NetFlorist Avis 

4 687
•
TrustScore 4 sur 5

4,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Awesome experience from the get go. Easy online purchase, had a variety of gifts i could not make up my mind, but found the perfect gift for my wife for her Birthday. I submitted the order late las... Voir plus

Noté 2 sur 5 étoiles

I was disappointed with how the flowers were arranged when they were delivered to my mom for her birthday. The arrangement did not match the picture displayed online. The roses were still tightly clos... Voir plus

Noté 5 sur 5 étoiles

I had requested the gift to be delivered on Thursday since it's Sheila's day.. The receiver was so happy for the thought, the order came in time and she sent me a message of appreciation.. The order w... Voir plus

Noté 5 sur 5 étoiles

I'm very happy with the package I got , perfect and the price was reasonable. Can't wait to put a smile on someone's face when they get the gift❤️. Thank you NetFlorist for delivering top quality and... Voir plus

À propos de l'entreprise

  1. Boutique de cadeaux

Écrit par l'entreprise

NetFlorist is South Africa's leading online flower and gift delivery site.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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N'a pas répondu aux avis négatifs

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4,0

Tous les avis

(4 687)

1 564 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

They dont listen to a request

They dont listen to a request . They try and deliver past six at night at a work place that closes at 4 pm they charge you same day delivery but it takes 2 days to be delivered . Then they dont give a time when your things are gonna be delivered .
Will not recommend to anyone .

1 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

I'm totally disappointed in the service…

I'm totally disappointed in the service I strictly ask before 15H00 and where did you leave the flowers as you delivered it by 17H50 ten to 6 and the who singed for the flowers.

I am extremely disappointed with the service received. We paid for premium delivery, yet the flowers have still not been delivered, and when we call, we are told that you cannot even provide an estimated delivery time. This raises the obvious question: what is the purpose of offering and charging for a premium delivery option if there is no guaranteed or even estimated delivery time?

To make matters worse, when trying to follow up, I have waited 7+ minutes on hold, only for the call to be repeatedly dropped when I am next in line. To make thins worse I finally get someone on the line then my call is dropped while I'm explaining.😡 This is unacceptable, especially when the order is time-sensitive and we specifically paid extra for premium service.

I expect this matter to be addressed urgently and would also like an explanation regarding the premium delivery charge. Also we got notified that the package was delivered at 17:45???? I have no idea how that is possible as the business premises is closed at that time!!!

1 septembre 2026
Avis spontané
Noté 3 sur 5 étoiles

The flowers were not fresh and started…

The flowers were not fresh and started wilting quite quickly. The ribbon tied around the bouquet was also wet, which made the overall presentation disappointing. I expected better quality and freshness. Would like to share images of the product.

1 septembre 2026
Avis spontané
Noté 4 sur 5 étoiles

The order itself is perfect

The order itself is perfect, I like everything about it, delivery was a bit disappointing this time around I had to enquire the whereabouts of my order. Other than that I love it.

1 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent service and a fantastic experience!

Excellent service and a fantastic experience!

I am extremely impressed with the service I received from NetFlorist. The website is so easy to use, with a huge variety of beautiful options to choose from. When I phoned for assistance, the service was friendly, helpful and professional.

My order was delivered incredibly fast and exactly as expected. It made the whole experience quick, easy and stress-free.

I would definitely recommend NetFlorist to anyone looking for great products, excellent service and fast delivery! 🌸💐

31 août 2026
Avis spontané
Noté 5 sur 5 étoiles

The team at Net florist was absolutely…

The team at Net florist was absolutely brilliant. My wife had passed just 1 month back and I am offshore. Netflorist communicated the whole way during our interaction, they ensured it felt personal and had the utmost respect in regards to the circumstances. I will use them every month for my wife's flowers. Thank you netflorist

1 septembre 2026
Avis spontané
Noté 2 sur 5 étoiles

Net florist delivered the wrong…

Net florist delivered the wrong selection of flowers . Their tracking system needs to be updated because it poses an issue especially if you’re gifting someone . Their website glitches and it makes usability harder than it needs to be.

1 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Special gift delivered on time

It's always quick and easy to purchase on netflorist. Bouquets are always as per pictures. What a special way to make a persons day feel special. So far delivery has always been on time.

1 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Spring Day Surprise!

I ordered 4 lovely gifts for springday. It was delivered the same day to my work colleagues. They were so surprised and loved the flowers. Delivered with care and my anonymity remains in tact. Thank you Netflorist for making Spring day special this year! Could not have done it without Netflorist for sure.

1 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Living in a far flung rural area means…

Living in a far flung rural area means not always being able to let loved ones know how special they are, as well as not being able to plan to get birthday gifts to arrive timeously.
Netflorist takes all that anxiety away, I can select a personalised gift and rest assured that it will be delivered in person, on their special day.
Netflorist keeps me updated on the delivery status and allows me to order my special gift only 24 hours before the event.
It is a true pleasure to deal with Netflorist with their wide range of gifts and flowers. I can count on Netflorist to spread the love. Thank you.

1 septembre 2026
Avis spontané
Noté 4 sur 5 étoiles

Overall good experience

Easy to use website. Plenty of options at different price points. The only draw back was the customer support WhatsApp line. I tried to change the delivery address via that channel but there was a bug with the bot and could not actually get assistance. Nonetheless, everything else went well.

1 septembre 2026
Avis spontané

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