No instructions supplied with the frame. It was bought as a birthday present and couldn't build it due to lack of instructions. Contacted the firm who apologised and said they would get the instructio... Voir plus
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Lisez les avis des autres
Excellent customer service the staff where very helpful and the two lads who fitted the swing /slide combo where polite and tidy workers.I have two very happy grandchildren who love the new playgroun... Voir plus
L'entreprise a répondu
Lovely to see a family-run local business flourishing. We recently bought a Mt Juliet Climbing Frame from NICF and are extremely happy with the quality of the product and service. The range looks... Voir plus
L'entreprise a répondu
Pizza oven arrived with a damaged door. Without hesitation a new door was sent, no questions asked. A great company to deal with that respond to your issues quickly and efficiently. Would not hesita... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de jouets pour enfants
- Jardinerie
- Magasin de mobilier de jardin
- Magasin d'articles pour l'aménagement paysager
- Parc
- Fabricant de jouets et de jeux
À propos de NI Climbing Frames
Écrit par l'entreprise
About NI Climbing Frames
Bring the fun and excitement of the park to your garden with one of our stunning climbing frames, swing sets or playhouses. We are the largest supplier and installer of climbing frames in Northern Ireland and The Republic of Ireland. We also have a fantastic range of swing sets and playhouses, all of which provide great fun and long-lasting quality. We provide interest free credit for purchases and offer a professional installation service. Our products come with a 10-year anti rot guarantee.
Key Benefits
- Climbing Frames to meet all your children's needs, available in a wide variety of sizes and prices.
- All our climbing frames come pressure treated with a 10 year anti rot guarantee.
- All our products come with a 2 year manufactures warranty (on all parts).
- Whenever we install our climbing frames they get concreted into the ground for maximum stability.
Coordonnées de contact
Unit 1-4 Banbridge Road, NI Climbing Frames, BT636DJ, Gilford, Royaume-Uni
- 02840626150
- info@niclimbingframes.com
- niclimbingframes.com
4,3
Excellent
150 avis
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Fantastic service and so professional
Fantastic service and so professional. Highly recommend to anyone.
21 juin 2022
Réponse de NI Climbing Frames
Hi, Thanks alot for the great review! We appreciate it. And wish you years of fun with our products!
Brilliant no complaints whatsoever 👌
21 juin 2022
Réponse de NI Climbing Frames
Hi, Thanks alot for the great review! We appreciate it. And wish you years of fun with our products!
Poor product, extremely poor service
Read the other negative reviews. Poor product, extremely poor service. Overpriced kit that isn’t pre-drilled.
20 juin 2022
Avis spontané
Réponse de NI Climbing Frames
Hi, Thanks alot for the feedback, we do apologise about this hassle. There is full instruction's on our website, bespoke items will not come with instruction's sadly.
The same name seems to have left a review previously some 5 days prior.
Thanks
Purchased an infant frame with slide…
Purchased an infant frame with slide and steps as a birthday present for my granddaughter, my wife collected it from their warehouse and when she brought it home I was surprised to see that it wasn’t packaged, just loose timbers and a box of screws and one set of handles. Problem 1;-Two sets of handles were required. Problem 2;- none of the timber was pre-drilled. Problem 3;- no assembly instructions. Problem 4;- steps cut at incorrect angles and too tall for the height of the platform. Problem 5;- The timber planed size is about 32mm so when attached both sides of a 430mm long timber it added up to 494mm and was 6mm shorter than the 500mm long timber it was supposed to match to form the rectangular raised platform for the slide.
Problem 6;- as a knock on effect of the platform not being rectangular the floor boards needed trimmed.
Problem 7;- timber edges not sanded.
Basically an expensive but very poor quality product.
18 juin 2022
Avis spontané
Réponse de NI Climbing Frames
Hi, Thanks alot for the feedback, we do apologise about this hassle. collection items will not be wrapped up. There is full instruction's on our website, bespoke items will not come with instruction's sadly. Alot of elements of our sets will not require pre drilled holes, there will be brackets and smaller holes from finer screws.
Thankfully we do not often get reviews of poor quality or similar, if possible can you send this on and we will endeavour to get this resolved for you asap!
We hope you are happy with your final product and have a climbing frame that is built to last!
Great company,
17 juin 2022
Réponse de NI Climbing Frames
Hi, Thanks alot for the great feedback! Much appreciated
Top quality product and service.
This company is one of the most professional, efficient and helpful companies that I have encountered and the quality of the product speaks for itself. We purchased a swingset and from the very 1st contact to the after sales service they've been brilliant. Our kids love the swingset and spend so much time playing on it. It's great. The lady we dealt with on the phone and in the showroom was really helpful, there was no hard sell and she was able to answer all our questions. We had a minor issue after instalment but gentleman in customer service dealt with it straight away. I'm extremely satisfied and wouldn't hesitate to recommend NI Climbing Frames.
13 juin 2022
Avis spontané
Réponse de NI Climbing Frames
Hi, Thanks alot for the great feedback! Much appreciated
Parts missing. Birthday weekend ruined.
Ordered for a family birthday weekend. The climbing frame was delivered on the Wednesday. We started to build it that afternoon and discovered the largest bolts (to hold everything together) were missing. After a phone call to them we were told to get them locally and they’d reimburse us; no where locally had them. They then said we could drive down and get them, not acceptable. They wouldn’t deliver them but instead sent them “by courier” they arrived a full week later. Birthday weekend ruined!
We then started to build it and it’s just bad quality; cuts are off, screws are poor quality and break or are too long etc.
It’s up now, but definitely would not have bought it had we know all of this.
13 juin 2022
Réponse de NI Climbing Frames
Hi, Thanks alot for the feedback, we do apologise about this hassle. on occasion the packaging can get damaged by courier, sadly delivery would normally be a minimum of 2 days so we know when people are in a rush they can normally buy them locally in the likes of screwfix and get there sets up asap!
Thankfully we do not often get reviews of poor quality or similar, if possible can you send this on and we will endeavour to get this resolved for you asap!
We hope you are happy with your final product and have a climbing frame that is built to last!
Excellent service
12 juin 2022
Réponse de NI Climbing Frames
Hi, Thanks alot for the great feedback! Much appreciated
Fab service👍🤗
11 juin 2022
Réponse de NI Climbing Frames
Hi, Thanks alot for the great feedback! Much appreciated
Excellent product, seamless service
The 8 seater round picnic table is sturdy, easy to assemble and excellent quality. Delivery was very fast and the price was very reasonable. I’m very happy with it and would buy again.
8 juin 2022
Réponse de NI Climbing Frames
Thank you so much for your lovely review!
Would use again
Quick dispatch, quick delivery. Good quality picnic table at an excellent price. Would use again
25 mai 2022
Avis spontané
Réponse de NI Climbing Frames
Thank you so much for your lovely review!
Réponse de NI Climbing Frames
Thank you so much for your lovely positive review!
Réponse de NI Climbing Frames
Thank you so much for your positive feedback!
Great item fast delivery would use again
14 mai 2022
Réponse de NI Climbing Frames
Thank you so much for your review!
Réponse de NI Climbing Frames
Thank you so much for your lovely review!
Was disappointed that instructions were…
Was disappointed that instructions were not included in the with the swing but after phoning customer service the very helpful lady emailed it straight away.
9 mai 2022
Réponse de NI Climbing Frames
Thank you so much for your review! I am glad to hear you were happy with the service provides from our customer service department!
Réponse de NI Climbing Frames
Thank you so much for your lovely review!
Réponse de NI Climbing Frames
Thank you so much for your lovely review!
Didn’t receive all off my order
5 mai 2022
Réponse de NI Climbing Frames
I am sorry you did not receive your full order - Please contact our customer services department who will rectify any issues with missing items.
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