I have now bought numerous amounts of fabrics from Neil’s Fabrics online via their Facebook page. I have been absolutely thrilled with each purchase, the prices are excellent, the service first class... Voir plus
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Great choice of colours of the poly cotton. Excellent price. Quick and inexpensive delivery. Great that Royal Mail is used as the carrier. The package included free gifts of a couple of metres... Voir plus
L'entreprise a répondu
I needed a variety of fabrics this week, for work purposes. I’m not a regular fabric buyer and so visited the usual big name retailers and couldn’t find anything remotely as I needed or staff th... Voir plus
L'entreprise a répondu
I use this fabric supplier regularly and love the quality and range they offer. The service is top notch too, their patience is tested daily with indecisive customers and rude clients butting in... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Bringing you high quality, affordable fabrics.
Coordonnées de contact
Royaume-Uni
- neilsfabrics.co.uk
4,9
Excellent
246 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
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Prompt delivery and good
Prompt delivery and good , inexpensive fabrics make this a great site. Shame internet ordering will not continue after this month
24 février 2023
Réponse de Neils Fabrics
Thank you for your review and supporting our small business x
Fabric cut straight and folded nicely…
Fabric cut straight and folded nicely for posting meaning it is usable straight away . Thank you
1 mars 2023
Réponse de Neils Fabrics
Thank you for your review, we're pleased you we're happy with your fabrics x
Réponse de Neils Fabrics
Thank you for your review 😀x
Réponse de Neils Fabrics
Thank you for your review x
I was very impressed
I was very impressed, I placed an order on Friday morning and it was delivered Monday, couldn't have asked for a better service, thank you.
10 février 2023
Réponse de Neils Fabrics
Thank you for your review, nothing pleases us more than hearing positive feedback!x
Lovely fabrics at really good prices
9 février 2023
Réponse de Neils Fabrics
Thank you for your review x
Great service
I’ve shopped at Neil’s market stall for years. I don’t drive much now and found it helpful to order my fabric on line. This parcel arrived quickly and the fabrics are just what I wanted. Many thanks .
20 février 2023
Réponse de Neils Fabrics
Thank you for your review x
Réponse de Neils Fabrics
Thank you for your review x
Brilliant fabric and quick delivery…
Brilliant fabric and quick delivery would recommend
20 février 2023
Réponse de Neils Fabrics
Thank you for your review x
Great fabric market !!
17 février 2023
Avis spontané
Réponse de Neils Fabrics
Thank you for your review😀
A little gem of a shop!!!
I needed a variety of fabrics this week, for work purposes.
I’m not a regular fabric buyer and so visited the usual big name retailers and couldn’t find anything remotely as I needed or staff that could offer sensible advice.
I found Neil’s Fabrics on an internet search and visited today, what an amazing shop and staff!! They had all that I needed, were really so helpful in advising particular choices/sizes and the pricing was phenomenal!
A real throw back to specialist independent retailing!!
What a little gem of a shop, I couldn’t recommend it more highly!!
John
17 février 2023
Avis spontané
Réponse de Neils Fabrics
Thank you so much for your lovely review and supporting our small business xx
Poor customer service
Absolutely appalled at the way this company treat their customers, by making accusations.
The lady in the store needs to improve her customer service skills. Not the first time she’s been rude. She has been very rude on a number of PREVIOUS occasions.
It’s a shame that no one has reached out to apologise.
Check out the tone of their reply to this review, and then ask yourself the question about the standard of their customer service.
They also cancelled an online order because of their vindictiveness and appalling customer service.
16 février 2023
Avis spontané
Réponse de Neils Fabrics
3 negative reviews from you and your partner over 60p!!
The best fabric shop for mikes around
The best fabric shop for mikes around. Just bought four pieces of fabric for £12.50
2m stretch velvet
3m heavy cotton
2m cotton mix
Amazing
Great service how anyone could ever complain about the prices
3m cotton mix
16 février 2023
Avis spontané
Réponse de Neils Fabrics
Thank you so much for your review and custom, were so pleased you are happy and you got some great bargains!x
No goodwill to customers
Shop had two prices on fabric, difference less than a pound ! Would not sell at lower price despite already cut bearing in mind I had spent £10 online and a further £5 in shop that day, gesture if goodwill would have been nice to keep customer satisfaction . Lady behind me also queried a price she was charged ! UPDATE - In response to the company reply - your label did actually fall off onto the floor as wasn’t attached properly , rather than leaving on the floor I picked the label and put it on the shelf . Maybe be more vigilant when you leave old labels on your fabrics Will not use you again all for 60p and certainly won’t recommend you again. Customer service apppalling !!!
16 février 2023
Avis spontané
Réponse de Neils Fabrics
Hi Rebecca.
We are sorry that you feel dissatisfied with the service at the shop today. The calico you selected came from our shelf stating £3.50 per metre(after reviewing our cctv, you dropped our £3.50 calico price tag on the floor and placed it back on the shelf), but unfortunately on the one board you picked, we had missed a small hanging paper price tag from a different business that is completely different to our price tags(we bought stock from a business that closed down), and the hanging price that said £2.90 was their sale price. That was absolutely our mistake and we apologise. It was explained that our calico price is £3.50 and the reason why the tag was on it, and the lady serving you even said she would need to check with management as she thought the tag was wrong. You then decided to leave it, which was fine.
We are unsure what you mean about the customer after you. We have reviewed our CCTV footage and the customer after you thought all the pieces they had picked were 5m, but infact they were all 5.5m pieces once measured. The containers state it’s £1 pm, no cutting, so we measure and then confirm the price at the till.
Réponse de Neils Fabrics
Thank you for your review x
Excellent website which is easy to…
Excellent website which is easy to navigate. Checkout process simple. Fast delivery of lovely fabrics.
8 février 2023
Réponse de Neils Fabrics
Thank you for your review and recommendation x
Returning customer always great service…
Returning customer always great service and products
2 février 2023
Réponse de Neils Fabrics
Thank you for your review and returning custom x
Réponse de Neils Fabrics
Thank you for your review x
Fantastic fabric
The website was easy to use the most difficult part was choosing which fabric I wanted
Prompt delivery
29 janvier 2023
Réponse de Neils Fabrics
Thank you for your review x
Always great fabric at great prices
7 février 2023
Réponse de Neils Fabrics
Thank you for your review 😀
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