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I am very satisfied with Total Processing's service. Pieter is a friendly man who helps you with everything. He is available 24/7 and thinks along from a business perspective. The service is highly recommended!

Melisa from Total Processing helped us updating the Shopify integration solution. She lead me through step by step and even checked our customer journey for any potential derailers. Great expertise and a real pleasure. A role model for customer engagement and support. Big thanks.

Melisa was super helpful and friendly. Amazing support!

The team at total processing supporting us completely through the application process and really took the time to understand our requirements, both short term and long term. Simon was especially helpful in this process.

Fast answers. And all requests solved. Thanks

The level of customer care from Martin Brindley at TotalProcessing is unmatched. Having dedicated direct communications with Martin has provided a super smooth onboarding process for us, and someone who’s always there to help should we need some assistance.

Going one step further, Martin and the team have advised us and provided helpful resources for other business challenges we faced, redefining “above and beyond”.

We’re almost a year into working together and there are only ever positive things to say and share.

We have been working with Total Processing for a number of months and the service to date has been fantastic. Finding a reliable payment service provider is crucial in the payments industry and what makes Total Processing stand out from the others is their fantastic support, ease of integration and wide range of payment options.
Support is essential in the world of online payments, and Total Processing excels in this area. Their support team is responsive, knowledgeable, and always willing to go the extra mile to assist. Whether it's a technical query or a general concern, I have received prompt and helpful responses leaving me with a positive impression of their commitment to customer satisfaction.
I would like to give a big thanks to Martin Brindley who goes above and beyond to ensure that we as a customer are always satisfied and is always on hand to help whenever is needed.
I would highly recommend Total Processing to businesses and individuals seeking a reliable, secure and robust payment service provider.

We are very happy with Pieter's work. He is very available and answers all our questions.

We had our business at a standstill and thanks to Pieter we were able to relaunch it very quickly.

I can't wait to see what's in store for us in the next few months.

Thank you Pieter

Was previously with these guys for 4 years before they decided to leverage our uptake in SEO by charging us an additional £1000 for selling CBD vapes despite us selling them the entire time we were with them. Their excuse when pressed on this, "the underwriter didn't see it." Of course this is nonsense as they are front and centre of the website.

These charges are despite us already shelling out around 15% for card fees when all the monthly fees, manual adjustments, PCI fees,etc are added up and at a time when the industry has just undergone intensive regulation which of course we are totally compliant with. You couldn't make it up.

Since we were forced to pull the account with no notice we have suspiciously been unable to source a new gateway leading to the loss of thousands of pounds of revenue and tens of thousands of recurring revenue and the destruction of 5 years worth of SEO.

I can't recommend staying away from these grifters strongly enough. Ironically they’ve been harassing us for £16 because they’re incapable of understanding their own contracts. A humiliating excuse for a company. Avoid. And shame on TrustPilot for aiding their grift because they pony up the monthly fee to have their reputation managed.

Total Processing have been excellent, Martin Brindley got us our processing account for our prize competition business, not only did they beat the competition on pricing, the plug-in is fantastic and seamless and the customer service has been first class. Would absolutely recommend them to anyone looking for payment solutions. Fantastic service.

Great experience onboarding TP with Pieter. Professional, resolutive and everything has been working flawless. We are really grateful for starting this cooperation, thank you so much team!

What an amazing team from start to finsh from us joining. Weekly calls from Simon who guided us from the start make it a breeze . This is a company who are just getting better by the day and making our business more simple and a easier process for our customers.

Melissa was super helpful & reminded me to do something I'd totally forgot to do! So thank you

I don't know what to say? except...

Thank you so much Pieter !

He was literally available 24/7 to solve all my problems & questions, also help me on other matter than processing payments ! (I was really shocked when he helped me on marketing things for my company!).
He found a good payment processor for my business, despite being a high risk business.

You can really trust TotalProcessing and their team !

I can highly recommend total processing and especially Pieter - competent, responsive, smart! If you are looking for a sustainable partner they are the one to choose.

Thank you for everything!

Total Processing very efficient and prompt with everything. Guide you through all requirements. Simon a great guy and very helpful . We look forward to working with you guys moving forward and would highly recommend there services !!!!

We changed from another payment processor over to Total Processing and the process was very smooth and relatively quick. The dashboard/portal is great and much easier to use than our previous gateway. The support has been good too.
Thanks especially to Simon L for helping us get the gateway in place when we were on a deadline. Super helpful!

Angel, Wing, Megan and the rest of the team are always quick with their responses and straight to the point.

Highly recommend Total Processing for cooperation as their team takes care of all your merchant's problems.

Total Processing truly are amazing. Pieter is always ready to answer your questions, 7 days a week. He will even call you to ask how things are going and if they can help with something.

There was an error when we went live (Not Total Processing's fault, it was a partner failure), I messaged Pieter and he immediately gathered everyone to get this fixed. He invited me on a call only 4 hours later and there were 8 people in there who were trying to fix the issue, and I know there were working more on it behind the scenes.

Later that day, we had another call with the team, and even more people showed up. Which really shows the commitment Pieter and his team had and how much they wanted to solve the issue.

We decided to gather again the next morning at 7 AM CET to go live again, and everyone was here again. It was 6 AM for Pieter (UK time) and even 01:00 AM for some USA guys, they were all here to see if the issue had been resolved.

Amazing commitment by this team and really helpful, I am thankful I work with them.