I recently bought a roller fly screen for our large bifold kitchen window and couldn't be happier. The process to order was super easy and it was also easy to install. The main purpose was to keep our... Voir plus
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I bought an aluminium chain insect screen. Can't fault the design or the manufacturing. But I would have been glad if Newblinds had told me how heavy it was (6 kg) and that mounting brackets were hig... Voir plus
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The blind wasn't correctly assembled when it arrived (missing one screw). There were NO instructions. The blind hadn't been paired with the remote control, nor limits set. The wrong adaptor was sent w... Voir plus
Newblinds.co.uk offer a variety of blinds, shutters, roman blinds and, crucially for me, insect screens. I had really struggled to find a decent supplier for insect screens in the UK, and these on... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
The widest range of blinds on the internet! In 1999, NewBlinds.co.uk launched as the UK's first online retailer of window blinds. We are now the most trusted online brand in blinds. At NewBlinds.co.uk, you will find the most comprehensive selection of made-to-measure window blinds and fly screens on the web. From venetian blinds to vertical blinds, to blinds for velux windows and flyscreens. Both manually operated and electrically operated! We have a massive collection of blinds to suit the most discerning taste and requirement. This, combined with the web's most competitive prices, enables us to be sure that you will be able to find the perfect blinds to cater for your taste and budget!
Newblinds.co.uk - Blinds and Fly Screens
Écrit par l'entreprise
- Customer Service
- Our reputation is our most valuable asset. Having been selling online since 1999, much of our business comes from referrals by delighted customers. Many of our small team have been with us for years and take customer service to heart.
Coordonnées de contact
4,2
Bien
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Somfy Blind Charger
The new charger came and now able to charge the Somfy blinds and get them working again.
However the delivery was very slow even allowing for Christmas and New Year and relatively expensive for such a small package
20 janvier 2026
Réponse de Newblinds.co.uk
Thank you for being our customer and leaving us a wonderful 4-star review.
We're glad to hear the new charger has arrived and that your Somfy blinds are now working again. We apologise for the delay in delivery and appreciate your patience, particularly given the time of year.
Your feedback regarding delivery time and cost has been noted.
-Newblinds Team
Overall very satisfied.
These blinds are of good quality and reasonably priced and they look great. I ordered 10 in total. I made a mistake with the original order (I had only ordered 9). Emailed the company and was told that I would have to place a separate order for the other one. Anna advised that she would ensure that the factory knew of is and would hold back the original order so that all the blinds could be delivered together and this is what happened. My other mistake (yes, another one!) was to assume that the glass of each of the conservatory windows was the same depth. The brackets for the top windows were too small therefore did not fit. I contacted them again and Anna arranged (at extra cost) to send out the larger brackets. I could not argue about the extra cost as it was entirely my fault and it wasn't much.
Overall very happy with my interactions the only frustrating bit was not being able to phone the company and actually speak to someone. This said, all my emails were acted upon quickly and efficiently and all issues resolved.
20 janvier 2026
Réponse de Newblinds.co.uk
Thank you so much for your kind words! We're thrilled to hear you had a great experience with us.
We're sorry for the frustration caused by not being able to speak to someone by phone. We understand how important that can be.
That said, we're pleased to hear that your emails were handled quickly and efficiently and that all issues were resolved.
Your support means the world to us, and we can't wait to serve you again.
Réponse de Newblinds.co.uk
Hello - Thank you so much for your wonderful feedback. We’re delighted to hear you’re happy with both the perfect fit shutter and the service. Your recommendation means a great deal to us
Good communication but asking my views…
Good communication but asking my views on samples before I had received them
19 janvier 2026
Réponse de Newblinds.co.uk
Thanks for the review. We hope to serve you again in the future.
Réponse de Newblinds.co.uk
We apologise for the delay and appreciate your patience. Your comments have been noted and will be used to help improve our delivery service going forward.
Réponse de Newblinds.co.uk
Hi Amanda,
Thank you for taking the time out to send your feedback, we really appreciate it and are pleased you are happy with your no drill roller blinds.
Please note that the factory cut off lead times for before Christmas delivery were the 05/12/2025, 5pm, so any orders placed after this date were subject to start production on our return back from the Christmas close down from the 5th January 2026 and put on our standard lead times of 5-7 working days from this date. There was a note online advising all this information prior to ordering.
Nice blind
Nice blind, but you cannot call them for love nor money.
I have 5 more blinds I want to order, but some are complicated and need verbal advice.
1 avril 2025
Réponse de Newblinds.co.uk
Thank you for your feedback, and I’m really sorry you’ve had trouble getting through to us. We never want anyone to feel stuck when they need advice, especially with more complex orders.
If you’d like, you can email us with your details and the best time to call, and we’ll arrange for a member of the team to ring you directly. We’re always happy to talk through the more complicated blinds to make sure everything is exactly right for your space.
We appreciate your patience and would love to help you with your next order.
Fast efficient service
13 janvier 2026
Réponse de Newblinds.co.uk
Hi Peter,
Thank you for your review.
We are happy to hear that you are please with the fast service you received on your Somfy Motor order with us 🙂
New kitchen blinds
New blinds arrived before Christmas as stated on ordering but power supply missing, had a couple of days before Christmas to dispatch but did not send till 6/1/26 then took till 12/1/26 to be delivered, so no working blinds over Christmas and new year.
12 janvier 2026
Réponse de Newblinds.co.uk
We're sorry that although the blinds arrived before Christmas, the missing power supply meant they couldn't be used over the Christmas and New Year period. We also apologise for the delay in dispatch.
We appreciate your patience and have noted your feedback.
Thank you!
The blinds are very good quality
The blinds are very good quality. Customer services are very helpful and from ordering to receiving my blinds was very quick. Altogether I was very pleased and would shop with Newblinds again.
25 décembre 2025
Réponse de Newblinds.co.uk
Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. Your support means the world to us, and we can't wait to serve you again.
Good quality blinds
Good quality blinds. But first one was delivered damaged. Customer services were excellent and arranged a replacement within a few days.
Very accurately measured and made and easy to fit.
4 novembre 2025
Réponse de Newblinds.co.uk
Hi Mr Philip Sketchley,
Many thanks for taking the time to send us a review, we are so glad you are happy with your Roller blind and with the service you have received 🙂
Good quality - great for our bifold doors
Quality is good. Very easy to put up. I was worried there’d be a big bunch of fabric at the top but I was pleasantly surprised at how little space they take when fully up. Definitely keep the room warmer and provide some privacy. wish I’d seen these before! We struggled a bit programming the remote but got there eventually (YouTube helped). Can highly recommend.
26 décembre 2025
Réponse de Newblinds.co.uk
Hi Heidi,
We are happy to hear you are pleased with the quality of your Electric Pleated blinds.
Thank you for taking the time out to send us a review we really appreciate it 🙂
Réponse de Newblinds.co.uk
Hi John,
Thank you for taking the time to send us a review, we really appreciate it. So pleased to hear you are happy with the quality and delivery of your Venetian Blinds. 😊️
Excellent quality
Prompt delivery during the Christmas period. Impressive.
Also.... The quality is amazing, although I would expect that for the price.
Measure correctly folks. Makes sense.
26 décembre 2025
Réponse de Newblinds.co.uk
Thank you for your feedback. We're glad to hear you were impressed with the delivery time over Christmas and quality of the product. Accurate measurements are key, and we appreciate you highlighting that. Thank you!
Réponse de Newblinds.co.uk
Your wonderful review made our day! Thank you for choosing us, and we look forward to continuing to meet our expectations.
Arrived fairly promptly and well…
Arrived fairly promptly and well packed. No instructions enclosed. Slight difficulty with assembly. Very stiff to slide up and down when fitted in place so will just use tilt blades as often as possible. It looks nice though.
16 décembre 2025
Réponse de Newblinds.co.uk
Hello Brian,
I’m very sorry that the instructions were not included in the package with your blind — they should have been, and I apologise for the oversight.
The raise‑and‑lower operation can feel a little tight at first, as the blind is held under tension. This will ease slightly with use. However, if you’d prefer, we can provide guidance on how to release a small amount of tension to make the operation smoother. Please contact us on customer.service@newblinds.co.uk if you’d like those instructions and I’ll send them straight over
Réponse de Newblinds.co.uk
Hello, I am delighted that you are so pleased with your no drill roller fly screen - Thank you for taking the time to review
Good blind at a decent price
So pleased with our blind. After being disappointed with another company, we went back to the drawing board and looked at Newblinds. We were able to find an extra large blind to fit our window which seemed impossible elsewhere. It was a really good price and arrived quickly. It looks fab in our window. My only gripe would be the lack of communication when the blind had been despatched and when we could expect delivery. Unbeknown to us, it had been delivered and left in our garden all weekend, with no notification. Worth it in the end though. Gemma was helpful too.
8 décembre 2025
Avis spontané
Réponse de Newblinds.co.uk
Hi Shauna,
Thank you for taking the time out to send your review. So pleased you are happy with your Venetian blind but really sorry about the courier issue, they should not just leave goods like this and if they do they should leave a card to explain where they have left the goods. We have reported this back to the Area rep for DX.
Great Blinds
Great company to deal with following my query. Fast delivery and the blinds fit perfectly.
28 novembre 2025
Réponse de Newblinds.co.uk
Hi mike - Thank you for taking the time to review, I am so pleased your Venetians fit so well
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