Noons UK Avis 

74
TrustScore 3.5 sur 5

3,5

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Lisez les avis des autres

Noté 3 sur 5 étoiles

1st purchase via Etsy cost £8.99 inc postage, 2nd purchase of identical item, direct from Noons cost £10.98, 15% discount code sent with 1st order wouldn't work, couldn't order via Etsy as Noons were... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A brilliant company. Easy to navigate website, prompt delivery, beautiful item, photo images are so clear. I have used it 3 times to make personalised shin pads for my son and his friends and they abs... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Never received the goods, had no reply to my email asking where these were, am now seeking to recover my payment

Noté 5 sur 5 étoiles

First time I have used Noons, have to say they are excellent. I emailed them after I had placed my order because I wanted to amend my personalised names that I had chosen and they promptly replied an... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Boutique de cadeaux

Écrit par l'entreprise

We are based in Walsall, where all of our gifts are handcrafted or personalised in our small workshop. We specialise in creating unique personalised gifts for you and your loved ones that can not be found on the high street. Please enjoy shopping with us and please visit our website for more exclusive gifts.


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

74 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

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3,5

Tous les avis

(74)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Rubbish service

Never received the goods, had no reply to my email asking where these were, am now seeking to recover my payment

10 août 2024
Noté 1 sur 5 étoiles

Really poor service

I ordered a Keyring 5 weeks ago and still not received it. While it is only a Keyring it was for my 6 year old autistic son and to him it is a big deal.
Several emails, a message on Instagram, messages to their messaging service and no response whatsoever. Website is now down. Assuming they’ve now closed down maybe.

23 août 2024
Avis spontané
Noté 1 sur 5 étoiles

None existant customer service and they are asking for tips!

I placed an order 4 weeks ago. The item wasn't delivered and it is no longer required, but I find it impossible to speak with their customer service to get a refund.
The phone number does not work, no asnwer to emails. When I tried online chat, it either told me that all agents were busy or asked me to raise a ticket to get a response within 24hrs (then of course no one responded to my ticket).
When I placed my order, Noons invited me to to leave them a tip, which I did!
Won't use them ever again.

18 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Quick delivery

Quick delivery, well packaged, and happy with item

3 juillet 2024
Logo de Noons UK

Réponse de Noons UK

Thank you so much for your review! We greatly appreciate it.

Noté 5 sur 5 étoiles

Fab little keyrings

Fab little keyring, bought for Fathers Day and loved it so much bought everyone one! Thanks for the service! Would defo recommend.

17 juin 2024
Logo de Noons UK

Réponse de Noons UK

Thank you so much for such a lovely review. I'm glad you enjoyed your keyring or shall I say keyrings! Please return soon :)

Noté 5 sur 5 étoiles

Good site

Good site, good price and good delivery

14 juin 2024
Avis spontané
Logo de Noons UK

Réponse de Noons UK

Thank you for your review. I'm really happy that you had a good experience.

Noté 5 sur 5 étoiles

A fantastic product

A brilliant company. Easy to navigate website, prompt delivery, beautiful item, photo images are so clear. I have used it 3 times to make personalised shin pads for my son and his friends and they absolutely love them!

29 mai 2024
Logo de Noons UK

Réponse de Noons UK

Thank you so much for your review and feedback, it’s greatly appreciated. We’d love to see their shin pads in use 😊

Noté 5 sur 5 étoiles

Top-notch service and quality

I recently purchased a personalised Liverpool keyring from Noons (noons.co.uk), and my experience was nothing short of fantastic. Before placing my order, I reached out to their customer service team to inquire about whether the font used in the image would match the iconic LFC font. Their response was incredibly prompt and reassuring, providing me with the confidence I needed to proceed with my purchase. As for the keyring itself, the quality is superb, and the personalisation accurately reflects the images on their website, just as I had hoped. I'm thoroughly impressed with both the product and the exceptional customer service provided by Noons. They've definitely earned my trust and future business.

26 mars 2024
Logo de Noons UK

Réponse de Noons UK

Thank you so much for the review and I'm glad that you've had such a positive experience with us. Our aim is to ensure that you don't feel like just another customer and hope we have a very simple but personal exchange.

Noté 5 sur 5 étoiles

Unbelievable service

Unbelievable service.
Very helpful and productive great.
Highly recommend .

20 décembre 2023
Logo de Noons UK

Réponse de Noons UK

Thank you so much for the lovely feedback. It really does mean a lot to us! Hope you have a lovely Christmas.

Noté 5 sur 5 étoiles

excellent service

excellent service, highly recommended.

12 décembre 2023
Logo de Noons UK

Réponse de Noons UK

Thank you so much for your review, it’s greatly appreciated. Hope you have a lovely Christmas.

Noté 5 sur 5 étoiles

First time I have used Noons

First time I have used Noons, have to say they are excellent. I emailed them after I had placed my order because I wanted to amend my personalised names that I had chosen and they promptly replied and amended my order with absolutely no problems whatsoever.
I received my order within two days and I am very pleased with it.

5 décembre 2023
Logo de Noons UK

Réponse de Noons UK

Thank you so much for your review, it is greatly appreciated. I'm genuinely so happy to hear how pleased you are with our gifts and our service :)

Noté 4 sur 5 étoiles

Very quick delivery.

Very quick delivery.
Item good.
Would use again.

27 novembre 2023
Logo de Noons UK

Réponse de Noons UK

Thank you for your lovely review, we hope to see you returning soon! Have a lovely Christmas.

Noté 5 sur 5 étoiles

Amazing service and products

Twice now I have ordered from here and both times I have been so pleased with my personalised items. The customer service is amazing they are very responsive and they do actually care about how they present your personalised products. I had to show off my orders to other people and had to end up putting a third order in for a friend and have had other friends order from here also, no complaints whatsoever. I will be using them more often

14 novembre 2023
Logo de Noons UK

Réponse de Noons UK

Thank you so much for the review and for being a returning customer. We strive to provide a personable and quality service and I'm glad you feel that way too.

Noté 1 sur 5 étoiles

Do not order through Etsy!

I ordered from Etsy and after a couple weeks of not hearing anything I sent them a message on the platform (already emailed once), only to be told they no longer sell on Etsy. Had to wait 2 days for me to be allowed to get Etsy to step in to get a refund.
I can't say anything about the products since it never arrived, but they should not have an Etsy page if they just take your money and don't say anything!

2 octobre 2023

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