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Noté 1 sur 5 étoiles

Extremely disappointed with the standard of reporting. An article concerning my court case focused on the most damaging aspects while, in my view, omitting important context that would have given read... Voir plus

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Noté 1 sur 5 étoiles

Useless. Explained why a URL should be removed or amended due to personal information being present including an address and they sent me some rubbish response about Act of this and Act of that. Compl... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I live in Newport, South Wales, and I have had the Argus delivered for about 40 years. I often have missed deliveries and when I phone to complain I get an apology and a refund but nothing changes. On... Voir plus

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Noté 1 sur 5 étoiles

Subsidiary company - Telegraph & Argus, Bradford, W. Yorkshire. Downloaded T & A App to investigate an old article they published. Before writing enquiry I had to subscribe to them: £4.99 PER... Voir plus

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À propos de l'entreprise

  1. Éditeur de journaux - Petites annonces

Écrit par l'entreprise

Newsquest Media Group Ltd. is the second largest publisher of regional and local newspapers in the United Kingdom.


Coordonnées de contact

1,5

Mauvais

TrustScore 1.5 sur 5

107 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 57 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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1,5

Tous les avis

(107)

20 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Extremely disappointed with the…

Extremely disappointed with the standard of reporting. An article concerning my court case focused on the most damaging aspects while, in my view, omitting important context that would have given readers a fuller understanding of what happened. I accept that I pleaded guilty; my complaint is about the way the case was presented. I have raised the matter directly with the newspaper and with IPSO. I expected much better from a local newspaper reporting on something that can seriously affect a person’s reputation. I have lost all confidence in the Gazette & Herald’s reporting as a result. I can now see why their readership has plummeted.

23 août 2026
Avis spontané
Logo de Newsquest

Réponse de Newsquest

Good Afternoon,

I would like to take the time to thank you for your valuable feedback regarding the service you experienced with our company.

I am very sorry to learn that your experience with Newsquest was not satisfactory.

I have sent you a request for more information so that I can investigate this for you.

I hope we can offer a resolution shortly.

Kind regards,

Noté 1 sur 5 étoiles

Useless - typical journalism.

Useless. Explained why a URL should be removed or amended due to personal information being present including an address and they sent me some rubbish response about Act of this and Act of that. Completely ignoring my reasons and how it’s affecting my future and privacy. Quite embarrassing that newsquest still don’t use their discretionary policy correctly. Typical journalism - putting their stories and views above protecting basic human dignity.

14 août 2026
Avis spontané
Logo de Newsquest

Réponse de Newsquest

Good Afternoon,

I would like to take the time to thank you for your valuable feedback regarding the service you experienced with our company.

I am very sorry to learn that your experience with Newsquest was not satisfactory.

I have sent a request over to you for some more information. I can then contact our editorial team and see if anything can be done to assist with your query.

Kind regards,

Victoria

Noté 1 sur 5 étoiles

Non- deliveries

I live in Newport, South Wales, and I have had the Argus delivered for about 40 years. I often have missed deliveries and when I phone to complain I get an apology and a refund but nothing changes. On 30th June I made an official complaint and I was contacted by someone from the Customer Care Team, who said she would speak with distribution people. I had three missed deliveries in July and emailed Customer Care Team again on 3rd August. Same response. Missed deliveries on 7th and 8th August. I stick with them because I believe that it's important that Newport has a local newspaper but I am getting to the end of my tether. BTW I live on a main road.

8 août 2026
Avis spontané
Logo de Newsquest

Réponse de Newsquest

Good Afternoon,

I would like to take the time to thank you for your valuable feedback regarding the service you experienced with our company.

I am very sorry to learn that your experience with Newsquest was not satisfactory.

I have sent you a request for more information so that we can look into your complaint and try to resolve this for you.

I hope we can rectify this as soon as possible for you.

Kind regards,

Victoria

Noté 1 sur 5 étoiles

AND THE AWARD FOR THE MOST NEWS COVERED…

AND THE AWARD FOR THE MOST NEWS COVERED IN UNRELATED SHITE ADVERTS GOES TO !!
THE TELEGRAPH AND ARGUS BRADFORD ??
TOTALLY POINTLESS TRYING TO KEEP UP WITH LOCAL NEWS !!
WHY NOT JUST PUT ADVERTS ON WITH NEWS OVER THEM ?
WOULD MAKE BETTER READING THAT WAY ???????

3 août 2026
Avis spontané
Logo de Newsquest

Réponse de Newsquest

Good Morning,

I would like to take the time to thank you for your valuable feedback regarding the service you experienced with our company.

I am very sorry to learn that your experience with Newsquest was not satisfactory.

Your feedback has been passed over to the development team, along with the previous comments made.

Kind regards,

Victoria

Noté 1 sur 5 étoiles

Watch out for auto renewal - they are out to trick you

Newspaper subscription to Swindon Advertiser auto renewed with no advance warning, with the email on renewal date notifying payment to be taken via direct debit only 3 days later. I missed this as I was on holiday - but I expected to get 10 days notice of changes under the direct debit guarantee anyway. But no, they hide behind details provided a year ago, and a renewal date that you can't see on the app, you have to login specifically on the website. Very shoddy practice, this is designed to trick customers, not provide them with reasonable notice. Very poor customer service, very unhelpful. You might have tricked me this year, but I won't be subscribing ever again.

6 juillet 2026
Avis spontané
Logo de Newsquest

Réponse de Newsquest

Good Afternoon,

I would like to take the time to thank you for your valuable feedback regarding the service you experienced with our company.

I am very sorry to learn that your experience with Newsquest was not satisfactory.

We would like the opportunity to rectify this for you so please can you contact us at deliveries.admin@newsquest.co.uk with your account information at your earliest convenience?

Kind regards,

Victoria

Noté 1 sur 5 étoiles

St Helen’s star is an awful biased…

St Helen’s star is an awful biased little rag that has allowed reform councillors to abuse the comment section and spread their vile propaganda. They also want to charge people to read local content that is either freely available in better newspapers, or should be free anyway for community interest such as missing persons or obituaries. Revolting. No wonder no one wants to pay for advertising in there anymore.

5 juillet 2026
Avis spontané
Logo de Newsquest

Réponse de Newsquest

Good Afternoon,

I would like to take the time to thank you for your valuable feedback regarding your thoughts on the St Helens Star newspaper.

I am very sorry to learn that your are unhappy with the contents that we publish in this weekly title.

Sadly, as Print newspapers are in decline, we do have to charge a cover price for the title to ensure the local news is still reported by our News Desk. This does have a cost and we regularly review our pricing to ensure it is reasonable and affordable.

I have passed your comments over to our Editorial team for them to consider with the hopes that there can be some changes made going forward.

Once again, Thank you for your feedback.

Kind regards,

Noté 1 sur 5 étoiles

Make sure your enquiry will generate more result

Subsidiary company - Telegraph & Argus, Bradford, W. Yorkshire.
Downloaded T & A App to investigate an old article they published.
Before writing enquiry I had to subscribe to them: £4.99 PER MONTH (for one enquiry??).
Wrote the enquiry and immediate response was ‘No results’. Just seemed a hasty reply expecting more questions being asked. I felt cheated.
£4.99 has been debited from my bank account but I have stopped further payments.
For future enquirers BEWARE!

2 juillet 2026
Avis spontané
Logo de Newsquest

Réponse de Newsquest

Good Afternoon John,

I would like to take the time to thank you for your valuable feedback regarding the service you experienced with our company.

I am very sorry to learn that your experience with Newsquest was not satisfactory.

We would like the opportunity to rectify this for you so please can you contact us at deliveries.admin@newsquest.co.uk with your account information and details of the article you wished to view at your earliest convenience?

Kind regards,

Victoria

Noté 1 sur 5 étoiles

They put up the wrong advert up and…

They put up the wrong advert up and still want to charge me for it this company is useless. Thomas butler is supposed to be there manager and hasn’t sorted anything out. I’m now going to the head office hopefully they will refund me.

12 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Requiring shorthand in 2026? Really?

Demanding 100wpm on your job vacancies when transcription software exists is a ridiculous policy that risks excluding journalists who are otherwise a natural fit. It's 2026, stop living in the past and clinging onto tradition just for the sake of it.

6 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Appalling company to do business with

Appalling company to do business with - they ran advertisements in their magazines after my request to stop and then threatened me with legal action because of unpaid invoices! Invoices for advertisements I didn’t want to place. Nasty, unpleasant, unprofessional people to deal with and I would suggest it’s best to avoid at all costs.

16 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Joined them by email for Glasgow…

Joined them by email for Glasgow Evening Times news.Ad city.But pushes content by email that you can't even read unless you pay.No other news company does this.So unsubscribed from all news.Greed ain't good.re reply no you push news too phone but cant view it as have too pay so stop pushing paid content and you will get less 1 star reviews ads are not a problem. Pushing content that cant be read is pathetic and not used by any other uk news site.the end

2 janvier 2026
Avis spontané
Logo de Newsquest

Réponse de Newsquest

Dear David,

Thanks for your feedback it sounds like you are referring to creating an account and signing up for a free newsletter - which is something that we offer to non subscribers to enjoy.
To access unlimited articles from your chosen title that is advert light you would need to subscribe.
Why not check out our websites for some fantastic, cost effective offers - currently available a £3.00 for 3 months subscription that renews at £4.99 monthly at the end of the trial period. Equating to around 35p per day.
Subscribers, along with advertising, home delivery and retail sales allow us to continue to fund trusted local journalism to our much loved titles in these current economically tough times.

With all best wishes,
Sarah

Noté 1 sur 5 étoiles

SCAM! AVOID!

The recruitment company Jobs24, which is owned by Newsquest managed to nefariously get my details and proceeded to spam me. Very concerning for a media group and raises questions as to how they get their information. I will give them credit that they somehow manage to reply to all these negative comments, so the PR part of the business is working well!
EDIT: The response shows them trying to blame a different part of the business. But they confirm it is all the same business.

1 octobre 2025
Avis spontané
Logo de Newsquest

Réponse de Newsquest

Dear Alistair Wilson,
Thanks for getting in touch, however unfortunately we cannot assist with this enquiry as it relates to a different part of the Newsquest business - the contact details are:

servicedesk@s1jobs.com

Kind regards

Newspaper Sales Team

Noté 1 sur 5 étoiles

I Pay A Direct Debit For My Basingstoke…

I Pay A Direct Debit For My Basingstoke Gazzette Newspaper To Be Delivered To My Home Address Every Thursday(Because I Cannot Get Out To Buy A Copy) For The Past 3/4 Weeks, Ive Not Had My Paper Delivered, After Many Emails And Phone Calls, And Being Promised IWould Recieve My Paper This Has Not Happened, Disgusting Very Poor, Management Need A Good Shake Up, I Have now Ended My Direct Debit, Because Of Very Poor Service.

25 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

I have always believed in the…

I have always believed in the importance of raising awareness about issues that matter. There is a page dedicated to exposing problems (Exposed - Cheats and Abusers”), it was never about making profit — it was about informing people, sharing truth, and provoking thought. That’s why I was completely taken aback when Newsquest targeted the page with a copyright claim, despite the fact that they do not own the pictures the police do.

Here is what I found unfair and deeply frustrating:
• The images in question were obtained from official police sources/public domain, not from Newsquest.
• Yet Newsquest issued a copyright takedown demand, effectively trying to shut down an awareness page.
• Their claim seems to be less about copyright and more about suppressing an awareness platform.
• There was no offer to discuss or clarify; it appeared procedural and heavy-handed.

If this is how a major media group treats free expression, awareness efforts, and public interest content, then something is very wrong. Newsquest should be encouraging accountability and transparency — not using legal threats to stifle voices that are simply pointing out real issues.

I hope Newsquest reviews its practices. I hope they consider: who really owns the content; why awareness pages exist; and whether suppressing them serves the public good. Because this feels less like copyright protection and more like censorship.

Hopefully they will reply to numerous emails sent also.

13 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

SHUT THEM DOWN CHEATS LIARS ABUSERS PAGE ON FACEBOOK AND TICKTOK

Keep up good work on getting them shut down for good

the Exposed cheats liars abusers pages on
Facebook

they even have pages saying subscribe when there saying they don't get paid even have ticktock pages explicitly everyone which poeple know you get paid using others poeple and victims to make them good

1 mai 2025
Avis spontané

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