Nexari Group ltd. Avis 5

Réponse de Nexari Group ltd.

11 mai 2026

Dear Cindy,

Thank you for sharing your perspective. We have reviewed your claims against our complete chat history. The factual inaccuracies in your statement must be corrected.

1. Website Delivery – Documented Fact
Your claim: No websites were ever delivered.

Fact: One website (purapedicure.be) was fully developed, published, and operational. On September 6, 2025, we confirmed indexing was 100% complete. The site generated real business. On October 8, 2025, you confirmed receipt of a paying client via that website. You also acknowledged a second client booking on November 21, 2025.

A service cannot be claimed as "never delivered" when you acknowledged receiving paying clients through that service.

2. Total Amount Paid
Your claim: "5K in opgelicht"

Fact: Your payments totaled significantly less than 5,000 euro, spread over 24 months of active services including hosting, maintenance, and legal compliance work. The one-time payment you reference was for a separate project. The majority of your payments were for services actually received.

3. The Second Website – Project Status
Your claim: The second website was never delivered.

Fact: The second project required complex legal compliance — financial regulations, GDPR, international payment systems, and safety standards. You acknowledged this complexity. You ultimately demanded a refund of your payment for this project, which constitutes cancellation. A project cancelled by the client cannot simultaneously be claimed as undelivered.

4. Architecture/Licensing – UK Law
Your claim: The company operates without a valid license for architecture.

Fact: Under UK law (Architects Act 1997, Section 20), only the protected title "Architect" is legally regulated. Nexari Group Ltd has never claimed this title. Operating a business that provides architectural services — without using the protected title — is fully legal under UK law.

The Architects Registration Board explicitly confirms a "pragmatic approach" to terms like "systems architect." Nexari Group Ltd has never been investigated or penalized by the ARB. Your claim of illegal practice is legally incorrect.

Nexari Group Ltd is a properly registered UK company, fully compliant with the Companies Act 2006. OmniRizon is an internally used product, not a registered company.

5. Defamation Notice
Your public statements — including the phrase "Pure oplichting" — are factually false. Under the Defamation Act 2013, false statements that cause serious harm to reputation may give rise to legal liability. We have provided documented evidence above. We reserve all legal rights and remedies.

6. Final Communication
This response constitutes our final statement on this matter. We will not engage in further public or private correspondence regarding these claims.

References:
Website completion and indexing: September 6, 2025 (chat log)
Client booking acknowledgment: October 8, 2025 (chat log)
Second client confirmation: November 21, 2025 (chat log)
Refund demand / cancellation: April 6, 2026 (chat log)
Architects Act 1997, Section 20 (UK legislation)
Companies Act 2006 (UK legislation)
Defamation Act 2013 (UK legislation)

Nexari PR and Legal Team

Réponse de Nexari Group ltd.

12 mai 2026

Dear Reviewer,

This individual has never been a client, user, or customer of Nexari Group Ltd. She has no direct business relationship with our company.

Internal reference: Our complete client records contain no contract, no signed agreement, no invoice, no payment transaction, no support ticket, no email correspondence, and no phone record under this individual's name. She has never been registered in our CRM system.

This review is based entirely on hearsay from a third party. Under platform guidelines, reviews require a genuine, firsthand experience with the business. This review does not meet that standard.

We invite prospective customers to consider reviews from actual clients with direct, verifiable experience.

This response constitutes our final statement regarding this review. We will not engage in further correspondence.

References: Client record search (zero results). CRM registration (none). Invoice history (none). Payment records (none). Support ticket history (none).

Nexari PR and Legal Team

Réponse de Nexari Group ltd.

12 mai 2026

Dear Reviewer,

This review contains factual inaccuracies that we must correct. We have reviewed our complete communication history.

Qualifications and Legal Compliance

Claim: "Hij heeft niet eens architectuur gedaan"

Fact: Nexari Group Ltd and its personnel possess the necessary qualifications and legal standing to provide the services offered. Under UK law (Architects Act 1997, Section 20), only the protected title "Architect" is legally regulated. Nexari Group Ltd has never claimed this title. Operating a business that provides architectural services without using the protected title is fully legal under UK law.

The Architects Registration Board has never investigated or penalized Nexari Group Ltd. We are fully qualified and legally compliant to perform the services we offer. This claim is false.

Website Delivery – Documented Fact

Claim: "Na 2 jaar gewoon niks"

Fact: One website was fully developed, published, and operational.

Internal references with timestamps from our communication records:

September 6, 2025: Site confirmed 100 percent indexed by Google

October 8, 2025: Direct confirmation from the primary complainant of a paying client received via that website

November 21, 2025: Second client booking confirmed

The reviewer was directly involved in these communications. She cannot claim nothing was delivered when client bookings were confirmed in her presence.

Payments – Factual Clarification

Claim: "Laat mensen betalen ... niks"

Fact: Payments over 24 months covered active hosting, maintenance, legal compliance, and ongoing development. The one-time payment referenced was for a separate project that was cancelled by the clients, not undelivered by Nexari.

As documented in our communication records (July 3, 2025), the reviewer explicitly confirmed continuation of the project after discussions about delays and communication issues. The project continued with mutual agreement.

Communication and Delays

The reviewer had direct access to ask for clarification at any time. Our communication log shows multiple offers to provide step-by-step assistance, willingness to adapt to the reviewer's preferred communication style, and clear documentation of required information acknowledged by the reviewer.

Delays were mutually understood and documented. The claim of unilateral failure is contradicted by the communication record.

Final Statement

This response constitutes our final statement regarding this review. We refer readers to our detailed response addressing all material claims with complete timestamped evidence.

We will not engage in further public or private correspondence on this matter.

Internal references: Chat log July 2-10, 2025 (direct communication with reviewer, project continuation confirmed). Client records, invoices, and payment history (services rendered). Website deployment records (September to November 2025, active and generating clients). Verified qualifications and legal compliance status on file.

External references: Chat logs dated September 6, 2025; October 8, 2025; November 21, 2025. Architects Act 1997, Section 20.

Nexari PR and Legal Team

Réponse de Nexari Group ltd.

12 mai 2026

Dear Client,

Thank you for your kind and detailed review. We are truly grateful for your trust and partnership.

Your words mean a great deal to us, especially coming from a valued client based in Washington D.C. It has been a pleasure working with you and getting to know your business on a deeper level.

At Nexari Group, we believe that understanding our clients' unique needs is the foundation of every successful project. Your experience confirms that our commitment to attentiveness, responsiveness, and delivering results quickly is being recognized by the clients who work with us directly.

We are proud to serve clients internationally, from Washington D.C. to other markets, and we appreciate you taking the time to share your genuine, firsthand experience.

Thank you again for your 100 percent recommendation. We look forward to continuing our successful partnership and supporting your business growth in the years ahead.

Nexari PR and Legal Team