I've never used this company before, their customer service is perfect. My delivery was going to take over 21 days. I live 30 minutes away. Avery was exceptionally helpful. He organised a replacem... Voir plus
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Highly recommended, amazing customer service, quality equipment. I ordered commercial grade adjustable bench, commercial grade all in one training station, olympic barbell and few wt.plates and they a... Voir plus
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What an exceptional piece of equipment. I was very surprised by how easy it is to switch between the leg extension to the leg curl functions of the equipment. The chair is really comfortable and can a... Voir plus
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The communication and follow up from Nirvana has been good, however we have not yet received item purchased. We missed getting it for Christmas and although it was a late purchase hoped we would have... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Nirvana Fitness is the best quality fitness equipment shop at affordable prices. Located in Melbourne and ships Australia wide. The company has supplied Australia Open, AFL teams, dozens of schools and hundreds of gyms.
Coordonnées de contact
37 miles st, 3170, mulgrave, Australie
- 0395489205
- info@nirvanatech.com.au
- nirvanatech.com.au
Réponse : Nirvana Fitness
Thank you for your feedback. We pride ourselves on having the best service and the best value products. We hope you enjoy your equipment and be sure to get in contact with the team if there is anything we can do to assist in your future fitness plans.
Could have been handled better
Ordered some products needed to get the deliver redirected to a different address due to Covid was introduced to QLD. Contacted their chosen courier service (Couriers please) which had a free redirect option on their website. Option did not work. Called support who told me to get another label printed by supplier, contacted supplier who told me if they need to print a new label I need to pay the delivery costs again, which I was not willing to do. Called support from Couriers Please again 2nd 1 hour waiting time until answered. Offered to get it dropped at the closest drop off store which I accepted. Products never got dropped off and got returned to supplier with reason there was no drop off shop closed by. Checked in their website and there were at least 3 shops in the area. Once back I was told by supplier they can send it to a new address which is within 15km range of original address for free. I accepted but then I never got a confirmation that the products were sent again. Called supplier again and was told that they did not send it because I would have to pay for delivery again because it is a different address. Would have been nice if supplier didn’t wait until I called to find out what’s going on. Ended up cancelling the order. Got refunded quick. Thanks for that.
I would have paid more for delivery costs in the first place knowing they were using a decent delivery company not a budget service from overseas who doesn’t care about their business partners any their clients.
Why not using the good old Australia post which would have simply left a card in the letter box to pick up the goods at a near post office pickup location. 😞
16 février 2022
Happy on the quality and delivery of…
Happy on the quality and delivery of the product on schedule
.thank you
15 février 2022
Réponse : Nirvana Fitness
Thankyou for your feedback. We pride ourselves on offering the best value products and the quickest dispatch of stocked items.
Réponse : Nirvana Fitness
Thank you for your feedback. We always do our best to ensure that you have the best experience and products
Excellent service and great quality…
Excellent service and great quality equipment
Items were at my front door within a couple days
Highly recommend
15 février 2022
Réponse : Nirvana Fitness
We pride ourselves on dispatching equipment from our location as quick as possible so you can get working on your fitness goals. We hope you enjoy your products and be sure to get in contact with the team when looking to expand your set up.
Réponse : Nirvana Fitness
Thank you for your feedback. we will always do our best to have items dispatched and delivered as quick as possible. be sure to get in contact with the team when looking to expand your set up.
Every thing went smooth
Every thing went smooth, from ordering to delivery all was good.
10 février 2022
Réponse : Nirvana Fitness
A smooth purchase experience is always the best experience. we hope you enjoy your equipment and get in contact with the team if there is anything we can assist you with.
I had a problem that occured during…
I had a problem that occured during checkout, not their fault. They both responded to my emails and resolved it very quickly. Excellent service. I'll be buying here again.
8 février 2022
Réponse : Nirvana Fitness
We are pleased to hear of your satisfaction with our service. we will always do our best to resolve any issue as quick as possible. If there is any further equipment we can assist you with, please don't hesitate to get in contact with the team.
Excellent quality
Excellent quality for the cheapest price I could find, could of asked for a better preacher curl bench
7 février 2022
Réponse : Nirvana Fitness
We pride ourselves on providing the best value products and a very simple purchase method. we are pleased to hear about your satisfaction and hope to hear from you again when looking to expand your set up
Great product and price
Great product, great price and fast shipping!
Would definitely purchase from them again.
7 février 2022
Réponse : Nirvana Fitness
We are pleased to hear about your joy in our products and that they were delivered nice and quick. Please get in contact with the team when looking to expand your set up.
My order wasn’t dispatched for 6 days
My order wasn’t dispatched for 6 days, it still hasn’t arrived. So not too much to review just yet.
7 février 2022
Easy ordering and quick packing time
The packing to sending time was fantastic. Unfortunately due to Australia post this parcel took almost a month to arrive, would be amazing if click and collect could be an option?
Overall i would highly recommend Nirvana Fitness!
7 février 2022
Réponse : Nirvana Fitness
thank you for the feedback Jacqui. I'm soo sorry that you were unaware of our clock and collect service, however as per our phone call, we have a very extensive range of products that you are more than welcome to come and check out in our store, as well as select local pick up in the shipping to process as a click and collect for online orders.
Hi, nirvana fitness
Hi,
I just purchased a squat rack and a bench. Very happy with both the products, quality and what they look like in person. Very easy and straightforward to set-up.
Freight was very quick too
Thanks nirvana fitness
Tekakara. P
7 février 2022
Réponse : Nirvana Fitness
Thank you for the feedback Tekakara. We are thrilled that you are enjoying your products and you received them nice and quick. be sure to check back in with the team when looking to expand your set up.
Réponse : Nirvana Fitness
Awesome to hear! We are glad that you are happy with the products and putting them to hard use. Be sure to check back in with the team if there is anything further we can assist you with.
Great service and strong product
Great service and strong product. I’ll be making further purchases from these guys.
4 février 2022
Réponse : Nirvana Fitness
Thank you Matt. We pride ourselves not only on providing you with the best value products, but giving you the best advice and service that we can. We look forward to working with you in the future and be sure to get in contact with the team when ready to expand your set up.
Great equipment very heavy
3 février 2022
Réponse : Nirvana Fitness
We are pleased to hear that you are happy with the equipment. We hope it assists you on your fitness journey and thank you for the review. Be sure to check back in with the team when looking to expand your set up.
Ordered night before and got delivery…
Ordered night before and got delivery next day.
Earned points to use for future purchases
1 février 2022
Réponse : Nirvana Fitness
We are pleased to hear that you are happy with our service. We will always do everything we can to have your items dispatch or delivered as quick as possible and will always thank you for your purchase by rewarding you with additional points. be sure to check back in with the team when looking to expand your set up.
It was very easy to find what I was…
It was very easy to find what I was looking for and arrived before xmas so that was good.
31 janvier 2022
Réponse : Nirvana Fitness
Thankyou for your feedback. We try to make our website as easy to navigate as possible so that you can easily find the item you are looking for or the style of equipment that you need. Our team will then always try to have orders dispatch as quick as possible to limit your wait time for equipment.
Can it get any better?
This is probably the best online shopping experience I’ve ever had. Ordered a power rack, barbell and plates at 23:30, it arrived at 11:00 the next day (metro Melbourne) and I was doing squats that evening after work!
Price: good, Quality: fantastic, Assembly Instructions: super clear, Delivery: wow!
Highly, highly recommended.
29 janvier 2022
Réponse : Nirvana Fitness
This is awesome to hear Richard. We pride ourselves on dispatching orders as quick as possible and ensure our customers are able to start smashing their goal right away. We hope you continue to enjoy the equipment and be sure to get in contact with the team when looking to expand your set up.
Hidden gem
I’m so glad i come across these guys! The team are so helpful and went out of the way to assist me with what i needed, the pricing is much better than other competitors out there, the quality of the products are worth every cent and the service is A+
28 janvier 2022
Réponse : Nirvana Fitness
Awesome to hear Jason. Our team will always do our best to ensure you get not only the best suited products but at the best price as well. We hope you enjoy your purchase and be sure to get in contact with the team when looking to purchase more.
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