No1 Fires Avis 

Avoid at all costs!. We paid 50% deposit to get 2 AC units fitted. We were given an appointment date for the fitting, a few days before they called to cancel as they said the units hadnt arrived. We booked a different date - on the day of the fitting and at the time the engineers were supposed to come, no one arrived - we waited for a while then we called them up to find out what happened and we were told the engineer had taken the van and run away - and they had no idea when we could get another fitting done. We asked for our money back - they refused and asked us to give them a 3rd chance. We did!
Then a few days later we emailed them asking for a new date for the fitting, we were told they cant help us and the only person who can is the person who spoke to us last on the phone.
we are now stuck! we havent got our AC units fitted, and we havent got our money back also!

I had air conditioner put in my lounge of my park home the man who did the work was very efficient put mats down in the hall and lounge moved furniture out of the way when finished vacuumed any mess put all the furniture back in place and I am very pleased with the result and would recommend the company to anyone looking for an air-conditioner

This team are very professional, turned up before 8 o’clock and worked through without a break until the job was finished. Mats to protect the floor, minimum fuss, cleaned everything on departure, removed all the packaging, and the units look amazing, just where we wanted them, nothing was too much trouble.

We’ve just had a air conditioner fitted into our lounge and I’m so happy with Dan (sorry forgot the other chaps name… Tom maybe?) they were very helpful, efficient and extremely tidy.. can definitely recommend them.. so much so I’m now looking into a new gas fire from them!

Thanks again
BRY

Great experience with No1 Fires. Very friendly, knowledgeable and helpful. The installation was efficient and completed to a high standard. An especially lovely touch was that Danny visited us the day following the installation to confirm we were happy with everything. Big thank you to Danny and his team. Would highly recommend No1 Fires.

We had a really good experience with purchase & installation at No 1 fires. Dan was really helpful and accommodating to our needs and reservations, he managed to get us set up just in time for the Christmas period. He gained our trust and what’s important is that I have confidence that he will continue to offer wonderful customer service should we need his engineering help in the future.

The company spent time ensuring we had the fire and surround that we wanted. The fitters were professional and friendly.

We had our chimney condemned and wanted to replace our existing redundant log burner with an electric fire. Dan gave us lots of helpful advice and completed all repairs and installation himself,and we are delighted with the standard of work and our new fire.

We contracted No1 to install a multi room air conditioning system

We are super pleased with the results
The whole process start to finish was super easy
The team doing the work were also very professional and polite

When the job was done we very quickly recommended them to friends and family

Great knowledge & service provided by Danny and the team. as professional as they come. Highly recommended

After looking around I was recommended No1 and I felt the need to leave a review. We had a wood burner installed and was really impressed with the whole service. Danny walked me through the whole process and was really helpful as wasn’t sure which option would be most suitable. Job was done quick and tidy will definitely use again.

Everything went smoothly from booking to the Sweep. Dan is very friendly, punctual and am happy with the service. Would highly recommend.

Dan did a great job sweeping my chimney. He was punctual, personable and took great care to keep everything clean and tidy. Would recommend.

Recently engaged Dan and team at No 1 Fires to supply and fit a balanced flue gas fire.
This was one of the best decisions in home improvements I've ever made.
Starting with the ' showroom' experience. Dan was courteous, respectful and friendly. He patiently explained the options available to us which made it easy to decide our requirements.
From that point forward the communication from Dan explaining delivery and timelines was excellent. Even down to a by the minute notification of his arrival at our house for survey/consultation then the work itself.
To the job itself. As said arrival was to the minute prompt. Preparation, including dust/ protection sheets for furniture and oak floors was comprehensive, then the installation of the new appliance, including substantial works to the fabric of the building/flue aperture, the removal of the old appliance and the clearing up, testing and demonstration was of the highest professional standard.
Highly recommended without reservation.

We have just had a beautiful gas fire and surround fitted. Absolutely perfect for our lounge.
Nothing too much trouble, very clean and tidy workmanship.
A big thank you to Dan and colleague. We will always recommend you 100%.
Pat and Geoff Taylor Ringwood.

No1 Fires were extremely helpful and professional in helping us choose the electric fire we needed for our lounge. The fitter did an excellent job and nothing was too much trouble.
We are so very very pleased with the additional effect the fire has added to the room.
Our thanks and much appreciation goes to all at No1 fires.

I was very in pressed the served I revived my fire would not light but they managed to get it going and now works really well if I need it serviced again I will use them again they did a advice me that my fire was not great so might think of getting it replaced so definitely would use them in the future for new fire I felt confident it what they said and the advice they gave

Efficient and job well done. Engineers were personable and helpful.Would thoroughly recommend.

I am very pleased with the wall hung fire I’ve just bought from No 1 Fires South Coast, what a difference it has made to my flat, a lovely centre piece.so cosy.
Great Customer Service installed the wall hung fire so quick, cleaned and tidied up after them.
I certainly will recommend them to all my friends.
Thank you No 1 Fires South Coast.

I needed apart for my 14 year old gas fire. Dan managed to source the part for me (from abroad) and now I finally have my fire working again. Wonderful service. It was not an easy part to get!!! Would definitely recommend