Neiaoil Avis 

11
•
TrustScore 4 sur 5

3,9

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3,9

Bien

TrustScore 4 sur 5

11 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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3,9

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(11)

8 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Néia is all i wear now

Néia is all i wear now, and Blanc is definitely my go to scent! It smells so clean and elegant ! The longevity is amazing too, it lasts for hours, and I can still smell it on myself throughout the day. I get so many compliments whenever I wear it, and people are always asking me what I’m wearing! If you love smelling good and leaving a lasting impression, Blanc is a must have. I’m obsessed! Can’t wait for the sprays!!

20 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Fell in love with Pink Fusion perfume…

Fell in love with Pink Fusion perfume oil!! 💗💗💗. After discovering more natural perfume options I wanted to give the company Neia a try and wow what a difference! I'm very happy with my purchase the Pink Fusion smells incredible and it really does last all day! Well I put castor oil on my wrists and neck before putting the perfume oil on so it does in fact last longer.

I've received so many compliments since wearing it, some have said it smells like candyfloss 😂 but it's not overpowering which I like.

I first went with the discovery set and instantly knew that one was going to be my favourite before I even tried it, it arrived on time and I love knowing they don't use harsh chemicals, it's vegan and cruelty free! I'll never go back to ordinary toxic perfume again! 20/10 will be buying again ❤️🥰

18 août 2026
Avis spontané
Noté 4 sur 5 étoiles

I'm a childminder and I use the perfume…

I'm a childminder and I use the perfume oils every morning. It's a testament to how long lasting they are when a parent collects their child at the end of the day and they can smell my perfume from where I've given their child hugs throughout the day!

29 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Absolutely gorgeous!


I am absolutely blown away with how gorgeous these oils smell. For my partner to pass comment on the smell says it all as he is totally nose blind. I will definitely be purchasing the larger bottle!

24 mars 2026
Avis spontané
Logo de Neiaoil

Réponse de Neiaoil

Thank you so much! We’re thrilled you love them😁

Noté 5 sur 5 étoiles

Beautiful discovery set!


First time Neia purchase. I'm definitely not disappointed, packaged well, the minis come in a velvet pouch with a description of the fragrances and a thank you for choosing Neia a lovely touch. All the fragrances are fab, my favourite seems to change daily, I'm going to take them on holiday as they are little roll ons and may even decide my favourite choice. Well worth a try and super long lasting fragrance wise, highly recommend, although you may struggle finding a favourite 😁

27 mars 2026
Avis spontané
Logo de Neiaoil

Réponse de Neiaoil

Thank you so much! We’re so glad you love them😁

Noté 2 sur 5 étoiles

Not for me.


I brought the 'discovery set' of 6 women's fragrances for £20 plus £2.49 p&p!
I knew they were going to be smallish bottles by the advert.
Oh my have they exaggerated!!
They've just arrived in a box 2"x 2"square by half an inch deep .
There are 6 'bottles' in this little box.
The 'bottles' are one cm tall (then a lid of 1cm) but the actual perfume bottle is only 1cm at most and about a cm circumference.
No black velvet pouch either with my order as shown - you need something to keep them in as they're so small!
To add insult to injury they all smell roughly the same....and I wish I could say it was a nice fragrance.
They smell cheap and powdery.
One roll on my arm to sample them used quite a lot of the perfume so they obviously dont last long either.
Honestly if you could see how small they are. I am gobsmacked.
The whole box looks like a little tacky thing you'd see in a £1 shop.
I dont even know what to compare them to as they're so tiny....its ridiculous!
Don't be fooled & buy these as I did.
Definitely would not recommend.
£22.49 of my money wasted!
Lesson learnt for me....an expensive lesson.
After reading other reviews 'by a maturer lady' it appears they think its mainly 'younger' people writing negative reviews these perfumes.
Im almost 60. So no youngster.....just leaving an honest review!
Customer service 0. No response
** update july 2026 from march review**
I received a response on here to contact customer services & offered 10% discount from next order.
I emailed stating with the experience I've had I would not be placing anymore orders.
Within an hour id received a response giving me 30% refund of my purchase.
Very surprised and much appreciated.
Thank you

21 mars 2026
Avis spontané
Logo de Neiaoil

Réponse de Neiaoil

Hi Mandy,

Thank you for taking the time to leave your feedback, and we’re genuinely sorry to hear that your experience didn’t meet your expectations. We also apologise for the delay in responding to your review.

We’re disappointed to hear that you weren’t happy with the Discovery Set or your overall experience with us, as this certainly isn’t the impression we want to leave.

We’d really appreciate the opportunity to make things right. Please could you email our support team with your order number, and we’ll be happy to look into this for you. As a gesture of goodwill, we’d also like to offer you 15% off your next order.

We truly value all customer feedback, as it helps us improve, and we hope you’ll give us the chance to rectify this.

Kind regards,
The NÉIA Team

Noté 2 sur 5 étoiles

ignoring customers

2 stars for now… not happy tried to contact them and I’m just getting ignored. Wanted to amend my order, email says to contact bit they are ignoring me

EDIT: order was cancelled

3 mars 2026
Avis spontané
Logo de Neiaoil

Réponse de Neiaoil

Hi Kelly,

We’re really sorry to hear you feel this way.

We aim to respond to all customer emails within 24 hours, and we have replied to your email. Your order has also been cancelled as per your request.

Please do check your spam or junk folder just in case our response has landed there. If you’re still unable to see it, feel free to send us another message and we’ll make sure this is resolved for you as quickly as possible.

We’re always here to help and would never intentionally ignore any of our customers.

Noté 1 sur 5 étoiles

No longevity - dislike the fragrance - generic and fades too quick.

UPDATED - Would give this 0 stars if I could!
Not only have they stolen my money and received their product back - they charged me for returning it! Cost me £6.90 and now seems they refuse my refund. I’m now completely out of pocket - no refund and extra cost for the safe return of their product.
Now getting ignored, no refund at all.

Not getting a reply now so have contacted my bank to report fraud. Horrible experience with this lot.

AVOID BECAUSE THEY DO NOT CARE ONCE THEY HAVE YOUR MONEY AND HAVE RIPPED YOU OFF WITH CHEAP SO CALLED PERFUME OIL.

Giving it a 2 for now, till they reply, if they do!

I took the quiz, went for what they suggested but I really dislike it, it does NOT last, no one can smell it off me at all. Disappointed considering how it had been hyped up but should have checked reviews
Have tried reaching out twice with zero luck.
Product was only received yesterday so hasn’t been used asides tested, and is now back in its original packaging.

Neia Oil, please reply to me??? I’d like to have this rectified and sorted!!!!!

21 novembre 2025
Avis spontané
Logo de Neiaoil

Réponse de Neiaoil

Hi,

We’re very sorry to hear that your experience with NÉIA didn’t meet your expectations, and we apologise for the frustration this caused.

We understand your concerns regarding the return process. While we don’t typically cover return postage, in this instance we made an exception and reimbursed the return shipping cost, as requested, alongside processing your refund.

We always aim to resolve issues as fairly and quickly as possible, and we’re sorry that your experience left you feeling disappointed.

If there’s anything further we can help you with, please don’t hesitate to contact our support team.

Kind regards,
The NÉIA Team

Noté 5 sur 5 étoiles

Fantastic

Another more mature review - BUT this is from a lady over 80 and info passed from Granddaughter 22

What a surprise I used something similar many years ago but this is a winner I ordered the tester set. They are fantastic - as a regular public transport user I can now sniff only the scent of these little oils

My granddaughter at College says her friends asked what perfume she was wearing more than once yesterday

Worth a tester try Im sure I will love them all,

14 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Best smells I’ve found

Weird that this company hasn’t got any reviews? Maybe it’s because they clearly rinse the *influencer* business. 😅
Despite that, just want to say as someone at 50 after never wearing perfume in her live has decided to go mental buying ‘discovery sets’ from social media. All of them have been hugely disappointing apart from these little gems. Although I haven’t found my ‘signature scent’ (c’mon make a complex orange based scent for ladies please) all of them are lush smells that last all day. I have them in a row in my bedroom and am wearing a different scent to work every day. There is not one that isn’t classy. It’s a thumbs up from me.

14 août 2025
Avis spontané

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