NineLife Denmark Avis 137

Purchased from a danish site and danish company, but had to pay import VAT and handling to PostNord to get the items. I don't think that is even legal in EU when you market yourself as a danish company/site?
If I had known I had to pay extra DKK 188,48 to get my items, I would have NEVER ordered from you!

Jeg kan se mig selv i alle de anmeldelser, jeg har læst her, plus en særlig tilføjelse. Dansk hjemmeside, men jeg skal betale skat, fordi den kommer fra USA. Og en super overraskelse! Da produktet ankom, var det 1/3 af den størrelse, jeg havde købt! Det skulle være en dåse Wagyu-oksetalg på 1 kg, og det ankom i et glas på 300 gram... Og produktets hjemmeside forsvinder bare, så jeg kan ikke se forskellen. Totalt scam.

Nine Life is a really great company. So helpful and assist us so much. Thanks a lot

Don’t use this website when living in Denmark. It is not located in danmark. It looks like a Danish website. Support of the website is unreachable.

You don’t see anywhere that your item comes from another country. The tooth powder I bought was already very expensive but I thought as shipping is included I will go for it. Now I have to pay customs and taxes on top of the already super expensive product.

It is a scam!

40g matcha som kostet 48,5 hos på producenten hjemmeside, koster 549,- her… Incl 40% rabat! Run for the hills!

Jeg er supergodt tilfreds med mit køb af briller mod lyssensivitet og synes de er af god kvalitet. Levering som lovet på hjemmesiden (lidt lang ventetid). Pakken skulle toldbehandles men det har NineLife lovet at de refunderer. Så alt i alt er jeg godt tilfreds med købsforløbet.

Lad være at købe fra dette firma,hvis du vil undgå told!! Det er IKKE et dansk firma. Det er overpriser + told . Det er bare en uærlig måde at føre forretning på. Min fejl var ikke at få tjekket trustpilot inden køb og så stole på at fordi siden hedder .dk ,så var man sikret det var dansk 😣

Perfect product, easy to order.

Nice and easy way to shop.

On time delivery and fast customer service - Only the medicine has got shorter expiration date than I expected ( It was Around 1 year )-Else all fine

I bought “Thyroid Support - Bugleweed, Motherwort and Lemon Balm” - fantastic product! T4 and T3 were almost down to normal after 10 days!

I ordered on 31.01.26 and received the product (in Denmark) on 20.02.26: approx. 15 working days for the transport.

Customs was sorted but there was a charge for VAT and handling from the carrier of DKK 199,- This delayed the shipment by 1 day.

From now on I know that I have to order well in advance - because the product is fantastic 🤩

For det første - det er IKKE er dansk eller europæisk site - det er amerikansk. Så du skal betale moms plus et afsindigt administrationsgebyr.... hvordan skulle du vide det når det er et dansk site ????
De sender dig i tillæg produkter til 110V mens brugervejledning skriver 220V.....ja du tænker rigtigt der går ikke godt.
Når du så forholder virksomheden problemet hvorefter de sender dig i byen efter en 'step up converter' hvor det faktisk er en step-down inverter du skal bruge (det vidste jeg dog godt).
Men hvorfor bliver det mit problem at de markedsfører produkter til Danmark der ikke fungerer i Danmark ???
Nu har jeg så et defekt produkt de vare vio fedte af på mig....

Invoiced 175 DKK extra in import taxes — misleading and unethical from a ".dk" website.

Without any warning, I got a 175 dkk invoice for an item purchased on ninelife.dk.

My mum thought she ordered 2 pieces of Bioniq toothpaste from a Danish website. She payed 368,- Danish Kr.!!!!
Now she has to pay another 165,95 for custom to receive it, and I can see from her mail that it is only 1 piece of toothpaste she ordered - 533,95 kroner????

Easy webside , but a bit too long delivery time.
Information in top.

Good product so far, to bad it has to come from USA with customs to get then refunded

It took a little, before my order arrived
Even I had to pay a tiny amount in customs, I'm happy with the delivery. NineLife reimbursed my what I had to pay additionally in customs clearance

Meget fin professionel virksomhed

Et godt produkt

The website is a scam. I didn't realise until I googled the address and the phone number. It belongs to other scam websites. I asked for a refund, and it didn't come through.

Latest status 29/1/2026
I wrote again to customer service (4th time) and finally the refund initiated. It is still being processed, so I will see through it that it happens.

Final status 31/1/2026
Finally the refund came through after multiple chats with an agent.