We visited the Highgate store in Birmingham for the first time. We were made to feel welcome as soon as we arrived. We was helped by TK, who was very knowledgeable and enthusiastic, nothing was too... Voir plus
Établissement
Changer d'établissement1 John Kempe Way, Highgate, B12 0HU Birmingham, GB
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Lisez les avis des autres
Lewis was fantastic from start to finish! We spent the morning looking at sofas, and he was incredibly knowledgeable, patient, and supportive throughout. After going home to make a decision, I came... Voir plus
L'entreprise a répondu
Aiden at Highgate NCF Fantastic experience from start to finish. The staff were friendly, professional, and really went above and beyond to help. Everything was handled efficiently, and I was very imp... Voir plus
Usman gave amazing customer service from start to finish. He was very helpfully ,friendly and knowledgeable when helping us choose the perfect sofa.He took his time to explain everything clearly and m... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Magasin de meubles de chambre à coucher
- Accessoires de meubles
- Magasin de mobilier de jardin
- Magasin de meubles de salon
- Magasin de matelas
À propos de NCF LIVING - Highgate
Écrit par l'entreprise
Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
NCF Living Details:
Écrit par l'entreprise
- Lowest price guaranteed:
- We offer a wide range of products to suit all budgets.
- Nearly everything is in-stock:
- We hold nearly all of our stock in our central warehouse.
- Immediate delivery:
- Our in-store items are delivered within 5-7 days.
- Finance available:
- 0% interest FREE credit available for in-store purchases.
Customer Query
Have a query to raise?
If you have a query, please head to https://ncf.co.uk/pages/customer-queries and fill out as much information as possible. Our customer service team will be in touch within 72 hours.
Coordonnées de contact
1 John Kempe Way, Highgate, B12 0HU, Birmingham, Royaume-Uni
- 0121 356 5698
4,6
Excellent
541 avis
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Came to get sofas and louis was really…
Came to get sofas and louis was really nice and helpful and helped us choose the best one
10 mars 2026
Avis spontané
Réponse de NCF LIVING - Highgate
We're glad to hear that you found what you were looking for with us, Aaiqa.
Many thanks,
NCF Living, Marketing Team
Lewis was very welcoming and helpful
10 mars 2026
Avis spontané
Réponse de NCF LIVING - Highgate
We're pleased to hear this.
Many thanks,
NCF Living, Marketing Team
Aaron at highgate was very friendly
Aaron at highgate was very friendly and patient with us. we didnt feel presured at all and went round the shop with ease and comfort.
10 mars 2026
Avis spontané
Réponse de NCF LIVING - Highgate
We're very happy to hear that Aaron made your visit to our Highgate store enjoyable, Sadie.
Many thanks,
NCF Living, Marketing Team
Good people to deal with
Good people to deal with. Very nice hospitality. Especially Sidney was very helpful and knowledgeable. She listens very patiently and handles all the queries and objections with a smile.
9 mars 2026
Avis spontané
Réponse de NCF LIVING - Highgate
We'll be sure to pass along these wonderful compliments to Sidney, Wilson.
Many thanks,
NCF Living, Marketing Team
Sidney at Highate
9 mars 2026
Avis spontané
Réponse de NCF LIVING - Highgate
Thank you for the review Mokoddus.
Many thanks,
NCF Living, Marketing Team
Brian at NCF Highgate was absolutely…
Brian at NCF Highgate was absolutely brilliant and so accommodating, brought the most perfect sofa thanks to Brian he was great, thanks Brian!
9 mars 2026
Avis spontané
Réponse de NCF LIVING - Highgate
We're thrilled to hear this, Caitlin.
Many thanks,
NCF Living, Marketing Team
Amazing experience at NCF HIGHGAATE
We have been looking for a new sofa for over a year and have had no luck . I decided to take my family to NCF Highgate as they had excellent marketing on the outside of the store so was very interested in taking a look . The overall store presentation was excellent and the staff very welcoming . We met with Sidney who was a tremendous help to me and my family in our search . She gave us so much information that helped us enjoy our sofa search instead of worry about the wrong fit . We met with her over 2 weekends as a whole day searching wasn’t enough !! We finally found a sofa and it is amazing and her customer service and her ability to make us feel comfortable during the experience was amazing . She was a tremendous help and a true asset to the Highgate Team .
Would definitely recommend coming here and having an excellent time when purchasing a new sofa !!!:))
8 février 2026
Avis spontané
Réponse de NCF LIVING - Highgate
It's a pleasure to receive such a detailed and kind review, Aisha - we wish you all the best with your new sofa and hope to see you again in the future.
Many thanks,
NCF Living, Marketing Team
Great experience while showing furniture, size/contrast explanation, which will look good. Made lot easier to decide, really amazing
Great experience while checking
8 mars 2026
Avis spontané
Réponse de NCF LIVING - Highgate
We're pleased that you enjoyed your time at our Highgate store, Shafin.
Many thanks,
NCF Living, Marketing Team
Amazing service!
Very good explanations, thorough check ups and advice as well. Really enjoyed the experience and it made us more happy to buy their products! 100% recommend, amazing service altogether!
8 mars 2026
Avis spontané
Réponse de NCF LIVING - Highgate
It's wonderful to hear that you had an enjoyable experience with us, Zarin.
Many thanks,
NCF Living, Marketing Team
TK from Highgate absolutely amazing
TK from Highgate absolutely amazing. 08/02/2026
8 mars 2026
Avis spontané
Réponse de NCF LIVING - Highgate
We're very happy to hear that, Bereket Mario.
Many thanks,
NCF Living, Marketing Team
Reza at the Highgate store was great
Reza at the Highgate store was incredibly helpful, not pushy and advised us on all our options. We left with a lovely sofa on order
8 mars 2026
Avis spontané
Réponse de NCF LIVING - Highgate
We hope you enjoy your new sofa and thank you for the review, Mariam.
Many thanks,
NCF Living, Marketing Team
I couldn't be more pleased with the…
I couldn't be more pleased with the service and how accomodating Louis had been with our requests today. I am trulu happy with the purchase and the overall high standards of the shop. I would definitely recommend this place to anyone who would like a wonderful inshop experience. Thanks a lot, Louis :)
7 mars 2026
Avis spontané
Réponse de NCF LIVING - Highgate
We're thrilled to receive such a kind and detailed review, Constantin! Thank you for your recommendation.
Many thanks,
NCF Living, Marketing Team
Sandra in Highgate
Sandra in Highgate - Great customer service and support. No pressure to buy but guided and advised me. Left wanting more than I came in for. I shall return because she showed me some beds come with remote controls. Excellent service. *****
7 mars 2026
Avis spontané
Réponse de NCF LIVING - Highgate
We hope to see you again soon, Jasmine!
Many thanks,
NCF Living, Marketing Team
Sandra at Highgate store was very…
Sandra at Highgate store was very informative, helpful and understood what we were after. Would recommend to use this lady to anyone who was looking for a new purchase.
7 mars 2026
Avis spontané
Réponse de NCF LIVING - Highgate
We appreciate your kind recommendations and hope to see you again, Kim.
Many thanks,
NCF Living, Marketing Team
Arron at Highgate was amazing sorted us…
Arron at Highgate was amazing sorted us best package and deal hats off to him!
6 mars 2026
Avis spontané
Réponse de NCF LIVING - Highgate
We're very glad to hear that Aaron made your visit so enjoyable.
Many thanks,
NCF Living, Marketing Team
Bryan made me feel cormfotable today…
Bryan made me feel cormfotable today ,he was really kind,respectfull and very patient helping me to choose a good sofa ....Almost everyone were very cheerful and welcoming
5 mars 2026
Avis spontané
Réponse de NCF LIVING - Highgate
We hope you enjoy your new sofa, Patience!
Many thanks,
NCF Living, Marketing Team
Lewis was extremely helpful today when…
Lewis was extremely helpful today when assisting me with choosing my furniture. He took the time to explain the options clearly and helped me select a great king-size bed and dining table that suited my needs perfectly. He was patient, friendly, and knowledgeable throughout the process, which made the whole experience smooth and enjoyable.
Thank you, Lewis, for your excellent customer service and for making the decision so much easier!
5 mars 2026
Avis spontané
Réponse de NCF LIVING - Highgate
It's wonderful to hear about your experience with us, Talal.
Many thanks,
NCF Living, Marketing Team
Réponse de NCF LIVING - Highgate
That's just what we like to hear, Asil.
Many thanks,
NCF Living, Marketing Team
Lewis looked after us today
Lewis looked after us today ! He was very helpful & knowledgeable! A very pleasant man !
3 mars 2026
Avis spontané
Réponse de NCF LIVING - Highgate
It's a pleasure to hear about this, Ann!
Many thanks,
NCF Living, Marketing Team
Absolutely lovely staff at NCF living…
Absolutely lovely staff at NCF living in birmingham - Sydney was extremely helpful and was so nice to my hyper toddler
2 mars 2026
Avis spontané
Réponse de NCF LIVING - Highgate
We're pleased to hear that you had an enjoyable visit to our Highgate store, Jibreel Elmi.
Many thanks,
NCF Living, Marketing Team
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