Haven't received my order cant even contact them via their website meant to be tracked 24hrs the tracking number doesn't even work......
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Ordered 115£ worth products with btc, didn’t pay attention that payment took small fee. Order failed after 3 hours of pending status because it was around 1 £ less btc then system expected.my btcs ar... Voir plus
All the time perfect. Been using them for about a year and a half now and every single order has been delivered and no hiccups. If something happened to the cartridge or something broke or delivery w... Voir plus
Decided to try this website, ordered Saturday 23rd, got email with tracking Sunday 24th, today is Monday 25th and still my tracking is saying waiting for package to arrive at courier. Update- re... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
At Nila, we believe in honesty, simplicity and transparency.
Coordonnées de contact
85 Brick Lane, E1 6QL, London, Royaume-Uni
- info@nila.bz
- nila.bz
A répondu à 51 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Scam
Scam. Paid on Thursday night. It's Tuesday now and nothing. Refuse to respond to requests to confirm order.
AVOID. What a bunch of time wasters
Too many bad reviews are stopping me from placing an order.
Too many bad reviews. I haven't ordered yet, but after reading all these bad reviews I'm very sceptical about ordering. The stuff on the website looks great, however looks can be deceiving.

Réponse : Nila
Decided to try this website
Decided to try this website, ordered Saturday 23rd, got email with tracking Sunday 24th, today is Monday 25th and still my tracking is saying waiting for package to arrive at courier.
Update- received reply, they advised that the courier doesn’t operate Sunday and public holiday. Will update tomorrow and update review if I do receive. Thanks
Update2- damn I was wrong. They came through and stuff looks legit and proper. Quality stuff, would recommend

Réponse : Nila
Been customer for around 2 years
Been customer for around 2 years. They not the same as it used to be. They used to have good buds but not anymore. I got 14g of skittlez and it’s some street poor stuff. Charge you premium for crap. No buzz , no coughing and awful taste. Send them pictures and ask for assistance. 5 days later and nothing from them. Shame as they used to be cool.
Edit:
They emailed me back after confirming it’s me. They said they will give me complimentary gift if I will make another order. After I said I don’t trust them anymore and won’t order again, they wrote “individual body intake can sometimes affect the experience”. “Please allow us to review your case again” they said. That was 2 days ago and nothing since. Wasted 120 with them.

Réponse : Nila
My first order was delivered overnight
My first order was delivered overnight. Ordered in the afternoon delivered first thing in the morning. Heartily recommend.

Réponse : Nila
First class product and service.
First class product and service.
Reliable and fast.
Good customer service too. Had a mishap which was dealt with to my satisfaction.
Sticking with them.

Réponse : Nila
Obviously what i expected…not legit
Ordered on the 29th july still havent received anything in the post, to be fair i was only testing to see if they were legit but thought so anyways.. no one trust these cheap QR code stickers in South London and wherever else. Stick to your cash collection links

Réponse : Nila
I found this site as my usually street…
I found this site as my usually street person have let me down so much and hate waiting around.. I was skeptical as saw mixed reviews about delivery etc, I contacted the support staff and they were amazing throughout and my delivery have arrived today :) thank you so much guys! They really are legit:) will be ordering more next Friday:)

Réponse : Nila
Issue with shipping (resolved)
Had a similar issue as a few people recently! Order wasn't showing anything on the tracking for about a week, contacted costumer support and my order was delivered the day right after. Was honestly scared I'd gotten scammed lol
edit: I'm new to this, but can confirm the edibles are the real thing

Réponse : Nila
Missing Order - Resolved!
I ordered on the 23rd and didn't receive for a week, so I got in contact with the customer service team through the support ticket section of the website. I was asked to wait a couple more days to confirm it being lost, and did so. Once they considered it lost after this period, it was then reshipped, and it arrived the day after! I was concerned as there are other reviews that mention missing orders, maybe a shipment of theirs went missing? Either way, if you are missing something, they WILL sort it for you if you open a support ticket with them and they are very nice.

Réponse : Nila
Item hasn’t arrived
This is my second order. I ordered last thursday and still haven’t received it. Been in contact with support who says they are waiting to hear from their management about next steps. Same story as many others where royal mail hasn’t received the parcel. I’ve been asking for a replacement but no replies from the support team anymore. Items are expensive and I hope I haven’t been robbed of my money.

Réponse : Nila
Ordered at 29/7 @ midday
Ordered at 29/7 @ midday, 24 hours later the postman is handing me my envelope - wonderful service thanks all at Nila - keep up the good work

Réponse : Nila
Avoid they start scammed people now
I placed an order last Thursday and nothing Royal Mail shows we are expecting it. This is my first and last time i bought from nila.bz never made this mistake again avoid !!!!

Réponse : Nila
You MUST order your package before 11am…
You MUST order your package before 11am to ensure your next day delivery. If you do this you should get your package in no time!

Réponse : Nila
Stay away
Several amazing orders with quick delivery, but pretty sure they are just scamming now. Orders take about a week to arrive if they arrive at all and customer service can’t give any insight into the matter whatsoever if they even respond at all. DO NOT BUY

Réponse : Nila
Great customer and great product I've ordered a few times n had no problems seems odd they bad reviews
Quick delivery and great product no problems next day delivery if order is put in on time so don't know where the bad reviews are coming from

Réponse : Nila
very fast shipping and everything was…
very fast shipping and everything was good and works well ^_^

Réponse : Nila
Cancelled at the exact time of…
Cancelled at the exact time of appointment. I had travelled all the way for the appointment I had booked over 2 months in advance. Poor communication and customer service

Réponse : Nila
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