I was trying to sort out a withdrawal when customer service started asking for the exact same documents all over again for the third time. It's proper frustrating being messed around like that when yo... Voir plus
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Intenté entrar esta mañana y de repente me bloqueó la cuenta diciendo que los datos eran incorrectos. Contacté al soporte y me dijeron que no encontraban ninguna cuenta con mi correo, lo cual es una l... Voir plus
This is the first time I’ve ordered and wasn’t disappointed. I ordered late Friday evening and it arrived morning morning! The jumper I ordered is such good quality and is exactly what you see on the... Voir plus
The cashback offer said ten percent back on losses. I lost 200 and got 15 credited instead of 20. When I asked support they sent a generic message that didnt address my question at all.
À propos de l'entreprise
Écrit par l'entreprise
Royalen - 200% jusqu’à €2,000 + 200 TG
Coordonnées de contact
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Intenté entrar esta mañana y de repente…
Intenté entrar esta mañana y de repente me bloqueó la cuenta diciendo que los datos eran incorrectos. Contacté al soporte y me dijeron que no encontraban ninguna cuenta con mi correo, lo cual es una locura porque llevo semanas jugando ahí. Me siento realmente estafada y bastante cabreada.
I was trying to sort out a withdrawal…
I was trying to sort out a withdrawal when customer service started asking for the exact same documents all over again for the third time. It's proper frustrating being messed around like that when you've already sent everything weeks ago. Honestly this whole experience has left me feeling completely let down by them.
My 200 euro payout arrived in three…
My 200 euro payout arrived in three separate transactions. Support said this was normal but couldnt explain why they didnt mention it when I hit withdraw.
The cashback offer said ten percent…
The cashback offer said ten percent back on losses. I lost 200 and got 15 credited instead of 20. When I asked support they sent a generic message that didnt address my question at all.
The app kept signing me out randomly…
The app kept signing me out randomly during play last night. Each time I had to enter my password again, which got annoying after the third time.
Got my payout in two chunks
Got my payout in two chunks. First part came through, then I had to wait a week for the second half. Didnt say anywhere it would be split like that.
The help desk queue times are…
The help desk queue times are ridiculous during peak hours. I was number 18 in line on a Saturday and the wait time kept jumping up instead of down. Eventually timed out.
Logged in couple of days later and my…
Logged in couple of days later and my cashback reward was half what the banner said it would be. Chat support took ages and didnt actually help resolve it.
Cashier told me the payout was approved…
Cashier told me the payout was approved and would arrive in my account within 2 days. That was 9 days ago. Support now says there's a delay but wont say how much longer I need to wait.
Requested payout Tuesday morning and…
Requested payout Tuesday morning and was promised Wednesday afternoon at the latest. Its now Friday with no sign of the money. Chat support closed the conversation while I was mid sentence asking for an update.
Deposited via card on the 15th
Deposited via card on the 15th. The transaction cleared my bank but the payment isnt in my account history here. Support keeps saying to check back later.
5/5 Great online store
5/5
Product exactly as described and great quality. I also found the owner great to deal with. Quick at responding and helping with sizing questions. Would definitely purchase again from this store.

Réponse de Royalen - 200% jusqu’à €2,000 + 200 TG
I ordered a two piece suit and couldn’t…
I ordered a two piece suit and couldn’t be happier , brilliant quality at a good price . I was worried about sizing and got excellent advice prior to buying .
Will definitely order again
Great quality and style
I bought a superb suit set – great quality and elegance at an affordable price. The item was promptly dispatched and received, and communication with the seller was swift and courteous. Highly recommended niche brand.
Great service
Great service. I ordered a unisex black tracksuit which I love; excellent quality. I will order from there again!
Incredible
Incredible quality clothing and great sustainability for the fashion industry.
Great quality!
The dress arrived quickly, and was great quality.
The colour is beautiful, I know it will be in my wardrobe for many years to come!
Fab!
Really good service and the quality of the jumper I ordered is fab! So soft and comfy, I can’t wait to wear it!
Would highly recommend.
Amazing quality
Amazing quality!
I’m so impressed with the fit too, will be buying again. Highly recommend.
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