Réponse de natvbasics.com

Yay! So glad you love them 💕 Thanks for your kind words, we’re thrilled you had a great experience with both our undies and our service!

Noté 5 sur 5 étoiles

Nat V Basics are the best

Nat V Basics are the best! They’re breathable, light, stretchy and they are perfect for every day wear - honestly feels like you’re not wearing anything at all which I love.

28 février 2025
Avis spontané
Logo de natvbasics.com

Réponse de natvbasics.com

We’re so happy to hear you’re loving the comfort and light feel of Nat’v Basics 💕 Thank you for sharing your kind words!

Noté 5 sur 5 étoiles

Hands down my favourite underwear

Hands down my favourite underwear. I have not worn anything other then the every day G’s for the past 3 years. Simply love love love

12 août 2025
Avis spontané
Logo de natvbasics.com

Réponse de natvbasics.com

Wow, 3 years! 💕 We’re so thrilled to be your go-to and favourite underwear. Thank you for your loyalty and for sharing the love, it means the world to us!

Noté 1 sur 5 étoiles

NEVER AGAIN

Not only are their products absolute rubbish, they charge you $5.95 per item to return. Then they sneak in $12.5 for shipping as well. Do not buy from them!!!

20 mars 2025
Avis spontané
Logo de natvbasics.com

Réponse de natvbasics.com

We’re truly sorry to hear that the items you received didn’t meet your expectations. We take great pride in the quality of our products, and we understand how important it is to feel completely satisfied with your purchase. As we normally do not allow returns on underwear due to Hygiene reasons, we can happily accept it back as a once off if they are in original condition in packaging. Please reach out to our customer service who will happily help.

Noté 2 sur 5 étoiles

These sizes run extremely small

These sizes run extremely small! I usually wear a Medium or large on small-fitting clothes. After reading a review about the sizing running small I sized up to a large. I got three different bra's and I could not wear any of them because they are so tight! Honestly the 'large' I got felt more like a small in most normally sized clothes. Usually when Bra's are tight I will wear them for a couple of weeks to stretch, but these are so tight I can barely pull them over my chest and its painful to wear them for more than a couple of minutes. I would not deem this a very inclusive brand, as me (someone who usually wears a size 12) will have to upsize to a XXL to fit.

3 décembre 2024
Avis spontané
Logo de natvbasics.com

Réponse de natvbasics.com

Thanks so much for your feedback, we’re really sorry to hear the sizing wasn’t right for you. We recommend comparing your measurements to our online size guide as our sizing may differ to other brands you have previously purchased 💕.

Noté 5 sur 5 étoiles

High quality

Great, high quality products. I wear mine constantly and they last and last and last!

17 octobre 2024
Avis spontané
Logo de natvbasics.com

Réponse de natvbasics.com

We’re so glad you’re loving the quality! Thank you for sharing this lovely feedback, it makes our day 💕.

Noté 3 sur 5 étoiles

Inconsistent Sizing

This brand heavily markets across social media and I succumbed to the relentless IG and sms marketing. I placed an order as I was gifted free express shipping. Though the product is good quality overall there was a problem that one pair of my size 12 knickers were smaller than the other size 12 pair I ordered even though the only difference between them was the colour, the cut was the same.

29 août 2022
Avis spontané
Logo de natvbasics.com

Réponse de natvbasics.com

We’re so glad to hear you’re loving the quality of our Undies! 💕 With semi-seamless styles, there’s a small standard tolerance in measurements due to the way they’re made. Thanks to the naturally stretchy fabric, this isn’t something you’ll notice once you’re wearing them, they’re designed to move and fit with your body.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus