Our daughter made a typing mistake when registering at Nido Living in mid of October. As the website does not offer the possibility to correct this mistake by herself, she sent several mails a... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementDuitsepoort 13, Maasticht, 6221 Maastricht, Netherlands, NL
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Ik had een huurcontract voor 27 januari, krijg ik twee weken van te voren te horen dat er water in het beton zit. Mag ik nu last minute een nieuwe woning zoeken! Geen e-mail gehad enkel een telefoon... Voir plus
L'entreprise a répondu
Very unprofessional attitude from the receptionist
I discovered Nido through the Uni newsletter and I immediately fell in love with the place. However, what really convinced me to book a room is the AMAZING client service I received. Not only did they... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Nido offer living spaces designed to create communities that value wellness and sustainability, whilst making the most of living in a new city and making new friends. We know that good locations, super-fast WiFi and excellent service are important to you, so those things come as standard at Nido. We also know that you want to live in a place that makes you feel at home, where you can bring old friends or make new ones. We create living spaces, shaped by you.
Coordonnées de contact
Duitsepoort 13, Maasticht, 6221, Maastricht, Netherlands, Pays-Bas
We booked the Nido Netherlands and…
We booked the Nido Netherlands and we're among the students that had their contract cancelled due to some maintenance regulations of the Netherlands (it was a new building) ,they refunded us and all the amount and we were among the first contacted when they were ready 6 month later, yes I know ,but for Netherlands knowing the huge problem with the rent it was ok!! We got the studio finaly and it is perfect!! 😍 Thank you Nido for all your efforts and patience.. Anastasia.
1 juin 2024
Avis spontané
Dubious, no possibility of contacting, no answers to mails - untrustworthy
Our daughter made a typing mistake when registering at Nido Living in mid of October.
As the website does not offer the possibility to correct this mistake by herself, she sent several mails and tried to phone Nido to register the correct mailaddress- no success within more than 6 weeks.
Therefore she did also not receive the information of Nido Living an 21.12.2023, that the planned rental start at 06.01.2024 will be delayed approximately up to 6 months.
We already made a payment and tried to contact Nido since then, no chance of an answer.
21 décembre 2023
Avis spontané
Réponse de nidoliving.com - Nido Randwyck
Hi Ich bin,
We're very sorry to hear your daughter has not been able to update her contact details in our portal in a timely manner. Furthermore, Nido sincerely apologises for any distress and inconvenience caused by the current circumstances.
We have emailed and phoned all affected students to explain the situation and next steps, so we hope when your daughter was contacted she was able to update her email address with us. If you have further questions or require any support, we urge you to contact us by phone on +31 (0)43 808 0851 between 09.00 and 17.00 CET or via email on randwyck@nidoliving.com.
Please rest assured we're doing our utmost to respond to all enquiries as quickly as we can. We greatly appreciate your patience over the festive period as we communicate with our new Nido community.
We’re dedicated to ensuring that every Nido Randwyck student receives the support they require from Nido at this challenging time.
Yours sincerely,
The Nido Team
Huurcontract niet nagekomen
Ik had een huurcontract voor 27 januari, krijg ik twee weken van te voren te horen dat er water in het beton zit. Mag ik nu last minute een nieuwe woning zoeken! Geen e-mail gehad enkel een telefoontje zonder enige oplossingen voor hun fouten.
Nido verkoopt enkel leugens.
27 décembre 2023
Avis spontané
Réponse de nidoliving.com - Nido Randwyck
Hi Batuhan,
We have emailed and phoned all affected students to explain the situation. If you are not receiving our emails, have further questions, or require any support, we urge you to contact us by phone on +31 (0)43 808 0851 between 09.00 and 17.00 CET or via email on randwyck@nidoliving.com.
Please rest assured we're doing our utmost to respond to all enquiries as quickly as we can. We greatly appreciate your patience over the festive period as we communicate with our new Nido community.
We’re dedicated to ensuring that every Nido Randwyck student receives the support they require from Nido at this challenging time.
Yours sincerely,
The Nido Team
Nido is the GOAT
I discovered Nido through the Uni newsletter and I immediately fell in love with the place. However, what really convinced me to book a room is the AMAZING client service I received. Not only did they reply to every one of my emails in a record-short time but their answers were every time useful, polite and just really sweet. 12/10, I would recommend to all students !!
13 octobre 2023
Avis spontané
Amazing support
I didn't have all the required documents yet for the booking process but they were so helpful and understanding (Thank you Temmy) Plus the studios look very promising :)
Excited for my stay!
15 septembre 2023
Avis spontané
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