Found this store by chance going to DFS Edinburgh. Was welcomed by Morna at the door who was very helpful showing me round and even made me a hot chocolate which was a nice touch. Will definitely... Voir plus
Établissement
Changer d'établissementUnit 26B Milton Link, Newcraighall, EH15 3QH Edinburgh, GB
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Lisez les avis des autres
A welcoming place, and Morna was very helpful in putting together a bed which suited my requirements and my taste, providing advice which assisted me in making a descision. There are enough options av... Voir plus
L'entreprise a répondu
First time visiting NCF in Edinburgh today to have a look at sofa beds. We were welcomed by Morna who was very friendly, helpful and knowledgeable on products and helped us a lot with information. Wil... Voir plus
L'entreprise a répondu
Chad was a friendly and helpful member of staff. Nothing was a hassle and he was not overbearing as a sales assistant. Would highly recommend Chad for service anytime.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Magasin de meubles de chambre à coucher
- Accessoires de meubles
- Magasin de mobilier de jardin
- Magasin de meubles de salon
- Magasin de matelas
À propos de NCF LIVING - Edinburgh
Écrit par l'entreprise
Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
NCF Living Details:
Écrit par l'entreprise
- Lowest price guaranteed:
- We offer a wide range of products to suit all budgets.
- Nearly everything is in-stock:
- We hold nearly all of our stock in our central warehouse.
- Immediate delivery:
- Our in-store items are delivered within 5-7 days.
- Finance available:
- 0% interest FREE credit available for in-store purchases.
Customer Query
Have a query to raise?
If you have a query, please head to https://ncf.co.uk/pages/customer-queries and fill out as much information as possible. Our customer service team will be in touch within 72 hours.
Coordonnées de contact
Unit 26B Milton Link, Newcraighall, EH15 3QH, Edinburgh, Royaume-Uni
- 0121 356 5698
4,7
Excellent
419 avis
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Found this store by chance going to DFS…
Found this store by chance going to DFS Edinburgh. Was welcomed by Morna at the door who was very helpful showing me round and even made me a hot chocolate which was a nice touch.
Will definitely be back .
23 mai 2026
Avis spontané
Morna in Edinburgh was extremely…
Morna in Edinburgh was extremely helpful. Great prices. Would highly recommend.
25 mai 2026
Avis spontané
Réponse de NCF LIVING - Edinburgh
We're grateful for the kind recommendation, Jack.
Many thanks,
NCF Living, Marketing Team
Very friendly
Very friendly, family run store. Morna in Edinburgh was great help. Offered lots of help and advice. Highly recommend.
Prices are fab with great deals.
25 mai 2026
Avis spontané
Réponse de NCF LIVING - Edinburgh
It's a pleasure to hear you think so! Thank you for your feedback.
Many thanks,
NCF Living, Marketing Team
A welcoming place
A welcoming place, and Morna was very helpful in putting together a bed which suited my requirements and my taste, providing advice which assisted me in making a descision. There are enough options available to suit most tastes and the prices are reasonable.
24 mai 2026
Avis spontané
Réponse de NCF LIVING - Edinburgh
Thank you for your delightful feedback, Alan! We'll be sure to pass it along.
Many thanks,
NCF Living, Marketing Team
Chad was a friendly and helpful member…
Chad was a friendly and helpful member of staff.
Nothing was a hassle and he was not overbearing as a sales assistant.
Would highly recommend Chad for service anytime.
24 mai 2026
Avis spontané
Réponse de NCF LIVING - Edinburgh
Thank you for your excellent feedback, Agnes.
Many thanks,
NCF Living, Marketing Team
Chad was very friendly and helpful the…
Chad was very friendly and helpful the 2 times we visited.
At no point did he come across as a pushy sales assistant that you get in other sofa retailers.
Left us to look and answered any question we had.
24 mai 2026
Avis spontané
Réponse de NCF LIVING - Edinburgh
We appreciate the detail you've provided in this lovely five-star review, Carol.
Many thanks,
NCF Living, Marketing Team
After making multiple trips we just…
After making multiple trips we just bought all new living room furniture. Morna at the Edinburgh store was excellent, making the process seamless.
24 mai 2026
Avis spontané
Réponse de NCF LIVING - Edinburgh
Thank you for taking the time to write a five-star review, Jaci.
Many thanks,
NCF Living, Marketing Team
Very nice and professional service
24 mai 2026
Avis spontané
Réponse de NCF LIVING - Edinburgh
We're very happy to hear it, Aneta.
Many thanks,
NCF Living, Marketing Team
Calum was very professional
Calum was very professional, smooth process buying our new sofa. Can’t recommend Calum enough for his help & professional manner.
20 mai 2026
Avis spontané
Réponse de NCF LIVING - Edinburgh
We wish you nothing but the best with your new sofa, Jill! We'll be sure to pass your feedback along to Callum.
Many thanks,
NCF Living, Marketing Team
Morna at Edinburgh Great range of…
Morna at Edinburgh Great range of furniture. Quality items reasonably priced. Morna very helpful, did not feel pressurised.
20 mai 2026
Avis spontané
Réponse de NCF LIVING - Edinburgh
We'll be sure to pass along your lovely feedback to Morna and appreciate your kind words.
Many thanks,
NCF Living, Marketing Team
I bought a lovely sofa from Kevin at…
I bought a lovely sofa from Kevin at the Edinburgh store today, he was friendly, knowledgeable and had a great sense of humour. I will be telling friends and family about the store and about the great service.
19 mai 2026
Avis spontané
Réponse de NCF LIVING - Edinburgh
We wish you all the best with your new sofa.
Many thanks,
NCF Living, Marketing Team
We went to this store multiple times…
We went to this store multiple times while looking for a bed and mattress and every time the staff was really helpful, patient and friendly. They took the time to answer all our questions and made the whole experience very comfortable.
18 mai 2026
Avis spontané
Réponse de NCF LIVING - Edinburgh
We're very grateful for your excellent feedback, Rahin - we'll be sure to pass it along to our team.
Many thanks,
NCF Living, Marketing Team
Bought a mattress and Kevin was really…
Bought a mattress and Kevin was really helpful. We explained us different mattress and suggested the best one that fitted our comfort and budget
18 mai 2026
Avis spontané
Réponse de NCF LIVING - Edinburgh
We wish you all the best with your new mattress, Atiq.
Many thanks,
NCF Living, Marketing Team
Very friendly staff Morna was very…
Very friendly staff Morna was very informative and made buying my couch an overall pleasant experience. Edinburgh location.
18 mai 2026
Avis spontané
Réponse de NCF LIVING - Edinburgh
We hope that you love your new sofa, Lauren!
Many thanks,
NCF Living, Marketing Team
Great service
Morna was very helpful and professional. She made us feel very welcome and gave us all the information we asked for. Overall a very positive experience. Happy customers.
17 mai 2026
Avis spontané
Réponse de NCF LIVING - Edinburgh
Thank you for your excellent feedback about your time with us!
Many thanks,
NCF Living, Marketing Team
No pushy sales person
No pushy sales person. Good knowledge of product. Very friendly
17 mai 2026
Avis spontané
Réponse de NCF LIVING - Edinburgh
We're grateful for your honest and kind feedback, Julie.
Many thanks,
NCF Living, Marketing Team
Chad was very polite and helpful
Chad was very polite and helpful , made the experience so straightforward and easy and stressfree! Great service!
16 mai 2026
Avis spontané
Réponse de NCF LIVING - Edinburgh
We're glad you thought so, Skye!
Many thanks,
NCF Living, Marketing Team
First time visiting NCF today to have a…
First time visiting NCF in Edinburgh today to have a look at sofa beds. We were welcomed by Morna who was very friendly, helpful and knowledgeable on products and helped us a lot with information. Will definitely be back for other items.
14 mai 2026
Avis spontané
Réponse de NCF LIVING - Edinburgh
We're pleased that you had such an enjoyable experience with Morna at our Edinburgh store, Miss Zemourit.
Many thanks,
NCF Living, Marketing Team
5 star experience all round!
Made a trip to look at sofas and get some information and was impressed with the store and the very helpful salesperson (Richard) who give me all the information I needed, he was very smartly dressed/presentable and like I said, very helpful! I didn’t buy on the day because I needed sizes etc but I’ll definitely be back in to make the purchase from Richard very soon, definitely a 5 star experience!
12 mai 2026
Avis spontané
Réponse de NCF LIVING - Edinburgh
We're delighted to hear that Richard provided such wonderful service, David. We'll be sure to pass along the feedback and hope to see you again soon.
Many thanks,
NCF Living, Marketing Team
KEVIN@EDINBURGH very helpful and…
KEVIN@EDINBURGH very helpful and knowledgeable in helping us select a mattress suitable for is.
Brian and Gwen
12 mai 2026
Avis spontané
Réponse de NCF LIVING - Edinburgh
We wish you all the best with your new mattress, Brian and Gwen!
Many thanks,
NCF Living, Marketing Team
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