Neo Cremations Avis 

Dad passed in August, but he left no instruction regarding final arrangements. After reviewing our options we engaged NEO Cremations to look after dad. The empathy provided was outstanding and Jenn was marvellous taking control of all the sensitive issues on our behalf. NEO surpassed our expectations and was everything that I think dad would have wanted. Thank you Jenn and to the team at NEO

Excellent service from start to finish made the grieving process less painful. The communication and compassion from Jenn and the team was second to none, with the emails and phone calls throughout the whole process.

We really wanted something different and in keeping with what our loved one wanted. Holly was our link from the outset and was excellent at explaining what they would do and when. A really respectful and considerate service. We all loved that it was connected to reforestation and felt adding to the trees planted was so much better than giving flowers. It felt so future focused. On the morning of the cremation, (Neo told us the exact time) we were all in our different places remembering, lighting candles and saying farewells and we all felt really connected despite our distance. We will all be together to do a farewell ceremony and release the ashes.
Jenn delivered the ashes to our house. It felt as though Jenn and Holly were personally engaged throughout. They took the weight off and did everything necessary, caringly and thoughtfully. We felt our loved one was in safe hands.

A highly professional but extremely personal and accessible service. They took much of the sting out of arranging a funeral on my own, even calling every so often just to see if I was OK! Listened to my disjointed rambling and didn't make me feel silly about it.
My mother always said she didn't care what I did as long as I didn't "waste" money. Well I feel this was as respectful as any other cremation and saved us a few hundred too.
Cannot recommend highly enough

When my dad died suddenly, it was a really stressful and difficult time for me and my family. As I don’t have siblings there were a million things to organise and I chose Neocremations because after speaking to Jenn, I immediately felt reassured that they were there to take the pressure off. They were very responsive, open and flexible and helped me to work through the many decisions I had to make. They really went above and beyond to help to organise the funeral that I think my dad would have wanted. Thank you so much for your help and the care you showed us.

I cannot recommend this company highly enough. My family's representative was Holly and she went over and above everything I would expect from a cremation company. She ensured everything went smoothly, that all members of the family in different parts of the UK were kept up to date with each step and decision that was made so that we all truly felt heard and a part of the process. She even arranged for the ashes to be split which I know other places do not do. Holly ensured everything ran so smoothly that we were all able to focus on the other things we had to do having complete confidence in her and Neo cremations which really helped us at this devastating time. All our wishes were taken into consideration and the whole process was very calm and respectful. Holly even hand delivered the ashes at the end which was a much appreciated personal touch. Thank you once again Holly x

We used the Neo service about 3 months age and found them to be kind, caring and efficient. They delivered an excellent service and did what we asked them to do. All the people we came across were wonderful and we would recommend Neo based on our experience.

Excellent service from Jenn and the team . Keith's wish was for a simple no fuss funeral and that is exactly what we had.From the very first contact with Neo everything was seamless and very professional.
Dan and I would like to thank you for excellent service.

Jenn at Neo Cremations has been amazing at every step of the way. Thanks to them the process and after care has been so easy. I would wholeheartedly recommend them.

Neo Cremations were brilliant and really supportive at a very difficult time. Their service was kind and sensitive and I am very glad that I chose to use them. They were also efficient and helpful in guiding me through the whole process.

So pleased we chose Neo. Everything happened as they said it would. The service from Jenn, Holly and Ben was caring and personal, but not intrusive. They were always available. Communication was warm and friendly, but also efficient. They were very flexible, but willing and able to provide guidance and support as and when needed. It was as though they became part of the family during a very difficult period of time. Thank you Neo from Mike, Kathryn & Chris

Excellent communication throughout - Holly and the team were compassionate and thoughtful. They simplified the process, making each step incredible easy during a difficult time. I really love the fact that a tree has now been planted as a lasting memory in your over one’s name. Highly recommend!

Holly from Neo has been amazing and very helpful, it has been rough after my father passed, Holly always kept me updated on every step of my fathers journey, Holly was very professional and considerate. i would highly recommend. I wish Holly and the team at Neo the very best. Thank you from Adam and the Family

I process has been handled efficiently with the staffing very symathetic and advising me at every step.

I have also signed up for a similar funeral plan and am sure that the executor to my estate will have the same, none problematic task when my time comes.

We were kept fully informed with the cremation process and when the ashes would be returned to us.Jen was very thoughtful and comforting when contacting us and Claire brought the ashes on time and was very kind to us

Did exactly what it says on the tin.
Regular updates from Neo which meant I was kept fully imformed all through the process.

Holly, whom I dealt with was very kind, helpful and very considerate to my needs, when my husband died. Nothing was too much trouble, answered all my question either by phone or emails, promptly, she was kindness its self.

Kept me up to date with everything that was going on.

Holly is a lovely person she is suited to this job.

Thank you

Linda Hollingworth

Absolutely fantastic service from start to finish. Jenn & the team are so respectful, kind & sensitive. Nothing was too much trouble & we were well informed every step of the way. I cannot praise them enough.
The service Neo delivers is definitely the way forward. No fuss, no drama & giving back to our earth. Simply wonderful ❤️

We were put in touch with Neo Cremation via Safe Hands Funeral Plans, where our relatives prepaid plan was held. Jenn and the team at Neo were brilliant throughout the whole process and helped make a tough time in our lives much easier. Thank you.

I found Neo Cremations online in a search for a non-religious cremation service. After the first warm conversation with Holly I knew we could avoid all the usual trappings and gloom that come with not knowing what you can create as a final ‘farewell’. We had a remarkably modern solution we were in control of, which included a venue of our choice with our loved one present amongst his most cherished family and friends. A little while later, his ashes were brought home to us. Neo’s progressive and fresh approach to a final process culminated with a tree planted in the Caledonian forest by themselves on our behalf.
I cannot thank Neo Cremations and Holly enough for their attention to detail and their incredibly professional and sensitive handling of my husband throughout the process. Their management of our needs was remarkably positive and made it a truly comforting experience at the saddest time of our lives.