Nisa Retail Limited Avis 

105
TrustScore 2 sur 5

2,0

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Get a manager who knows how to manage the business, meat gone off and sweating. Cakes out of date, veg and fruit is off before you buy it!! Prices are expensive!! Post office opens when it want... Voir plus

Noté 4 sur 5 étoiles

Local Nisa Cranbourne Lane Basingstoke always very helpful. So nice to get personal service these days. Long live the local shop !

Noté 1 sur 5 étoiles

Came in to buy juice and never let me purchase it because my card declined once when I just needed to put more money over so rude and and got told no clearly no wanting any sales

Noté 2 sur 5 étoiles

Falkirk shop on High Station road. Manager seems ok, but local male and female staff are rude, obnoxious and have no customer skills. Recently went to collect Hermes pakage, but due to other circums... Voir plus

À propos de l'entreprise

  1. Grossiste de produits
  2. Grossiste en boissons alcoolisées
  3. Grossiste en confiserie
  4. Épicerie
  5. Grossiste en vins et spiritueux
  6. Fournisseur de tabac

Informations provenant de diverses sources externes

Nisa stores are independently owned retail outlets operated throughout the UK


Coordonnées de contact

2,0

Bas

TrustScore 2 sur 5

105 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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2,0

Tous les avis

(105)

29 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Scammers

My partner joined the nisalocally Facebook page and took part in the release the kraken competition through messenger they said he had won but he had to follow a link which he did but he had to hand over his bank details and tell them when he had finished he didn't give his bank details but told them he had finished then they seem to have cut all communications with his messenger and unfriended him why would you do all that unless it's a scam

20 novembre 2020
Avis spontané
Logo de Nisa Retail Limited

Réponse de Nisa Retail Limited

Hi Shona,

we have had a number of instances recently where there have been rogue profiles posting on our brand page and directing traffic to nefarious links. We are constantly reporting these violations to Facebook and the profiles are always removed as a result. If in doubt, in future please message us directly through the Facebook messenger button on our page and not a post. We take our user online safety seriously and work with Facebook directly to avoid any risk so we apologise for any inconvenience this may have caused in the misrepresentation of our brand and service. You can also contact or consumer services team through our website https://nisalocally.co.uk/corporate/nisa-head-office/ to ensure your query gets through directly.

Kind regards

Nisa

Noté 1 sur 5 étoiles

Constant Incorrect Prices

Constant Incorrect Prices, and thus Receipts Not Ever Given.

My local store has at least one item mis-priced per weekly visit, usually it's a promo item with a large or prominent POS display too!

Receipts are never, ever, never given freely. You actually have to beg the staff to print one off and hand it over to you. Last week the Manager served me, when I asked for the receipt she huffed and puffed a bit, then threw in the bag: the actual c'card transaction receipt. This was not the itemised one as requested, only realised when got back to the car.

Have complained to Trading Standards on numerous occasions on prices not matching to displayed items (often the prices aren't shown on the shevles also). Even emailed the head office at this carry on, who said they're all 'independent stores' and so on (dismissive).

Don't at all blame the lower paid staff (often part-time students and so on), it's a Manager's sole decision to carry on the policy of very poor pricing admin (both bar code system and missing on shelve displays), and also the policy not to ever hand over receipts, unless pressured to do so.

This avoidance of recepits was present well before covid came on the scene, so that is not an excuse.

18 novembre 2020
Avis spontané
Logo de Nisa Retail Limited

Réponse de Nisa Retail Limited

Sorry to hear this Mr G. Unfortunately all Nisa stores are independently owned and operated and we have no jurisdiction at store level, so it is always best to resolve this directly with the store. Alternatively you can contact our customer service team via the form on this page giving details of which store you are referring to: https://nisalocally.co.uk/corporate/nisa-head-office/ to see if they can help. Kind regards, Nisa.

Noté 1 sur 5 étoiles

Do not trust if your vegetarian

This company put a V for vegetarians on its products yet they are not suitable for example their cheese sandwich has a prominent V on it but on the back says it could contain crustaceans and fish disgusting will not trust them again .

14 août 2020
Avis spontané
Logo de Nisa Retail Limited

Réponse de Nisa Retail Limited

Sorry to hear this Janine. All Nisa stores are independently owned and operated and we have no jurisdiction at store level, so it is always best to resolve this directly with the store if items are not clearly labelled. Alternatively you can contact our customer service team via the form on this page: https://nisalocally.co.uk/corporate/nisa-head-office/ to see if they can help. Kind regards, Nisa.

Noté 1 sur 5 étoiles

E16 2BY Waterside Park store

E16 2BY Waterside Park store

Google reviews say it all.

However I had to report this store to the CMA for raising their prices due to COVID-19.

50ml hand sanitiser £9
1 tin of tuna £2.49
And the cheek... FREEDOM toilet roll 9 pack £3.99 are you serious. Freedom toilet roll is soooo cheap that its sold elsewhere for £1.50!!!!

Thankfully us residents would rather take a nice walk to royal wharf and use sainsburys!

28 mars 2020
Avis spontané
Logo de Nisa Retail Limited

Réponse de Nisa Retail Limited

Hi Jayme, sorry to hear about your negative experience. Unfortunately all Nisa stores are independently owned and operated and we have no jurisdiction at store level but you can contact our customer service team via the form on this page: https://nisalocally.co.uk/corporate/nisa-head-office/ to see if they can help you any further. Kind regards, Nisa.

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