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Lisez les avis des autres

Noté 2 sur 5 étoiles

'Next Day' Camera suggests you'll get a fast service. It took ages for my lens to arrive, not helped by the fact they used a cheapo courier who didn't deliver on weekends. The lens I bought was fin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

NextDayCamera gave me a great service. The lens I bought from them was in original packaging and then boxed very well to be transported. I phoned NextDayCamera to make sure they had the lens and th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent communication, I told them what i required, they informed me what to order. The despatch and delivery were very quick. The camera and lens were well packed. An all-round pleasurable buying e... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Exactly as described. Great price, delivery the next day service that is exactly as name describes. Thank you

L'entreprise a répondu

À propos de l'entreprise


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4,1

Bien

TrustScore 4 sur 5

414 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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4,1

Tous les avis

(414)

28 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great service

First class service received next day even though it was Saturday would recommend next-day cameras

6 juillet 2024
Avis spontané
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Réponse de NextDayCamera

Thank you for your review

Noté 5 sur 5 étoiles

Quick and good service

Well described and clear photo, item was dispatched quickly and arrived quickly. Would use again.
Thanks

5 juillet 2024
Avis spontané
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Réponse de NextDayCamera

Thank you for your review

Noté 5 sur 5 étoiles

great service

have used them before and the service is 1st class
the camera arrived the next day, the clue is in the name, would recommend
also very good on price

12 juin 2024
Avis spontané
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Réponse de NextDayCamera

Thank you for your purchase from NextDayCamera, brand new photography equipment supplies. Glad you enjoyed our customer service and fast delivery as well as great prices. Thank you for your custom.

Noté 5 sur 5 étoiles

Exceptional service and a good price on…

Exceptional service and a good price on my camera I ordered. So good I shall definitely recommend them

21 juin 2024
Avis spontané
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Réponse de NextDayCamera

Thank you for your purchase from NextDayCamera, brand new photography equipment supplies. Glad you enjoyed our customer service as well as great prices. Thank you for your custom.

Noté 5 sur 5 étoiles

Always excellent service

I have used Next Day Camera a number of times most recently for a Nikon DSLR. Next day was, as usual, just that and I was delighted with the camera. Good customer care also - kept informed at each stage of ordering, dispatch and delivery.

18 juin 2024
Avis spontané
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Réponse de NextDayCamera

Thank you for your repeat purchase from NextDayCamera, brand new photography equipment supplies. Glad you enjoyed our customer service and fast delivery. Thank you for your custom.

Noté 5 sur 5 étoiles

Excellent

The camera company delivered exactly as said - next day, in perfect order, and good price Thanks

18 juin 2024
Avis spontané
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Réponse de NextDayCamera

Thank you for your purchase from NextDayCamera, brand new photography equipment supplies. Glad you enjoyed our customer service and fast delivery as well as great prices. Thank you for your custom.

Noté 5 sur 5 étoiles

Great all round service

Super speedy delivery, well packaged, great price. We love the camera too.

13 juin 2024
Avis spontané
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Réponse de NextDayCamera

Thank you for your purchase from NextDayCamera, brand new photography equipment supplies. Hope you enjoy using your camera. Glad you enjoyed our customer service and fast delivery as well as great prices. Thank you for your custom.

Noté 5 sur 5 étoiles

Many thanks for the beautiful lens

Many thanks for the beautiful lens, delivered as advertised the next day.

Well pleased, thank you.

19 juin 2024
Avis spontané
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Réponse de NextDayCamera

Thank you for your purchase from NextDayCamera, brand new photography equipment supplies. Hope you enjoy using your new lens. Glad you enjoyed our fast delivery service. Thank you for your custom.

Noté 5 sur 5 étoiles

Perfect service from Next Day Camera

Perfect service from Next Day Camera.
I had a few concerns due to some reviews but emailed prior to purchase to confirm I would get my new lens the next day. I got a quick and positive response and 24 hours later I have it. Excellent

18 juin 2024
Avis spontané
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Réponse de NextDayCamera

Thank you for your purchase from NextDayCamera, brand new photography equipment supplies. Glad you enjoyed our customer service and will pass your great feedback onto our customer services team. Thank you for your custom.

Noté 1 sur 5 étoiles

False advertising

False advertising, claims to have items in stock(lie), 24 hour delivery stretches in to 10 day ETA, no help with regards to refund. Avoid like the plague. Nextdaycamera???? More like next day scammer

6 juin 2024
Avis spontané
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Réponse de NextDayCamera

We apologise for the delay was never our intent to disappoint, we have reached out to our DPD account manager to get the collections up to date to this will not happen in the future.

Noté 5 sur 5 étoiles

Great prices and next day delivery for the third time.

This is the third camera we have bought over a few years from NEXTDAY. Great price plus we get a VAT receipt, which is important to us. Each time we've ordered it has arrived the next day. We will be using them again.

21 mai 2024
Avis spontané
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Réponse de NextDayCamera

Thank you for your repeat purchase from NextDayCamera, brand new photography equipment supplies. Glad you enjoyed our customer service with VAT invoice and fast delivery. Thank you for your custom.

Noté 5 sur 5 étoiles

Excellent service

Excellent service - mirrorless camera, lens and adapter purchased; great communication with immediate confirmation; arrived well packaged two days later - no complaints at all

10 mai 2024
Avis spontané
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Réponse de NextDayCamera

Thank you for your purchase with us and your positive comments. We will pass this on to our team. Kind regards Emma

Noté 1 sur 5 étoiles

Next day camera is a misleading name…

Next day camera is a misleading name for the company. I used them previously and got my camera the next day so when my lens broke before i went on a photography trip to Mull in Scotland I had no hesitation in using them again. Sadly they did not deliver and it took 3 weeks to recieve my lens thus ruining my holiday. The items i had purchased were advertised as in stock but later emails revealed that they were not. I suggest that the company do not sell items that are not immediately available or state that this is the case. The phone helpline is a joke. It always goes to answer phone and then a message stating that they will reply within 24 hours. I left a message 4 times and recieved no response. In short they are reasonably priced and do deliver but not always in the timescale promised. I would also say that Phil always responded quickly to emails sent.

15 mai 2024
Avis spontané
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Réponse de NextDayCamera

Thank you, for taking the time to leave us feedback, sorry to hear you were not satisfied with the delivery on this occasion

Noté 5 sur 5 étoiles

First time user of this company and…

First time user of this company and can't fault their service. The price of the camera I purchased was way cheaper than almost all other companies. True to claim, it was delivered next day, with excellent communication from both NDC and delivery company (DPD).

29 avril 2024
Avis spontané
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Réponse de NextDayCamera

Thank you for your purchase with us, we keep our prices competitive for all customers. We appreciate your positive feedback. Regards Emma

Noté 1 sur 5 étoiles

Poor service and still no refund

I ordered a camera on 15 March and paid £438. I got an automated confirmation email, with an Order number, but no way to track it. As i needed the camera for an event on 21 March, I emailed on 18 March to ask if it had been shipped. I got a reply on 19 March saying there was a delay, but they expected a delivery to me by the Friday (22 March). I told them this was too late and I would have to go to a camera shop and buy one (at higher cost). I emailed on 20 March to formally cancel the order and request a refund. They replied on 21 March saying it would be with me on 26 March eg after my event. I emailed again on 22 March to repeat my request to cancel the order, and did go to a shop to buy one. I chased again on 13 April as i have not had my refund. They then delivered the camera on 16 April. So despite cancelling because they could not deliver, they deliver nearly 3 weeks later. I am still chasing my refund and unless this is sorted promptly I will start legal action. This is such poor customer service that I feel the need to share the facts on Trust Pilot.

15 mars 2024
Avis spontané
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Réponse de NextDayCamera

We’re sorry that this order did not reach the conclusion either we or the customer would have wanted.

We would, however, like to clarify that our team was actively communicating regarding the order and providing updated delivery information while attempts were being made to progress the shipment.

The customer subsequently requested cancellation when the revised delivery timescale no longer met their requirements. Unfortunately, the cancellation, shipment and subsequent delivery crossed over, resulting in the camera ultimately being delivered despite the earlier request to cancel.

Where goods have already progressed through the fulfilment and courier process, a cancellation and refund can become more complicated, as we must ensure the goods are safely returned before the transaction can be fully concluded.

We completely appreciate the frustration this caused and acknowledge that the communication surrounding the cancellation and refund should have been clearer.

This review relates to an order from 2024, but we take historic feedback seriously and have continued to improve our order management and customer communication processes since then.

Kind regards,
Emma
NextDayCamera Customer Service

Noté 1 sur 5 étoiles

ordered camera

ordered camera. printed copy of payment where says next day delivery guaranteed. no camera second day i enquired what was happening. they said be there Saturday and i said if not here then to cancel. box arrived with parcel of a4 paper. my god thought it was a mistake. got in touch and called me a fraudster. in fact they had the audacity to say they had had enough of dialogue with me. contacted credit card and got money back. Now they making threats. Im a disabled pensioner and threats not work and they need to be shut down for good. reported matter to police and crime number issued. now bought from somewhere else

8 avril 2024
Avis spontané
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Réponse de NextDayCamera

We are sorry that this order resulted in such a serious dispute, but we strongly reject any suggestion that NextDayCamera was operating fraudulently.

The review confirms that communication took place regarding the order and delivery, and that the customer subsequently raised the transaction with their card provider. Where an order, delivery or payment becomes disputed, we are required to follow the appropriate courier and payment-provider procedures while the circumstances are investigated.

We also take allegations concerning the conduct of our staff extremely seriously. As this review relates to an order from 2024, we do not believe it would be appropriate to speculate publicly about disputed conversations or allegations without the complete historical records available.

We regret that the transaction deteriorated to this point and resulted in such a negative experience.

Kind regards,
Emma
NextDayCamera Customer Service

Noté 5 sur 5 étoiles

Very happy and great price

We bought a lens from here for about £1400 which was a lot cheaper than other websites. It arrived after about 5 days and it's been perfect. (It could have arrived quicker but they wanted to deliver on a Saturday and we are a business, so I delayed the delivery until after the weekend). Brand new. No complaints. Perfectly happy customer.

4 avril 2024
Avis spontané
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Réponse de NextDayCamera

Thank you for your purchase from NextDayCamera, supplier of professional photography equipment. Glad you enjoyed our very competitive price. I will pass your positive comments across to our Customer Service team. They work very hard and will really appreciate your feedback. Thank you for your custom.

Noté 1 sur 5 étoiles

Camera not arrived

Ordered the 28th March and now its the 11th April with no camera. Not next day as stated. Avoid unless you want to wait with false promises

28 mars 2024
Avis spontané
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Réponse de NextDayCamera

We apologize for the late delivery which was completed on the 12th

Noté 5 sur 5 étoiles

I was rather dubious at first about…

I was rather dubious at first about using Nextdaycamera shop, however as the lens I wanted was £200 cheaper than Wex, Park Cameras etc I thought I would give them a try, paying by credit card I thought would be the safest option, ordered an Olympus lens on the Sunday evening received confirmation by e mail that order had been processed and despatched on the Monday morning Lens arrived 11.15am Tuesday morning, what a service, well packaged with English maunual included, cant fault the service will use them again shortly for a new camera, I know its a grey import but the money you save is worth the risk.

10 avril 2024
Avis spontané
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Réponse de NextDayCamera

Thank you for your purchase, glad you enjoyed our customer service and we will pass your comments onto our team. Thank you for your custom

Noté 1 sur 5 étoiles

no tracking number no camera no…

no tracking number no camera no replaied on my email paypal need to step in to resolve my case still waiting for my 1100 pounds very disspointed

1 avril 2024
Avis spontané
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Réponse de NextDayCamera

We apologize for the late delivery which was completed on the 11th

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