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Lisez les avis des autres

Noté 1 sur 5 étoiles

Ndure is a scam. They use extremely poor quality material. I purchased a pair of slippers from them for Rs. 3400 and they broke after just 5 days. When I visited their branch, the manager said... Voir plus

Noté 1 sur 5 étoiles

⚠️ I would not recommend buying from NDURE! I ordered size 42 but received size 40, and both slippers were for the left foot. Completely unacceptable! Very disappointing experience.

Noté 1 sur 5 étoiles

Ordered shoes online, defective product received. Very difficult to get a response from customer support. Finally they told me to visit a branch to solve the issue. The branch manager was very r... Voir plus

Noté 2 sur 5 étoiles

I am also concerned about the fact that the shopping bag carries the company's logo and branding. If customers are being charged separately for the bag, the company is effectively recovering its cost... Voir plus

À propos de l'entreprise


Coordonnées de contact

1,6

Mauvais

TrustScore 1.5 sur 5

43 avis

5 étoiles
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1 étoile

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1,6

Tous les avis

(43)

18 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Worst Customer Service

I placed a prepaid order on July 13, and to date, July 28, I haven't received my order. I called their customer support number, but I received no response. I sent an email to the help desk, but no one responded to or addressed my query. It's the worst customer service I have ever experienced. I don't know who to contact and how to get my money back.

13 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

I placed a prepaid order for shoes from…

I placed a prepaid order for shoes from Ndure’s official website almost 15 days ago, but I still haven’t received my parcel. I also emailed their support team but got no response. This was my hard-earned money, and the lack of communication and service is extremely disappointing. I expected better from an official brand

12 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Scammer

I was scammed by NDURE.
I ordered a pair of shoes, but when they arrived, the size was too small. I contacted them to request an exchange, and they agreed. They picked up the shoes and gave me a code to place a new order.
However, the code didn’t work, and since then, they’ve stopped responding to my messages and calls.
Please be careful — don’t fall for the same trick!

23 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Damage and wrong size

With order #ND-1057440-1 i ordered 2 pair of Chappel.. Whn i received both were damage. In 1 pair both foot were right foot and in size thy were 38 amd 41.. I complained nxt day. And they said their rider will come and pick these pairs... But not yet their rider came nor they respond.. Now they put me in blacklist i can't even msg them.. What a shame Ndure.. It was my 1st experience wd ndure that went worse..

14 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

complaint number 1718031728254

hi
i lodge complain against store manger on ndure email 3 month ago
still waiting them replay many time called and email nothing comes up
i had a very bad experience from store manager who was telling me if you dont want then dont come we are not calling you to buy from here when i ask him you are the store manager and you saying me like this
he replied me this is company ego i dont care,

7 juin 2024
Avis spontané
Noté 1 sur 5 étoiles

Unpleasant First Experience

Ordered size 42/8 shoes from ndure on Jan 3, received delayed confirmation on Jan 8, and got size 41 shoes on Jan 12. Disappointed with the experience. Contacted customer service for a resolution. Got nothing even after one month.

12 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

Extremely Disappointing Experience with Ndure: Poor Quality and Customer Service

My Ndure shoe purchase turned into a nightmare when they tore my ankle skin after just one day's wear. When I tried to return or exchange the defective product, Ndure shockingly denied my requests, blaming nonexistent allergies. This was my first and last interaction with Ndure. Their product quality and customer service left me extremely dissatisfied. Reputable companies should stand behind their products and provide top-notch service, but Ndure fell short on both fronts. I caution potential buyers to explore alternatives that prioritize quality and customer satisfaction over Ndure's dismal performance.

9 octobre 2023
Avis spontané
Noté 1 sur 5 étoiles

i have placed my order 3 days before …

i have placed my order 3 days before ۔I dont have get any confrimation order mesg and no email recieved even they are not replying me on my Instagram account
very slow service and bad attitude with customers ۔i have not Recieved my order yet

10 avril 2023
Avis spontané
Noté 1 sur 5 étoiles

Visit the shop rather than ordering online

I had ordered Men's Basic Lace-up Sneakers and they have sent a wrong pair of shoes .If you don't have the said pair of shoes don't send a different pair of shoes to the customers this is indeed a very bad experience I will never buy a single shoe from these guys anymore.

12 février 2023
Avis spontané
Noté 1 sur 5 étoiles

worst store to buy your shoes from Ndure…

such a pathetic customer service from brands like Ndure, bought a shoe from them on 12th aug, it was delivered on 17th aug and one of the side was used with wrinkles on front and and packaging was torn, I've been messaging them to return this, they responded till 24th aug, but now they aren't even responding to any of my messages.

4 septembre 2022
Avis spontané
Noté 1 sur 5 étoiles

I placed an order on 04 July,2022 and…

I placed an order on 04 July,2022 and received confirmation email along with order number. Now, It's 17th July,2022 but I haven't received my order so far. Sent couple of emails at the email address they have provided for customer services but didn't received any response. Tried to contact on WhatsApp they have provided to contact even there didn't received any response. First impression is the last impression and I've received really bad impression about Ndure as they have got really very bad services as no one could bare this behavior specially when one has lots of options to go with in this fast moving time where customers have got lots of options. Really very disappointed and unsatisfied with their services and behavior.

17 juillet 2022
Avis spontané

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