Neon Rose Store Avis 173

TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 4 sur 5 étoiles

I really like neon Rose although I am probably not your normal demographic I'm an older woman. I love the longer dresses and the top's cardigans. Love some of the mini's but are to short for me. Love... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've brought quite a few items of clothing from Neon Rose Store now they always have really unique items with inclusive sizing! They've always been really high quality, as described with quick, effici... Voir plus

Noté 5 sur 5 étoiles

Everything I’ve ever got from Neon Rose has made my heart happy, their clothes are my krytonite! 😍 delivery is so speedy, often next day via Royal Mail which is top tier! And they plant a tree 🌳 wh... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I love the style of their Dobby dresses but the zippers are the actual worst. I have had one replaced and own two in different colours and both of them I need someone to zip me up in them because... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements

Écrit par l'entreprise

From it's root's in Summer to layering outerwear, Neon Rose's contemporary style translates into premium designed custom prints. striking silhouettes and separates. Designed by the in-house team, for clean lines and understated cool. Follow us @neonrosestore


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

173 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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N'a pas répondu aux avis négatifs

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Noté 5 sur 5 étoiles

Great quality

Great quality, lovely items. Fast delivery.

1 février 2024
Avis spontané
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Réponse de Neon Rose Store

Thank you so much for your review !! We are so pleased your love your items, enjoy!! Neon Rose x

Noté 5 sur 5 étoiles

Absolutely lovely coat

Absolutely lovely coat. Very comfy & a nice fit, Love the colour - bit different to my normal colour range! A really warm coat.Pockets are practical - nice & deep, certainly useful for carrying items without having to resort to a bag.Overall I am very pleased with my coat. Many thanks

15 février 2024
Avis spontané
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Réponse de Neon Rose Store

Thank you Francis for your great review - we love a practical piece thats also gorgeous !! enjoy !! x

Noté 5 sur 5 étoiles

I absolutely love Neon Rose clothing…

I absolutely love Neon Rose clothing and even better that they plant a tree with every purchase 5*****

19 février 2024
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Réponse de Neon Rose Store

thank you so much for your review and glad you love our 'plant a tree' programme...you can even see where your tree is and see updates on how the neon rose forest is going!! x

Noté 5 sur 5 étoiles

Gorgeous website

Gorgeous website, clothing and customer service. I love my dress so much and it was a bargain in the sale! Would definitely recommend. I love that they told me when the tree was planted :) they plant one with every order!

16 février 2024
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Réponse de Neon Rose Store

thank you so much Alice - so pleased your happy with your dress ! Lets keep growing that forest together :)

Noté 5 sur 5 étoiles

I placed an order at 11am and I got an…

I placed an order at 11am and I got an email to say that Neon Rose had already dispatched the items by lunch time! I was absolutely delighted with the dress. So dreamy and suits me so well!

I accidentally ordered 2 of another item but that was my bad. I didn’t think the legnth of the romper was long enough for the torso on my opinion and I have a pretty short torso. The returns service was super easy!

Other than that I had an amazing experience and love that they share photos of people wearing their clothes online.

5 février 2024
Avis spontané
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Réponse de Neon Rose Store

Hi Anna - so pleased you enjoyed your shopping experience with us ! such a shame the romper wasn't suitable , i will feed this info back to the team! x

Noté 1 sur 5 étoiles

Attempt to contact customer service…

Attempt to contact customer service failed. My message was undeliverable. I don’t know how to return the coat I purchased. There’s no returns information available. 😡

3 février 2024
Avis spontané
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Réponse de Neon Rose Store

Hi Dee, we're so sorry you cannot reach us!

Please contact our customer service email: customer.care@neonrose.co.uk

You can also find all returns information here:
https://www.neonrosestore.com/pages/returns

Warm regards
Neon Rose

Noté 5 sur 5 étoiles

Such a beautiful coat

Such a beautiful coat, really stunning piece that is incredibly well made. I ordered it and it arrived next day. I’m over the moon with it.

23 janvier 2024
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Réponse de Neon Rose Store

Hi Jo, thank you so much for your kind words! We are delighted you are happy with your Neon Rose order and thank you for your custom!

Noté 5 sur 5 étoiles

Good experience

Ordered a couple of coats, unfortunately not quite right so returned and refunded within 3 days. No complaints here, good service throughout

18 janvier 2024
Avis spontané
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Réponse de Neon Rose Store

Good Afternoon R G.
Thank you for your kind review, we will be sure to pass your feedback onto our customer service team. Warm regards
Team Neon Rose

Noté 5 sur 5 étoiles

This is a great jacket the quality and…

This is a great jacket the quality and price very good.

10 janvier 2024
Avis spontané
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Réponse de Neon Rose Store

Hi Sue

We're delighted to hear you love your jacket! Thank you so much for your kind feedback.

Warm regards
Neon Rose

Noté 1 sur 5 étoiles

I returned a coat to Neon Rose worth…

I returned a coat to Neon Rose worth £80. They never acknowledged receipt of my return and did not refund me despite attempts to get in touch. I am now down £80 and would not recommend using this company.

23 décembre 2023
Avis spontané
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Réponse de Neon Rose Store

Thank you for leaving your feedback and we are so sorry you are disappointed with our service! Please can you email our customer care team with the receipt of return as it seems it has not been received, our customer service team will look after and resolve this for you. Thank you for your patience at this time.

Warm regards
Neon Rose

Noté 5 sur 5 étoiles

Great design

Great design, quality and fit. Arrived promptly.

9 octobre 2023
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Réponse de Neon Rose Store

Hi Alex

Thank you so much for your positive feedback! We really appreciate your custom and kind words.

Warm regards
Neon Rose

Noté 5 sur 5 étoiles

Perfectly beautiful

Great store ! So pleased I’ve found it, I purchased a patchwork coat , stylish fashionable but unique I love it and I’m complimented every time I wear it! A tree is planted with every purchase which is fantastic !!!

15 décembre 2023
Avis spontané
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Réponse de Neon Rose Store

Hi Rae. Thank you so much for your lovely feedback. We are so happy to hear you love your order and value your custom!
Warm regards
Team Neon Rose

Noté 5 sur 5 étoiles

the cutest clothes and great customer…

the cutest clothes and great customer service- love this brand so much! <3

7 septembre 2023
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Réponse de Neon Rose Store

Thank you Amanda for your kind feedback! We really appreciate your self and your custom!

Warm regards
Neon Rose

Noté 2 sur 5 étoiles

Nice designs, let down by being cheaply manufactured

Although I like the design of my knitted cardigan it seems to be really cheaply made, with seams looking unfinished. The yarn used also feels cheap.

10 décembre 2023
Avis spontané
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Réponse de Neon Rose Store

Hi Alice, we are so sorry you are disappointed with your cardigan and feel it's cheaply made! Please contact our customer service team at customer.care@neonrose.co.uk and we will help you resolve your issue. Thank you for your feedback, I will ensure this is passed on to our design team.

Noté 5 sur 5 étoiles

I love this brand the quality is great

I love this brand the quality is great, true to size and always a little more funky. Delivery is super speedy and communication tiptop!!

1 décembre 2023
Avis spontané
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Réponse de Neon Rose Store

Thank you for your lovely review! We are so happy you love your pieces xx

Noté 5 sur 5 étoiles

Quality cardigans

The cardigans I bought are quality material and even better than the pictures online. I have many items from Neon rose and keep coming back as the designs are ever evolving. Will definitely be back for more.

7 décembre 2023
Avis spontané
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Réponse de Neon Rose Store

Hi Jodie! Thank you for your lovely review! We really appreciate your kind words, and so happy you love our designs. Thanks again, Team Neon Rose x

Noté 4 sur 5 étoiles

Cute colourful outfits

Cute colourful outfits, perfect for summer holidays.
I bought a few items, but sadly only the top suited me. But it was great and was just what I needed.
Will re-visit the store!

9 août 2023
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Réponse de Neon Rose Store

Thank you so much for your kind review. We are so delighted you love your Neon Rose pieces, thank you for your custom!

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