Super helpful expert advice on machine maintenance cleaning products required. Prompt delivery of products by very professional delivery staff and great customer service from the get go. They also in... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Every single member of the team we've dealt with showed in-depth knowledge and a high level of professionalism. The response time is out of this world. We couldn't ask for any more than that :-). Perf... Voir plus
L'entreprise a répondu
Called at 11.15 this morning for an Engineer to attend our premises to repair the glasswasher. Spoke with an extremely helpful and lovely lady and she booked our call out. Engineer arrived and fixed... Voir plus
L'entreprise a répondu
Well, what an amazing service these guys delivered last week… Going into a busy day/ weekend In our pub and our glass-washer just decided it didn’t fancy it. Nelson’s Engineer Mark showed up afte... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
THE DISH & GLASSWASHING SPECIALISTS For over 40 years, NELSON has been at the forefront of the UK warewashing industry. Our reputation speaks for itself with tens of thousands of commercial dishwashers, glasswashers, and icemakers installed throughout the catering, hospitality & leisure industry.
Coordonnées de contact
Unit 1 - 2 Rowley Industrial Park, Roslin Road, W3 8BH, London, Royaume-Uni
- 0800 592833
- office@nelsonwash.co.uk
- nelsonwashonline.co.uk
4,8
Excellent
477 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent customer service
Excellent customer service, for both initial contact with help and advice and delivery.
16 août 2023
Réponse de Nelson Dish & Glasswashing Machines
Thank you for your lovely feedback Tony. We are pleased you are so happy with the service provided. Please let us know if we can be of any further assistance.
Our 4th Nelson machine all of which…
Our 4th Nelson machine all of which have given excellent service with great service back up.
30 juillet 2023
Réponse de Nelson Dish & Glasswashing Machines
Hi Murray, thank you for your lovely feedback and we are pleased that you are so happy with the service provided. You are a valued customer and we hope you will continue to be for a long time to come.
Réponse de Nelson Dish & Glasswashing Machines
We are pleased it arrived so quickly for you Louise and you are happy with the service provided. Please let us know if we can be of further assistance in future.
Great communication
Great communication, speedy resolution and cheaper than originally quoted!
20 juillet 2023
Avis spontané
Réponse de Nelson Dish & Glasswashing Machines
Thank you for your review. We are please you are happy with the speed of the service provided and the communication from the service team.
Réponse de Nelson Dish & Glasswashing Machines
We are pleased you are happy with the delivery response Sandra, if you need anything else in future please let us know.
efficient friendly and v helpful
10 juillet 2023
Réponse de Nelson Dish & Glasswashing Machines
Hi Paul. Thank you for your feedback on the service received. Please let us know if we can be of any further assistance.
Called Nelson Dish & Glasswashing…
Called Nelson Dish & Glasswashing Machines late afternoon Thursday - Friday morning 9.30am next day repair man on site 45minutes later all repaired and running, cleaned and mini service top drawer all round
14 juillet 2023
Avis spontané
Réponse de Nelson Dish & Glasswashing Machines
Hi Neville, So glad we were about to resolve this quickly for you thank you for the lovely feedback.
Isobel at Nelson made the experience…
Isobel at Nelson made the experience all the better. She went out of her way to make sure we had good service and she herself gave great service.
Thank you
6 juillet 2023
Avis spontané
Réponse de Nelson Dish & Glasswashing Machines
Thank you for the lovely feed back regarding the service you have received. If you need anything else at all please let us know.
Delivery was left in the church with no…
Delivery was left in the church with no notification and so only found by accident
26 juin 2023
Réponse de Nelson Dish & Glasswashing Machines
Hi Simon,
I'd appreciate it if you give me a call on 07800678862 to discuss this further. I'm slightly confused as I've checked with our administration team and they said that that the product you originally ordered was in stock and they called you upon receipt of the order to confirm the sizing and delivery address was correct. This product was then dispatched and delivered the next day. They were not aware of you needing to purchase a more expensive product.
If that's not the case then I apologise for the mix up and would like to work work with you to find a suitable solution.
I hope to hear from you soon.
Kind regards,
Ollie Nelson
Good service
17 juin 2023
Very good company
Very good company - I would recommend after dealing with lots of companies in London
16 juin 2023
Very professional and responsive…
Very professional and responsive service, affordable, helpful, amazing. Very refreshing in these times.
Will definitely use your services again.
Thank You!
19 juin 2023
Avis spontané
Great Service
Great Service, great prices, and great products. highly recommended
19 juin 2023
Avis spontané
Excellent service as always
As always they reacted to our request for a service call speedily and efficiently and on a weekend too. Their engineer was courteous and helpful. After the problem had been fixed they offered advice on preventing the fault re-occuring.
10 juin 2023
Avis spontané
Efficient and quick
Got in touch with Nelson off a recommendation. Was impressed by how quickly they came out to do a site survey and set everything up. On the day of the install they were accommodating to us and came in early so they could be done before the restaurant opened. All in a great experience and would highly recommend
24 mai 2023
Easy to use and great service
25 mai 2023
The commercial ice maker I purchased…
The commercial ice maker I purchased from this store is undeniably efficient, producing a consistent and abundant supply of ice. Furthermore, the delivery was secure, ensuring that the machine arrived in perfect working condition, ready to meet my business's ice production needs.
18 mai 2023
Avis spontané
Easy ordering and excellent service.
8 mai 2023
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.