Night & Day Emergency Dentist Avis 

This is my second visit to Night & Day Emergency Dentist, and even though it’s not local to me, I wouldn’t go anywhere else so that’s how much I trust them!
This time I saw Abuzar, who was fantastic and he quickly diagnosed the issue, treated it efficiently, and sent me home completely pain-free. The whole team were friendly, professional, and reassuring. Outstanding service when you need it most! Although it’s not a cheap option I do highly recommend them.

nearly died!!!! had my wisdom tooth removed & also another tooth next to it they charged me £1,430! whilst we was in there the receptionist was getting really close to the dentist proper flirting whilst i was having my tooth out, oh the man had a wife baring in mind i hope his wife sees this as he said the receptionist was fitter than her… anyway 3 days after extraction i ended up in a&e couldnt breathe couldnt swallow! was put on IV antibiotics was in hospital for 4 days on fluids & IV antibiotics, oh also im 36 weeks pregnant & for them to do this is absolutely vile! DO NOT SERIOUSLY GO TO THIS PLACE ABSOLUTELY UNPROFESSIONAL CLEARLY THEY HAVE NO CLUE WHAT THEY ARE DOING!, i rang penwortham dental they told me that these “dentists” rent out their building at night time, absolutely disgusting, Hope you see this seen as you havent seen my complaint i am taking you to court & i will take you for every penny youve got!

Simple to book appointment online. Was seen within an hour. Reception was friendly and welcoming and environment was clean. Dentist Abz was professional and understanding and took his time. Nurse Tina was kind and professional and put me at ease. Would definitely use again if required and recommend to others.

What an amazing experiance, my wife went in she was in absolute pain. The staff were really friendly and helpfull. Dr Ali is an absolute legend and in 30 mins my wife was sorted! Highly reccomended!

My visit to this dental practice on Westgate Road, Newcastle, was nothing short of traumatic. I arrived with an infected tooth which needed emergency extraction. I was subjected to the most horrifically painful series of injections which numbed absolutely nothing before the tooth was removed whilst I was in the most excruciating pain, shaking and crying. The staff who treated me tried to reassure me but did not stop and I was too overwhelmed and confused to even be able to communicate other than being able to gesture my agony. I signed a consent form on my way out rather than being made fully aware of what this procedure would entail. I have had wisdom teeth removed under local anaesthetic, fillings and root canal work with other dentists before and would never have anticipated having to experience such a psychologically damaging procedure, let alone be charged a significant amount more than most dentists for the privilege.

I am writing to complain about my emergency consultation with the working dentist at Night and Day Emergency dentist (204 infirmary Road) which occurred at 1pm on Saturday, 26/7/25.

During this consultation, I was given an Xray which revealed that I had a broken tooth which had killed the associated nerve, leading to an ongoing infection causing pain, and also causing breakage on another tooth that required filling. I was told I could either have a tooth extraction or root canal treatment for £395, with an additional £195 for the filling, then was immediately anaesthetised in anticipation of this.

I felt I had little space, awareness, time or breath to make a decision. I have only been anaesthetised once in my life a long time ago, so am not familiar with this procedure. I was not made aware of how this would feel or affect my face. I feel I was pushed to proceed with the proposed operation and was not given enough time or information to make an informed decision. I felt overwhelmed and confused having just been anaesthesised, leading to me requesting time to think and speak to someone else about the proposed price. Unfortunately by then it was too late and the local anaesthetic had kicked in for me, prompting me to want to reluctantly go ahead with the proposed operation.

When I called my dad to get a second opinion, he made me aware of much cheaper alternatives and expressed concerns at me having been anaesthetised prior to giving any formal proper consent. This also did not sit right with me, so I went back to the dentists room as we agreed in attempt to discuss this further. When I did this, I found another patient being treated in the room they told me to go back to. This was even more confusing and unprofessional. I decided following this, to refuse the operation and walk out, which I informed the admin staff member I was doing.

I will not be returning to this service and hope your dentists can take the time to explain what they are doing to patients and the implications of this rather than assuming consent in order to maximise profit. I am now left from this experience feeling shaken, extremely confused, slightly conned and with half a numb and deformed face for no reason for the next 3 hours. Shocking patient care sort it out please.

What a fantastic experience. As someone with a fear of dentists, the staff there put me at ease straight away and were so friendly. I went in with severe toothache after a different dentist had put in a temporary filling and within 20 minutes had found the problem and solved it. Every step of the way they were explaining clearly what they were doing and I couldn't recommend them highly enough!

HAD THE WORST NIGHT OF PAIN , EXPOSED NERVE AND CRACKED TOOTH, MY DENTIST SAID TWO WEEKS FOR APPOINTMENT.NOT GOOD ENOUGH, RANG NIGHT AND DAY IN NEWCASTLE, THE BEST DENTIST EVER, SAW ME WITHIN TWO HOURS, VERY CLEAN PREMISES, SUPER STAFF, DR KARRAR WAS BRILLIANT, YES , VERY EXPENSIVE, BUT ALL COSTS WERE TALKED ABOUT BEFORE TREATMENT, HE SHOWED ME THE XRAYS AND PERFECTLY EXPLAINED TWO POSSIBLE COURSES OF ACTION, IN LAYMAN'S TERMS. I OPTED FOR PULLING THE TOOTH AND NOT A ROOT CANAL, HE DID NOT TRY TO SELL THE ROOT CANAL TREATMENT WHICH WAS MORE THAN DOUBLE THE COST. HONESTLY, WORTH EVERY PENNY, JACK AND ADAM WERE BOTH GREAT TOO... 10/10. TONY FROM GATESHEAD

I have just got back from this dentist I had broken my tooth complety off was actually so worried this wasn't going to be able to sort at a dentist Saturday night at 7.30 pm rang them appointment at 8pm lovely clean reception and the man on reception was so lovely seen the dentist and nurse Marwa and Naima confirmed it needed to be removed thankfully they could do it all numbed up didn't feel a thing even when the roof of the mouth was done tooth gone very quickly and back home just over a hour later I admit using an unknown dentist was very scary for me but both girls were incredible kind compassionate professional and excellent service all around would highly reccomend

Was seen too within 5 minutes of coming in, dentists are extremely friendly and explained all options available. He went into detail about the procedure and was provided treatment straight away. 10/10 experience, highly recommend

Had a really good experience at Night and Day Emergency Dentist in Leicester. Rami at the front desk was welcoming and made everything easy from the start. Heba and Dr. Landa were both amazing. So calm and reassuring. They explained everything clearly and really put me at ease.

Where else can you get that level of care and service so late at night? The whole team made a stressful situation so much easier. Highly recommend if you ever need an emergency dentist out of hours

Came with my adult son who suffers with ADHD & ASD. Dr Nisar was AMAZING 🤩 he was so good with my son kept him calm, spoke to him and told him exactly what he was doing throughout the whole tooth extraction. This is the second time I’ve been here with a family member and still excellent service provided.

Thank you very much 😊

Really pathetic.
Contacted them on what’s app , purely as my girlfriend needed an X ray for treatment overseas .

What we got were two tiny x rays which were useless and that was after 6 hours of following up . Charged 25 pounds for sniping a stitch .
When I complained on email , got no reply .

It’s no wonder people go abroad for dental care .

Wouldn’t recommend unless you are desperate

Thanks to Dr Razak who sorted out a problem turning a disatisfied customer into a happy one.

Awful experience we were scammed by this practice! I had a broken tooth which unfortunately needed private treatment on sunday after being unable to find an NHS service. I was quoted around £200 for a filling and £300 for tooth removal on the phone plus a £50 consultation fee. It was expensive but I was desperate for treatment so I agreed. The dentist assessed that I only needed filling for the tooth but said it would in fact cost me £350 and that actually the tooth next to it needed doing too so it would be £700 wow. I said no to the other tooth but felt obligated to go along and pay the £350 as I had already paid £50 for a consultation fee (which wasn't even a full assessment just for him to xray and agree that yes my tooth was indeed broken). I was given ALOT of anaesthetic which made the whole side of my head go numb for about 12 hours after, I was given a form to sign which agreed on the payment which was fine but was disgusted to realise when I got home that they had signed a medical waiver on my behalf forging my signature??? A few hours after I got home my filling had already fallen out so now I am TRYING to get in contact with the "manager" who is totally aloof and impossible to contact to try and get any treatment and refund sorted. I do not trust going back to this place as they forged my signature on a medical document - I am refusing to let them gaslight me into thinking I did sign it as I would never sign away rights like these and I had my family as witness. I am now still missing half my tooth and unable to receive any help.

I attended this dental surgery for my work experience. The staff are very nice. All questions I had were answered.

After seeking NHS emergency dental care 2 weeks ago to have an assessment only & re-booked for in 5 weeks time for treatment (despite being pregnant and not able to take anti-inflammatories) I couldn’t stand the pain any longer. I made an appointment for the Manchester clinic at 5am this morning for 12.30pm same day, had a consultation, x-rays & emergency extraction all done in an hour and a half. Dr Khalid was so friendly, informative and transparent with treatment. Honestly cannot recommend this clinic enough for helping me so quickly and painlessly <3

I used Newcastle. Westgate road.
Instantly put me at ease and went above and beyond to help me.
His assistant was so calming and kind.
Highly recommend 👌

I was suffering in a lot of pain and am very nervous of dentists and needles, the team at night and day were amazing and explained everything clearly and put me at ease. Got a same day appointment and was out within twenty minutes of me arriving! Thank you!!

Just had a fantastic experience with Dr. Umar and his team. He was professional and reassuring throughout. Nurse Emma was kind and attentive, and Iman at reception was incredibly charming and polite. Couldn’t have asked for better care—highly recommend!