To be honest it is really good experience for people, who doesn't gamble at all, there is no pressure to keep going, and you don't get touched to deposit a lot. You can play with your bonuses, which s... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Sem atrasos, travamentos nem erros. O carregamento do jogo é instantâneo. Do ponto de vista técnico, o site funciona na perfeição, o que é muito importante para uma experiência de jogo confortável
L'entreprise a répondu
Solange man einzahlt ist alles OK. Nur Gewinne werden nicht ausgezahlt. Konto komplett verifiziert aber Auszahlung wird schon weit über eine Woche verzögert und nicht bearbeitet. Finger weg, unseriö... Voir plus
L'entreprise a répondu
Ich habe noch nie so ein schlechtes Casino gesehen. Absolut schockiert. Der Verifikationsprozess dauert Wochen und man bekommt nirgends den Status mit oder wird per Mail benachrichtigt falls Dokumente... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Need for Spin
Écrit par l'entreprise
Need for Spin Casino is a cutting-edge online casino that guarantees an adrenaline-pumping gaming experience.
🎰An action-packed gaming adventure with an extensive selection of games.
🏆Powered by top-tier software providers, the casino offers stunning visuals and seamless gameplay.
🔥A turbo-charged gaming journey with Need for Spin's generous promotions, including a rewarding Loyalty Program.
🏁Multiple deposit and payout methods, providing players with convenient and secure options to manage their funds.
🏎️Need for Spin Casino excels in customer support with its round-the-clock Live Chat Assistance.
🥇Services in multiple languages, welcoming players from around the world.
Buckle up and get ready for a wild ride!
🎰An action-packed gaming adventure with an extensive selection of games.
🏆Powered by top-tier software providers, the casino offers stunning visuals and seamless gameplay.
🔥A turbo-charged gaming journey with Need for Spin's generous promotions, including a rewarding Loyalty Program.
🏁Multiple deposit and payout methods, providing players with convenient and secure options to manage their funds.
🏎️Need for Spin Casino excels in customer support with its round-the-clock Live Chat Assistance.
🥇Services in multiple languages, welcoming players from around the world.
Buckle up and get ready for a wild ride!
Coordonnées de contact
3,5
Moyen
121 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Ich habe alle Dokumente zugeschickt per…
Ich habe alle Dokumente zugeschickt per email und per Webseite dennoch wird mir wiederholt die selbe E-Mail geschickt mit das ich meine Bankdaten und mein PaysafeCard Konto schicken soll was ich glaube schon zum 3 mal gemacht habe bekomme immer die selbe email bitte bearbeiten sie das
18 mars 2025
Avis spontané
Réponse : Need for Spin
Dear Take Risk,
Thank you for reaching out.
We understand how frustrating this situation might be. Please note that the verification process is essential for ensuring secure transactions. We kindly advise you to check the latest message from our Financial Department, as it contains specific requirements regarding your documents.
Additionally, please keep in mind that our Financial Department operates from 9:00 to 18:00 GMT+2, Monday to Friday. Response times may vary depending on their workload, but we assure you that they are handling your case as quickly as possible.
Should you need further assistance, feel free to reach out via Live Chat or email support@needforspin.com. We appreciate your patience and cooperation.
Best regards,
Need For Spin Casino Representative.
WARNING! THEY ARE SCAMMING!
I withdrew 500 euros on the 25 of february between 00:30-01:00 and it is now the 5th of march 21:00 pm and the withdrawal is still pending lol. Let me remind you that i am fully verified and have been for a week. Just please dont deposit on this site because its not worth it guys and girls. Just play on stake,500casino or gamdom, there you can at least withdraw within 24 hours!
Update from march 10th, still says pending which means its been 14 days now and still no money in sight!!! Scammers!!!
25 février 2025
Avis spontané
Réponse : Need for Spin
Dear Emil Nilsson,
Thank you for sharing your experience. Our team totally understands how important timely withdrawals are and apologizes for any frustration caused.
Kindly be informed that our Financial Department operates from 9:00 to 18:00 GMT+2 on weekdays, and response times depend on their current workload. Additionally, they are unavailable on weekends, which may contribute to delays.
Our withdrawal system works on a queue basis—once a request is submitted, it is processed in the order received. Keep in mind that repeatedly canceling and resubmitting withdrawal requests can extend processing times, as it resets your position in the queue.
Kindly check your email inbox, as you will receive an update from our team during the week. If you require further assistance, feel free to contact us via Live Chat or at support@needforspin.com.
Thank you so much for your continued patience and understanding.
Need For Spin Casino Representative.
Réponse : Need for Spin
Dear Customer,
We’re sorry to hear about your concerns. Please rest assured that our company follows a transparent and honest policy, and we are fully committed to ensuring the safety and security of our customers' funds.
To assist you further, we kindly ask you to provide more details about your situation, such as:
Your login or email address associated with your account.
Any additional information regarding your withdrawal request.
Please also ensure that you’ve completed the verification process, as it is a necessary step to protect your funds. Once verification is successfully completed and all withdrawal requirements are met, your funds will be transferred to you promptly.
We’re here to help and resolve this for you. Please don’t hesitate to contact our support team directly for assistance.
Kind Regards,
Need for Spin Team.
Very bad experience i won but they…
Very bad experience i won but they didn’t give my money! Scam! I’ll send all the documents they need but it’s not enough lol scammers! I won and then I withdraw my winnings they always say we processing you’re documents that i gave but it’s been 2 days still processing? Lol scammers!!!
27 décembre 2024
Avis spontané
Réponse : Need for Spin
Dear Kai San,
We are sorry to hear about your dissatisfaction with our casino. Verification is a necessary step before processing your first withdrawal to ensure the security and integrity of all transactions.
Our website processes withdrawals in accordance with our Terms and Conditions. While we aim to complete transactions promptly, the verification process can sometimes cause delays.
To better understand and address your concerns, please contact us directly or provide more details in your review. We are committed to resolving any issues you may have and improving our services.
Thank you for understanding,
Need For Spin Casino Representative.
Ich habe noch nie so ein schlechtes…
Ich habe noch nie so ein schlechtes Casino gesehen. Absolut schockiert. Der Verifikationsprozess dauert Wochen und man bekommt nirgends den Status mit oder wird per Mail benachrichtigt falls Dokumente fehlen. Auszahlungen werden einfach nur ekelhaft herausgezögert. Kundenservice bringt nichts. Auszahlungslimits habe ich sowieso noch nie gesehen. hier werde ich nach meiner Auszahlung nie wieder spielen. Finger weg!
11 décembre 2024
Avis spontané
Réponse : Need for Spin
Dear Aaron,
Thank you for your feedback, and we sincerely apologize for the inconvenience you've experienced.
We understand your frustration with the verification process and payout delays. Our team is committed to improving communication, and we are currently reviewing our processes to ensure a smoother experience for all players.
Regarding the verification, we always aim to process documents as quickly as possible. However, delays may occur if additional checks are needed. It is very important to provide your documents as promptly as possible and to stay in contact with our financial department to ensure everything is processed without unnecessary delays. You can always get in touch directly with our financial department via email at kyc@needforspin.com for any updates or assistance. We also recommend regularly checking your email for notifications, as we inform you if any documents are missing or need further attention.
You can find detailed information about our policies and procedures in the footer of our website.
We value your feedback and will use it to make necessary improvements. If there's anything we can assist with, please feel free to reach out directly to our support team.
Kind Regards,
Need for Spin Team.
Pessimo casinò
Pessimo casinò! Nonostante io clicchi per prendere la %bonus la percentuale non viene accreditata! Tutte le slot in panne che girano ma non danno neanche un bonus! Sconsiglio! Qui paghi per divertimento non per vincere
25 novembre 2024
Avis spontané
Réponse : Need for Spin
Dear Alessio Puddu,
We are truly sorry to hear that your experience on our site was not as expected. We genuinely care about each of our customers and strive to provide the best service possible.
Please allow us to inform you that under every offer on our site, it is stated that you can contact our support team via live chat or email regarding any issues with bonuses on your deposits. Our team would be more than happy to assist you and ensure everything is resolved promptly.
Additionally, we offer promotions every day, and we’d be delighted to help you find the ones that best suit your preferences.
Thank you for your feedback, as it helps us improve. If you have any further concerns, please don’t hesitate to reach out—we’re here to help.
Best regards,
Need For Spin Casino Representative.
They are uncontactable!
I'm really frustrated. I just can't get a response from support or kyc email. They claim a VIP manager tried to reach out - they didn't - but told me to speak to him (later reffered to the manager as 'her' so which one is it?) and its like.... how? How do I get in contact?
My verification for withdrawals were all accepted, I have recieved one payment (800 max allowed)
I just want to know what happens next or when the next one will be accepted as it will take me years to withdraw all my winnings at this rate.
Is it 800 daily? 800 weekly?
How long until next withdrawal is accepted?
Having the cash for Christmas would have been incredible but its all looking a bit grim.
25 novembre 2024
Avis spontané
Réponse : Need for Spin
Dear SINBITCH,
Thank you for sharing your concerns with us. We sincerely apologize for the frustration you’ve experienced, and we’re here to assist you in resolving this matter.
To provide you with the most accurate information regarding your withdrawals, we kindly ask for additional details about your account, such as your first and last name, login email, and any other identifying information. This will help us locate your account and give you the correct answers to your questions.
In addition, we would like to clarify our withdrawal limits for you. Please note that there is a limit of 3 simultaneous withdrawal requests at any given time. The maximum withdrawal limits are as follows:
Per transaction: 500 EUR / 750 CAD / 800 AUD / 900 NZD / 2000 PLN / 500 CHF / 5800 NOK / 3700 DKK / 200,000 HUF
In 24 hours: 500 EUR / 750 CAD / 800 AUD / 900 NZD / 2000 PLN / 500 CHF / 5800 NOK / 3700 DKK / 200,000 HUF
Per month: 10,000 EUR / 15,000 CAD / 16,000 AUD / 18,000 NZD / 40,000 PLN / 10,000 CHF / 118,000 NOK / 74,500 DKK / 4,000,000 HUF
Regarding your financial inquiries, please note that you can always reach out directly to our KYC department at kyc@needforspin.com. Our team will thoroughly review your account and provide you with detailed information regarding withdrawal limits, timelines, and any other concerns. The KYC department operates from 9:00 to 18:00 GMT+2 on working days, and they will address your request as promptly as possible.
Thank you for your patience, and we look forward to hearing from you with the requested details so we can resolve this swiftly.
Kind Regards,
Need for Spin Team.
Welcome bonus not as advertised
Welcome bonus not as advertised. Dishonest casino. Steer clear .
17 novembre 2024
Avis spontané
Réponse : Need for Spin
Dear Jonathan Gregory Charrier,
We deeply regret that you feel this way about our welcome bonus. Rest assured, all the details of the welcome bonus, including the offers for the first three deposits, are clearly outlined on our website. You can also check the minimum amount required to receive it and the steps to claim it at any time.
Your feedback is very important to us, and we’d love the opportunity to assist you and address any concerns you may have.
To better understand and address your concerns, please contact us directly or provide more details in your review. We are committed to resolving any issues you may have and improving our services.
Thank you for understanding,
Need For Spin Casino Representative.
Son unos estafadores e hecho una…
Son unos estafadores e hecho una retirada de 400euros y hace 4 dias que no me autorizan la retirada no se que pasa tampoco contestan a los emails
26 octobre 2024
Avis spontané
Réponse : Need for Spin
Dear, Hakob Harutunyan,
Thank you for bringing this to our attention, and we’re truly sorry for any frustration you may be feeling regarding your withdrawal request. We understand the importance of timely and transparent service, especially when it comes to financial transactions.
To better understand and address your concerns, please contact us directly or provide more details in your review. We are committed to resolving any issues you may have and improving our services. Additionally, could you kindly provide us with further details about your account? This information will allow us to look into your case more thoroughly and ensure we address any potential issues.
Our finance department is also available to guide you through this process and offer more detailed recommendations. You can reach them directly at kyc@needforspin.com during our support hours, Monday to Friday, 09:00-18:00 (GMT+2).
Thank you for your patience and cooperation as we work to resolve this matter as quickly as possible.
Kind Regards,
Need for Spin
They are blacklisted ...needforspin casinoMisled by bonus offers wich after they…
They hav been blacklisted..Misled by bonus offers wich after they did not refund my money bt wiped all existence of my deposit and sign up info wen they say they pride themselves on keeping ppl happy...very corrupt and i do not recomend ppl use this casino and to me its not abwt th money its th principle of it all tht they dnt hav....i ask ppl do not use this casino. .hours later
Sooo got an email from needforspin...they not goin to refund my $$ bt given me a 100% bonus bt stil not th 250% advertised...i mean wen otha casinos advertise 250% they giv ya 250% bt now i find tht they hav been blacklisted...wot a bunch of cockroaches theez needforspin ppl are ..nw i really do advise u dnt go near this casino...they dnt deserve anybodys support...they hav been blacklisted so after reading ther reply i lookd n2 history in my accwnt and guess wot i fwnd...nuthin th lying cockroaches..i stick by my plea to th public...do not support needforspin...sooo days later played my money minus bonus jus t use up n b dun...i won significantly wich nw i cn withdraw 2$...hmm
So days afta bin win sum bin lose sum bin win sum again..
bin having a good time actually..jus stil wish need4spin wuld hav givin refund wen askd..hmm
14 septembre 2024
Avis spontané
Réponse : Need for Spin
Dear Vaughan Perston,
Thank you for sharing your experience at our casino. We appreciate your feedback and are committed to resolving any concerns you may have.
We sincerely apologize for any frustration this situation may have caused. After reviewing your account, we can confirm that all information regarding your deposits and withdrawals is available in your account history.
Please note that, as per our policy, all deposits must be wagered 3x before any withdrawal can be processed.
Regarding the Welcome Bonus, we would like to clarify that the Welcome Package consists of three separate bonuses on your first three deposits.
The offer of "250% up to €1,500 + 250 Free Spins" is distributed across these deposits at individual matching rates.
Thank you for understanding,
Need For Spin Casino Representative.
Payout
Hello. I still only get €500 3 times a week even though I was told that I would get more payouts if I increased my level. I'm now level 3 and still only get 3 payouts per week. That must be a mistake on your part or how do I see it now? That's a massive cheek on your part towards me, who is a loyal player!!!!!
9 septembre 2024
Avis spontané
Réponse : Need for Spin
Dear Fatmir,
thank you for sharing your experience that you had in our casino.
We apologize for the inconvenience, and thank you for your patience.
Our team would like to notify you that all financial procedures are reviewed in due course. We kindly remind you that in accordance to our established rules: Need For Spin has the right to determine its own payment and withdrawal terms and maximum and minimum withdrawal amount for each procedure, which may differ depending on the withdrawal method, account status, and other possible factors affecting the withdrawal process.
After a thorough investigation, our team noticed that today, you have already received one of your withdrawals by our Financial Department and you were notified immediately via email regarding it.
Your next withdrawal requests will be processed by our Financial Department during their working hours and in an orderly fashion.
Moreover, kindly ask you to pay attention that our Financial Department is working from 9:00 to 18:00 GMT+3, from Monday till Friday.
Also, keep in mind that you can always check the status of your withdrawal in the History tab.
We are sorry for any inconvenience caused, and we will make everything that is possible from our side to speed up your withdrawal requests.
Thank you for understanding,
Need For Spin Casino Representative.
Narazie ok czekam za pierwszą wypłatą…
Narazie ok czekam za pierwszą wypłatą zobaczymy
26 août 2024
Avis spontané
Réponse : Need for Spin
Dear Mariusz,
Thank you for sharing your feedback with us. We understand the anticipation that comes with waiting for your first payment, and we assure you that we're committed to making the process as smooth as possible.
If you have any questions or need further assistance, please don't hesitate to reach out to our support team. We're here to help and ensure that your experience with us is both enjoyable and rewarding.
We appreciate your patience.
Best regards,
Need For Spin Casino Representative
Sehr geehrtes Casino-Team,
Sehr geehrtes Casino-Team,
ich freue mich sehr, Ihnen mitteilen zu können, dass ich eine fünfstellige Summe bei Ihnen gewonnen habe. Leider wurde mir mitgeteilt, dass die Auszahlung auf 1.500 € pro Woche beschränkt ist. Angesichts des hohen Betrags, den ich gewonnen habe, empfinde ich diese wöchentliche Auszahlung als viel zu gering.
Daher möchte ich Sie höflich bitten, mir eine Möglichkeit anzubieten, die Auszahlungen zu beschleunigen. Ein höherer wöchentlicher Auszahlungsbetrag würde mir sehr helfen. Bisher wurde mein Wunsch nach einer höheren Auszahlung leider abgelehnt.
Ich schätze Ihre Dienstleistung und mein Spielerlebnis bei Ihnen sehr, aber unter den aktuellen Auszahlungsbedingungen sehe ich mich gezwungen, in Zukunft nicht mehr bei Ihnen zu spielen. Ich hoffe, dass wir eine zufriedenstellende Lösung finden können.
Mit freundlichen Grüßen,
Fatmir Lutviu
1 août 2024
Avis spontané
Réponse : Need for Spin
Dear Fatmir Lutviu,
Thank you for sharing your experience with us. We greatly appreciate your engagement with our platform.
We would like to inform you that our financial department adheres strictly to the withdrawal limits detailed on our website. At this time, we are unable to increase these limits, based on your current level.
Should there be any updates or changes to the withdrawal limits, you will be promptly notified via email.
We value your understanding and patience in this matter. If you need any further assistance, please feel free to reach out to our support team, available 24/7.
Best regards,
Need For Spin Casino Representative
Kasyno niewypłacalne, uwaga na nich. Nie wpłacać!!!
Kasyno niewypłacalne!!!
11 juillet 2024
Avis spontané
Réponse : Need for Spin
Dear Hubak Ebe,
Thank you for sharing your concerns.
We're sorry to hear about your negative experience.
Please rest assured that Need For Spin Casino is committed to providing a secure and enjoyable gaming environment for all our players.
We are sorry in case there were any inconveniences caused, and we understand that the withdrawal process might be longer than expected.
After providing all the requested documents and successfully passing the verification, your withdrawal request will be processed, and you will be notified via email regarding the results.
To better understand and address your situation, could you please provide us with your account information? You can contact our support team via email at support@needforspin.com or through our live chat on the website.
In case you have other questions related to the verification or financial processes, you can always reach directly our KYC department via email.
We are here to assist you and will do everything we can to help resolve this matter.
Best regards,
Need For Spin Casino Representative
Dieses Casino ist Betrug
Dieses Casino ist Betrug. Ich habe hier mehrmals eingezahlt. Dann war mein Konto auf einmal gesperrt. Ich hatte noch Guthaben drauf. Trotz mehrmaliger Aufforderung mir den offenen Betrag auszuzahlen. Keine Reaktion. Habe jetzt meinen Anwalt informiert. Werde diese Bande verklagen. Solche Sch....ne gehören sofort aus dem Verkehr gezogen!11
Was ihr hier antwortet ist eine Glatte Lüge. Ich habe lediglich meine Email bei euch ändern lassen. Wenn ihr zu blöd seid die alte Email zu löschen ist das euer Problem. Aber ich lasse mir das nicht gefallen. Habe euch bereits angezeigt. Wir sehen uns vor Gericht.
Ps: Euer Live-Chat ist nichts weiter als ein Computer der immer die selben Antworten gibt!!
10 mai 2024
Avis spontané
Réponse : Need for Spin
Dear Günter,
thank you for sharing your experience with us.
We are sorry in case there were any inconveniences caused, but after a thorough check, your account has been reviewed by our Risk & Fraud Team.
Based on the audit, your account has been flagged as “duplicate”. According to our Terms and Conditions:
2.8. When creating an account, your personal data must be accurate and, where necessary, kept up to date, such as name, email address, etc. You're not allowed to create multiple accounts.
If you need any clarifications, please contact us by our Live-Chat or email address of the Support Team. Our support agents are 24/7 available to assist you!
Thank you for understanding,
Need For Spin Casino Representative.
Wie alle schon erwähnt haben ein sehr…
Wie alle schon erwähnt haben ein sehr sehr schlechtes Casino lassen sie einfach ihre finger davon bitte.Sie versuchen alles in jeder form das Geld zu behalten.
Ich hatte einen grösseeen Betrag gewonnen am anfang kamen die auszahlungen 3 mal in der woche obwohl es geschrieben ist 24 h thermes am wochenende geht garnicht und nach gegebener zeit nich wochenweise.
Wenn man ein Spieler ist warted man niht ein halbes Jahr auf sein geld man spielt.Schlecht schlecht schlecht mehr giebt es dazu nicht zu sagen schlecht
6 décembre 2023
Avis spontané
Réponse : Need for Spin
Dear Michel,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the experience you had at our casino. Your satisfaction is incredibly important to us, and we regret that we fell short of meeting your expectations.
We truly value your patronage and would like to make things right. Our team is really sorry that we did not meet your expectations, and we would like to inform that your experience will be a good lesson for us.
Also, we would also like to emphasize that after a thorough check of your account, you have been paid your winnings in full
Moreover, we would like to inform that the last one withdrawal was made on the 3rd of April 2024, and you have been notified via email regarding this.
Once again, we apologize for any inconvenience caused, and we appreciate your feedback as it helps us improve our services for all our players.
Best regards,
Need For Spin Casino Representative
Dont use this casino! Theres probably better, faster out there!
Trust me, dont use this casino. I was waiting for over a week to cash out my 1500 Euro and sadly lost it all because they just wouldnt respond and verify my account and i got impatient. They kept giving me the same answer that my ID Selfie is not visible or blurry. However it clearly wasnt, however even if it was, i additionally uploaded 5-6 Selfies with my ID in different angles and im sure that at least one was clear enough. Now after 1 week still no response. Maybe theyre thinking that now that i lost everything they dont have to verify me any more? Who knows. Also every time they responded it took another 2-3 days for them to respond again which is terrible. When I asked in chat whats going on i only got seemingly automated responses from the chat agent. Very sad :( i cant recommend your casino
25 décembre 2023
Avis spontané
Réponse : Need for Spin
Dear Jeffry
thank you for sharing your experience with us.
We are sorry in case there were any inconveniences caused, and we understand that the withdrawal process might be longer than expected.
Please, be informed that before receiving a pay-out, players need to undergo the verification process.
Need for Spin would like to inform you that the KYC verification process is a standard procedure, which takes place in casinos, and we are not an exception.
After providing all the requested documents and successfully passing the verification, your withdrawal request will be processed, and you will be notified via email regarding the results.
Also, please be informed that our Financial Department acts in accordance with our Terms and Conditions, where it is mentioned that the withdrawal request might be postponed due to additional verification. In this case, the relevant department can ask you to provide additional information or documents in higher quality.
We understand that this procedure might be exhausting, however, please note that the requested documents by our Financial Department represent a proof of establishing your identity. In this way, we are making sure to protect you and your account in the future.
In case you have other questions related to the verification or financial processes, you can always reach directly our KYC department via email.
If you need any clarifications, please contact us by our Live-Chat or email address of the Support Team. Our support agents are 24/7 available to assist you!
Thank you for understanding,
Need For Spin Casino Representative.
Verification is almost impossible
Nice casino to play on but as soon as you want to withdraw the casino does all they can to stall.
They ask for more docs then any other casino.
For me they even asked for verification of old mastercard that i have replaced months ago and thrown away, and wasnt used for the deposit that my withdrawel concern.
They just want you to play up your winnings.
Stay away!
19 décembre 2023
Avis spontané
Réponse : Need for Spin
Dear Kenneth,
thank you for sharing your experience with us. The feedback of our customers regarding our services and products means a lot to us.
We would like to apologize in case you faced difficulties during the verification process.
Sometimes, the verification process takes longer than expected, due to the fact that in order to establish your identity, it is necessary to provide a set of documents and in high quality. This is also stated in our Terms and Conditions section.
After a closer check up, also, our Financial Department has notified you via email regarding this case and your documents and next steps to verify your account.
After providing all the requested documents and successfully passing the verification, your withdrawal request will be processed, and you will be notified via email regarding the results.
We understand that this procedure might be exhausting, however, please note that the requested documents by our Financial Department represent a proof of establishing your identity. In this way, we are making sure to protect you and your account in the future.
If you need any clarifications, please contact us by our Live-Chat or email address of the Support Team. Our support agents are 24/7 available to assist you!
Thank you for understanding,
Need For Spin Casino Representative
Tried to withdrawl 200€
Tried to withdrawl 200€. They Asked my id for like 10 times took over a week and now they are saying they locked my account and are keeping the 200€?? Dont ever put your money here.
10 décembre 2023
Avis spontané
Réponse : Need for Spin
Dear Camila,
We appreciate you taking the time to share your feedback, and we want to express our sincere apologies for any frustration or inconvenience you may have experienced.
After thorough investigation and considering all aspects, we regret to inform you that, unfortunately, your account was found to be in violation of our terms and conditions.
You have been notified via email about our decision and all the details regarding your situation.
We understand that this may be disappointing, and we empathize with your situation. If you have any specific concerns or if there are additional details you would like us to consider, please feel free to reach out to our customer support team via email.
Once again, we apologize for any inconvenience you've experienced and appreciate your understanding in this matter.
Best Regards,
Need For Spin Casino Representative
The casino's website is understandable…
The casino's website is understandable and simple to use. The payment options are viried. Most times I withdraw my money on my cryptocurrency wallet. If there is a problem with smth you can use a chat with support.
4 octobre 2023
Avis spontané
Réponse : Need for Spin
Dear Julie F,
Thank you for taking the time to share your experience with us! We're thrilled to hear that you find our website user-friendly and our payment options varied.
We're also glad that you found a convenient payment option that suits your needs.
Your feedback about our chat support is appreciated. We're committed to resolving any difficulties promptly, so don't hesitate to reach out if you encounter any challenges.
We value your patronage and hope to continue providing you with excellent service and entertainment.
Best Regards,
Need For Spin Casino Representative
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