Fake stock updates and zero transparency
Ordered a deflector with an assurance that it was shipped from France, but I was never provided with a tracking number. The official delivery window passed completely, and only then did the shop send me an email admitting the item was never even in stock. They kept me waiting for a month without any updates, hidden behind a fake delivery estimate. While they did process the refund after their confession, the lack of transparency and proactive communication is unacceptable.
