nextt.com.au Avis 

236
TrustScore 2.5 sur 5

2,7

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Lisez les avis des autres

Noté 1 sur 5 étoiles

The management of this company is appalling. They are clearly in financial difficulty as they are unable to pay the rent on a property they lease to house some of their clients. The managing di... Voir plus

Noté 2 sur 5 étoiles

It doesn’t matter who Nextt hires there is something wrong and can never seem to fix the poor management and lack of communication with both staff and clients.Scheduling: Issues with inconsistent rost... Voir plus

Noté 2 sur 5 étoiles

Based on the last 6 months, and I have been with Nextt for almost 8 years now, their services toward long-standing clients is garbage. Not only do support workers show up late or not at all, some are... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have worked with Casey at Nexxt Suppirtung my sister for nearly 2 yrs , all of her support workers are kind ,Courteous, Caring group of ladies who are all very skilled at what they do everyday, .... Voir plus

À propos de l'entreprise

  1. Organisme de soutien et de services aux personnes handicapées
  2. Agence de services d'aide à domicile
  3. Service de santé mentale

À propos de nextt.com.au

Écrit par l'entreprise

Since 2005, Nextt has been a trusted provider of disability and mental health support services, working alongside individuals to help them achieve their goals. Our dedicated team of over 1,300 employees serves more than 700 clients across Australia.

Nextt is known for its experience supporting people with complex behaviours, communication differences, and high physical support requirements. We're registered to provide services under government funding bodies like NDIS, icare, LSA, TAC, and NISSQ.

We're in NSW - Sydney, Terrigal to Newcastle, Forster to Coffs Harbour to Grafton. In Qld including Brisbane and Toowoomba. In Adelaide. And across Victoria in Melbourne, Ballarat and Geelong.

Visit Nextt


Coordonnées de contact

2,7

Bas

TrustScore 2.5 sur 5

236 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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2,7

Tous les avis

(236)

4 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Person centred and inclusive

I recently had a virtual meeting with the team at Nextt and from the very first minute I felt like I was not only listened to but my opinions were heard and respected and I was treated with respect as an individual.

23 septembre 2022
Noté 5 sur 5 étoiles

Nextt Brisbane

Nextt Brisbane group is conformed of incredible team members who are always willing to help and support you. Always available to also help all the clients and staff. I highly recommend the company to everybody who needs support and assistance in home care and community access.

18 septembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Great quality of support team.

I recently completed some mealtime training with Elizabeth and I found the team were engaged and eager to apply the skills to the care of their participant. They assisted with personalising the mealtime plan for the participant, and ensuring that the recommendations were able to be effectively transitioned into the real-life environment that they support the participant in.
It's great to see workers who know their participant well and give a damn about providing the best service possible.

14 septembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Thank you Elizabeth Baker and Team.

I want to take the time to acknowledge Elizabeth Baker and her Team for the support they have provided with our participant over the past year.
Elizabeth has demonstrated a holistic, kind and caring approach to the supporting our participant and her transition to her new SIL.
It has been an absolute pleasure to work long Elizabeth and her Team.

I further want to acknowledge Support Worker Mim. Mim and our participant have formed a beautiful relationship that has been essential to our participants transition to SIL. Mim's commitment and dedication is absolutely wonderful to see.

12 septembre 2022
Avis spontané
Noté 5 sur 5 étoiles

MADE TO FEEL COMFORTABLE

Taylor and her team always do their best to understand and meet your needs. I have very specific needs and I'm always made to feel at ease when booking transport. I really appreciate that someone contacts me after a new service to see how it went.
Thanks heaps

4 septembre 2022
Noté 5 sur 5 étoiles

Amazing organisation that's able to…

Amazing organisation that's able to adapt the clients specific needs. Well supported staff with a cooperate structure that willing to go the extra mile so the client has the best possible outcomes regardless of their personal situation

31 août 2022
Avis spontané
Noté 5 sur 5 étoiles

The NEXTT support is a whole new level of awesome

The NEXTT team made my transition from aged care to my own home so smooth that it was almost hard to believe such a big change had happened. The support I have received from Litza, Raj and the entire team has made a immense difference in my life that its had to imagine that life even existed before NEXTT. The support I'm receiving is second to none. The genuine care and effort that is put into making our lives not just safe and also ensuring we feel supported but to making our lives genuinely fun and exciting is incredible. There is never a dull day and I wouldn't want it any other way anymore. I could not recommend the support staff from NEXTT any more highly.

19 août 2022
Noté 5 sur 5 étoiles

Nextt is an amaising SILS service

Nextt is an amaising SILS service, efficient, honest, reliable and have great staff that support our Son. They go that extra mile in their caring role.

Next aren't afraid to admit issues and fix them/very mature attitude I've not seen in SILs Providers before/as I said honest.

I highly recomend Nextt.

15 août 2022
Noté 5 sur 5 étoiles

Highly recommend Nextt…

I could not recommend Nextt any more highly, especially Litza and Raj since moving to Bowden. They have made the transition from the family home remarkably easy, pain free and accommodated my complex needs in a professional and caring manner.

14 août 2022
Avis spontané
Noté 1 sur 5 étoiles

Trust me that 1 star they don't even…

Trust me that 1 star they don't even deserve it they treat thier staff so bad specially in the Brisbane office. If you look on seek and indeed they advertise weekly for staff because treat them like crap worst organisations I have ever worked for. And the ladies in the Brisbane office are bullies have no respect for thier staff disgusting organisation.

In response to your reply thank you but no thanks I have no interest in discussing anything with anyone. And Brendan whomever he is is probably well aware of thier staff retention as a area manager he would know what's going on
I mean how can he not see that they are running advertisements daily for new staff where are the ones they just hired in the last week. That was my experience and many others that I worked with that left had if not the same a similar experience.
Just an FYI without your support workers your organisation is nothing stop the bullying and treat your staff better. I would name drop but.... they know who they are as they can see who has given the review..

25 juillet 2022
Avis spontané
Logo de nextt.com.au

Réponse de nextt.com.au

We are sorry about your recent experience with Nextt. Our goal is to provide the best possible experience for our clients and our staff, and we would welcome the opportunity to discuss the matter with you further. We invite you to call our local office to discuss with our Regional Service Delivery Manager Brendan.

Noté 4 sur 5 étoiles

Care is a feeling

Stars? Our experience with Nextt has been very positive. I believe there are two main reasons for this: 1) company culture/ethos; 2) quality of individual staff.
Nextt seems genuinely motivated to provide good quality service to clients. That can change though, as staff change. Companies can 'go off' like bad food. They are ultimately for profit.
Recruitment, retention & further development of high quality staff is therefore essential. I hope Nextt continues to value them above all else. The company does not exist independently of them. They are the company. Even senior managers merely occupy positions.
We sincerely thank Nextt - specifically Mel Shubin & Joya Taher - for a great combination of business efficiency with personalised service.
Please keep it up.

10 juin 2022
Noté 3 sur 5 étoiles

When a worker comes to my house

When a worker comes to my house, they are usually very prompt, which is very good. I seem to have a different person each time though, which means I often have to train the person as to what I need every time. If it is the same person each time then a good working relationship can be built.

I also have many workers that complain to me that they don't normally do this sort of support work (house cleaning and food preparation). The sort of work I need them to do seems to be beneath them and they are unprepared to do any physical labour. Yet this is the minimum of what I need.

9 avril 2022
Noté 5 sur 5 étoiles

We have a great carer

We cannot speak more highly of my son's fortnightly carer, Daniel. He has been with us for almost 13 years, and my son and he have a wonderful bond.

9 avril 2022
Logo de nextt.com.au

Réponse de nextt.com.au

Thank you for the wonderful feedback about Daniel.

Noté 4 sur 5 étoiles

The service I have received is Excellent

The service I have received is good in regards to the ongoing support by my individual worker who has interacted and guided me through my limitations and challenges in daily life and has experienced with me my anxieties and mood swings during our sessions.

29 janvier 2022

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