I got notified by Ninelife when my order arrived to the local post office, which was very helpful because the post office doesn't send notification s sometimes. Everything OK. The only palce I can get... Voir plus
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Great Customer Support. I bought finger splints from Czech Republic’s website but as the items were sent from the US (I wasn’t aware of it) I had to pay customs taxes. The company returned me this m... Voir plus
I was very positively surprised with perfect customer service. Immediate response to my e-mails, always very polite and ready to deal with the issue. I also appreciate above the standard approach to a... Voir plus
всем привет я рада что получила посылку это очень вкусно и полезно все витамины клетчатка и аминокислоты все чего нам не хватает в еде спасибо производителю
4,6
Excellent
32 avis
Aucun historique récent de demande d’avis
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Excellent communication with the shop
Excellent communication with the shop. Delivery on time. Well packaged. We are very satisfied.
22 septembre 2026
Avis spontané
Satisfying purchase
1 août 2026
Avis spontané
simple and quick tailor made no need to…
simple and quick tailor made no need to see dentist
7 juillet 2026
Avis spontané
Hard to find familiar…
Hard to find familiar products...successful delivery
27 novembre 2025
Avis spontané
The purchase went smoothly and I really…
The purchase went smoothly and I really appreciate the excellent communication from the e-shop regarding the status of my order. I can recommend it.
1 novembre 2025
Avis spontané
всем привет
всем привет
я рада что получила посылку
это очень вкусно и полезно
все витамины
клетчатка и аминокислоты
все чего нам не хватает в еде
спасибо производителю
9 octobre 2025
Avis spontané
Above the standard customer service, excellent product
I was very positively surprised with perfect customer service. Immediate response to my e-mails, always very polite and ready to deal with the issue. I also appreciate above the standard approach to an issue. All was resolved smoothly. Very much appreciate the approach. Also the product itself is excellent, with great packaging and explanations. Top experience
29 août 2025
Avis spontané
They sell extremely overpriced coffee…
They sell extremely overpriced coffee beans and even lie about "discounts"
20 mai 2025
Avis spontané
Réponse de NineLife Czech Republic
Hi Filip,
Thank you for bringing this to our attention. However, we are unable to trace an order that corresponds to your review. Could you please provide the order ID? This will help us resolve the matter quickly.
Regards,
NineLife
Oceňuji rychlou emailovou komunikaci a…
Oceňuji rychlou emailovou komunikaci a vstřícný přístup
10 avril 2025
Avis spontané
I got notified by Ninelife when my…
I got notified by Ninelife when my order arrived to the local post office, which was very helpful because the post office doesn't send notification s sometimes. Everything OK. The only palce I can get supplements from abroad. I just wish the products were cheaper - there is a premium for being the only ones who deliver to my country.
13 janvier 2025
Avis spontané
Its more than 3 weeks and I still don't…
Its more than 3 weeks and I still don't have my order from CZ. I don't think, that thay will send me anything so late.
16 octobre 2024
Avis spontané
Réponse de NineLife Czech Republic
Dear Customer,
We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.
Regards,
Swapnil
Perfect communication
Very good approach to the customer and perfect communication.
10 octobre 2024
Avis spontané
Ninelife is a scam
Ninelife is a scam. Stay away from it. I ordered from Czech Repuplic website. Order no: CZ-NL#P836317828.
They didn’t sent me the order confirmation, also no invoice received. After I sent an email, they replied that there was a technical glitch in their system but my order successfully issued. They sent me a delivery tracking link 3 weeks later but still no invoice and no order confirmation received. My order kept by the customs office without any explanation. They probably didn’t declare the items correctly or sent completely wrong item. I reached out to the customer line and asked for a full refund but no response from Ninelife so far.
They literally scammed me. They issue me a full refund or I will fill an official complaint to the consumer protection office so they will never try to scam other people again.
6 avril 2024
Avis spontané
Réponse de NineLife Czech Republic
Dear Customer,
We confirm that we have processed your refund. It typically takes 1 week to process refunds. However, your case got delayed because of unfortunate circumstances. We acknowledge the issue at our end but do confirm that corrective actions have been taken to ensure that all refunds are processed in 1 week. We have sent an email to your registered email ID with a resolution, please reply to that email if you need any further assistance. We hope you will give us another chance in the near future.
Regards,
Swapnil
Everything was as I had expected.
The transaction was smooth from the beginnnng to the end.
12 décembre 2023
Avis spontané
Quickly delivered.
14 juin 2023
Avis spontané
Finally everything was ok.
1 mars 2023
Avis spontané
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