When I contacted Nolaras through Trustpilot, I got an immediate response from nolaras. They had already processed my refund to my credit card as per their 90 day refund policy. I was very happy with m... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
This is my first order with this company. They sent an email saying my package was delivered and I never received the package. I sent multiple emails to their customer service department and never rec... Voir plus
L'entreprise a répondu
Ordered a grooming brush, got order confirmation then advice shipped. Not received after two weeks, tracking page then said number could not be found, email cs.nolarus.com three times but no response.... Voir plus
L'entreprise a répondu
I didn't like that my package never came. I did appreciate the refund tho. Thank you. I just dont understand where my package (car polish) went. I would have preferred receiving it.
L'entreprise a répondu
2,8
Moyen
289 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 45 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
We were surprised
We were surprised. Our hairy dog had lots of tangles. Each time we brush him it removes more tangles and he looks better. It does not shave the hair but removes tangles
1 août 2026
Avis spontané
Réponse de Nolaras
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Fan Cleaning Brush
Didn't care for the Fan Cleaning Brush. Nolaras made it right and refunded. Greatly appreciated.
18 août 2026
Avis spontané
Réponse de Nolaras
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
I was very impressed by the way you handled my concerns.
I was very impressed by the way you handled my questions and kept me informed about what was going on. You were very helpful and considerate and I really appreciate everything you did for me. Thank you!!!
19 août 2026
Avis spontané
Réponse de Nolaras
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Purchase was easy to make and arrived…
Purchase was easy to make and arrived in a timely manner. Item works as advertised.
13 août 2026
Avis spontané
Réponse de Nolaras
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
I bought a product and have not…
I bought a product and have not received it yet. I am disappointed and dissatisfied. I want to call the company but unable to find a phone number.
31 juillet 2026
Avis spontané
Réponse de Nolaras
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
It took approx.2 and a half weeks to…
It took approx.2 and a half weeks to get my item. AND I was not informed of the estimated day of arrival. I am pleased with the product though.
1 août 2026
Avis spontané
Réponse de Nolaras
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
I did get the refund but took awhile. Thank you Nolaras
I ordered your product and now don't need it. The package has not been opened. I've sent numerous emails and also used the contact page. No answers.
What does it take to get shold of Nolaras?
NOLARAS did give me the refund. It was work but they came through.
8 août 2026
Avis spontané
Réponse de Nolaras
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
I am happy with the mixing tool that I…
I am happy with the mixing tool that I ordered. I use it to scramble my eggs. It makes easy work of the task and does it better that I could do by hand.
17 août 2026
Avis spontané
Réponse de Nolaras
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Customer Service Excellence
I had an issue with my order, but had a great customer experience to resolve the issue. It has been resolved to my complete satisfaction.
17 août 2026
Avis spontané
Réponse de Nolaras
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
A really caring seller
A really caring seller. She answered all my questions very quickly and my products were sent to the address I wanted without any problems.
15 juillet 2026
Avis spontané
Réponse de Nolaras
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
How do I charge the light?
15 août 2026
Avis spontané
Réponse de Nolaras
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
Tracking may be an issue
One thing that I couldn't find out where my package was at times during the shipment. Tracking details were hit and miss. I'm not sure if it was through you or the delivery company. Otherwise it was a good experience. I bought this for my families dog. It's a xmas present so we won't know how well it works until then
5 août 2026
Avis spontané
Réponse de Nolaras
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Absolutely zero customer service!!!
Absolutely zero customer service!!!! Zero response to numerous emails and zero response to their contact form. Order was never received. Tracking number provided did not work! It said “not found.” I would NOT purchase anything from this company ever!!!
1 août 2026
Avis spontané
Réponse de Nolaras
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
Pet Grooming Tool
I ordered the grooming tools to use to remove mats from the fur of my long-hair cats because the ads all show people using the product to literally shear the fur off. I was disappointed because they didn`t work any better than other tools I already had and they certainly didn`t trim fur off or remove mats. And I am $52.00 out.
1 août 2026
Avis spontané
Réponse de Nolaras
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
There was a hiccup with the shipping…
There was a hiccup with the shipping company but Nolaras made it good. They were very prompt in responding to me and dealing with the issue.
13 août 2026
Avis spontané
Réponse de Nolaras
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Réponse de Nolaras
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Where is my package
Where is my package? Been almost a month.
Nolaspg-941857
20 juillet 2026
Avis spontané
Réponse de Nolaras
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
Do not buy anything from this company!
Do not buy anything from this company!
I have reviewed them and emailed them 3 times now with NO response.
I just keep getting asked to email them, (which I have done 3 times now) only to hear nothing back.
Don’t waste your money!!
I have emailed you on the above email!!!!
Bet I don’t here from you
Oh wow, that’s the best excuse you have given so far.
As I
Said I have said I have emailed you three times, so don’t make out you haven’t received it because my email says you have
24 juillet 2026
Avis spontané
Réponse de Nolaras
Hello, have you contacted us yet? We didn't find your name in the email.
We are very sorry for the inconvenience caused to you. We will also improve our services.
Réponse de Nolaras
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
I believe I have been scammed
I believe I have been scammed. No real tracking number. It's been weeks and nothing. Thinking on calling consumer fraud.
11 août 2026
Avis spontané
Réponse de Nolaras
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
L’expérience Trustpilot
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