I was charged 150 euro because I didn't realise I hadn't cancelled my subscription. As soon as the money left my account, I contacted them and despite having many answers to my pleas, they refused ab... Voir plus
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Lisez les avis des autres
People think it's spam when they get offers for other products when they haven't had chance to try it. Better to offer other products when a person is, day 3 weeks into the basic plan. If it's working... Voir plus
L'entreprise a répondu
A much younger friend recently told me she uses face yoga so your site popping up on my phone seemed an omen. Was impresses with what you are offering so, tentatively decided to give it a go.
L'entreprise a répondu
I have started few days ago and need to cancel my monthly subscription auto renewal. Nora was very helpful and cancelled the renewal right away upon my request. Should there be no further charges afte... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Nord Yoga
Écrit par l'entreprise
Glowing Skin Starts Here: No Needles. No Filters. Smarter Self-Care
Personalized face yoga – Custom routines to lift, tone, and sculpt your face naturally.
Quick guided sessions that boost circulation and smooth wrinkles.
Tailored meal plans designed to support your glow and goals.
Daily trackers for hydration, face workouts, and self-care routines.
Simple daily challenges to keep you motivated and see results fast.
Expert content on skincare, massage, and holistic beauty.
Video + audio guides that fit into your everyday routine
Coordonnées de contact
Etats-Unis
- hello@nord.yoga
- nord.yoga
3,2
Moyen
342 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Nord Yoga
Dear vip.munguntuul,
We're thrilled to see you're enjoying your facial wellness journey! It's wonderful knowing our face yoga routines are helping you achieve that natural glow. Keep up the great progress, and remember we're always at help@nord.yoga if you ever need anything.
Sincerely,
Nord Yoga Team
I think i received great offers though…
I think i received great offers though i am not into it right now.
24 avril 2026
Réponse de Nord Yoga
Dear liliaferrer,
We're so glad you appreciated the great value of our offers! Whenever you're ready to explore our personalized face yoga routines and wellness challenges, we'll be right here. Just reach out to help@nord.yoga if you ever need a hand getting started.
Sincerely,
Nord Yoga Team
Absolute SCAMMERS
AVOID- do not be beguiled by the fraudulent favourable reviews. This company lacks transparency and has charged me £800 for monthly charges. I’m embarrassed that I missed the cut off point and was then charged an enormous £80. I never dreamed that this could be a monthly recurring charge!!!! Despite support stating that this was clear -IT WAS NOT!! No refund is forthcoming and I will be reporting to authorities. AVOID.
15 avril 2026
Avis spontané
Réponse de Nord Yoga
Dear mrs Louise Mooney,
We understand your frustration about missing the cut-off point for the monthly charges. We are actively working on improvements to increase transparency. Please email help@nord.yoga with your account email and, if possible, the order number so we can assist you.
Sincerely,
Nord Yoga Team
Easy to join
24 avril 2026
Réponse de Nord Yoga
Dear summerduranleau,
We love hearing that starting your facial wellness journey was such a breeze! Have fun exploring the personalized routines and progress trackers as you build your new habits. We're always at help@nord.yoga if you ever need anything along the way.
Sincerely,
Nord Yoga Team
The app is good as far as face yoga but…
The app is good as far as face yoga but people who behind this app are crooks and ripped me off. There’s nothing and nowhere on this app about how much they would charge monthly after the first month… I feel violated and stupid. I hope as soon as 4 weeks are over I can get out of this subscription. As I was told in the email it will be cancelled. Upsetting that people create legal businesses by getting innocent people’s money. Unfortunately they won’t give me a refund. Ridiculous. Don’t fall for the app. It’s a scam!!!
23 avril 2026
Réponse de Nord Yoga
Dear Maria McColligan,
We understand your concern regarding your payment experience. We'd like to kindly remind you that subscription terms are clearly outlined and agreed to before purchase. Please email help@nord.yoga with your account email and order number so we can review your case.
Sincerely,
Nord Yoga Team
I reached out to support with an issue…
I reached out to support with an issue that I was having and Nora was so helpful and kind. I also really appreciated the quick response time.
22 avril 2026
Réponse de Nord Yoga
Dear Marcie G,
Hearing that Nora provided fast and caring assistance truly brightens our day! We're excited to keep supporting your facial wellness journey and helping you achieve glowing skin. Remember, we're always at help@nord.yoga if you need anything.
Sincerely,
Nord Yoga Team
Tricky subscription
I signed up for this. The result was ok, not great, but I didnt keep it up! The payment advice was not clear to me, and they tried to takec149.00 today.! I hope I have managed to stop that payment. I have now asked to be unsubscribed. IT WAS NOT CLEAR!
23 avril 2026
Avis spontané
Réponse de Nord Yoga
Dear Jeannette,
We understand that our payment advice was unclear and you wish to unsubscribe. We are actively working on improvements to our communication. Please email help@nord.yoga with your account email and, if possible, the order number so we can assist you.
Sincerely,
Nord Yoga Team
}Horrible experience with Nord Yoga
}
Disappointing experience from both product and customer service perspectives.
The course does not meet the expectations set by its presentation. The exercises lack structure, clarity, and depth, which significantly impacts the overall value of the program.
I reached out within 7 days of purchase after realizing these issues, but my refund request was declined based solely on policy, without meaningful consideration of the concerns raised.
While I understand that policies exist, a complete lack of flexibility in situations like this reflects poorly on the company’s commitment to customer satisfaction. If I could put 0 I would have do it!
I would encourage potential customers to carefully consider this before purchasing.
Finally got 75% refund.
“}
Très mauvaise expérience.
Le contenu de ce programme est franchement décevant. Les exercices sont mal conçus, sans profondeur et donnent l’impression d’un travail fait à la va-vite. On est très loin de ce qui est promis.
Le service client aggrave encore la situation : demande faite dans les 7 jours, refus immédiat avec une réponse standard et rigide. Aucune réelle écoute, juste une politique appliquée mécaniquement.
On a clairement l’impression que l’objectif est de garder l’argent plutôt que de satisfaire les clients.
Si j'avais pu mettre 0 je l'aurais fait.
Je déconseille fortement
Finalement reçu 75% de remboursement.
21 avril 2026
Avis spontané
Réponse de Nord Yoga
Dear Carole Duchaine,
Nous comprenons vos préoccupations. Nous souhaitons rappeler que nos conditions sont clairement présentées et acceptées avant l'achat. Pour que notre équipe puisse examiner votre dossier, envoyez l'e-mail de votre compte à help@nord.yoga.
Sincerely,
Nord Yoga Team
Varning- för "NORDYOGA" - ren Bluff
Bluff-företag. Läs villkoren NOGA - de är inte lätta att hitta.
Efter en provperiod på ca 300 SEK för 3 månader övergick kostnaden till 1500SEK per månad? år? timma?---- inte säker för det går inte att utläsa.
22 avril 2026
Avis spontané
Réponse de Nord Yoga
Dear Ann-Britt Sörensen,
We understand your frustration regarding the clarity of our terms and the trial period transition. We are actively working on improvements to make this clearer. Please email help@nord.yoga and include your account email and, if possible, the order number so we can assist.
Sincerely,
Nord Yoga Team
Helpful quiz, let me pay already
Liked: quiz options
Dislike: relentless ads for extras before I'm allowed to pay
21 avril 2026
Réponse de Nord Yoga
Dear MONTANAMOM,
We're thrilled you enjoyed the personalized setup and found the routine quiz helpful! We also hear your thoughts on the checkout steps. Keep up the wonderful progress with your natural glow, and remember we're always at help@nord.yoga if you ever need anything.
Sincerely,
Nord Yoga Team
Absolute scam wouldn’t give a refund…
Absolute scam wouldn’t give a refund when it was an error, messages sent to junk so never saw them They deleted product and wouldn’t refund.
Complete scam
Do not use
21 avril 2026
Avis spontané
Réponse de Nord Yoga
Dear Susan Lindsay,
Thank you, we understand your billing concern. We'd like to kindly remind you that subscription terms are clearly stated and agreed to before purchase. Please reach out to help@nord.yoga with your account email and order number so our team can look into your specific case.
Sincerely,
Nord Yoga Team
My request was dealt with quickly and…
My request was dealt with quickly and politely, I was disappointed I couldn't have a refund! but I had signed up so can't complain!
Regards Lesley Myers
21 avril 2026
Réponse de Nord Yoga
Dear Lesley Myers,
We're delighted our team could assist you swiftly and courteously! We love having you with us and hope you're enjoying the personalized face yoga routines for glowing skin. Remember, we're always at help@nord.yoga if you ever need anything else on your journey.
Sincerely,
Nord Yoga Team
I am not sure I have not seen anything…
I am not sure I have not seen anything about this yoga program yet
18 avril 2026
Réponse de Nord Yoga
Dear Drb,
We're thrilled to welcome you! As you start exploring, you'll find personalized face yoga routines and progress trackers waiting for you. Enjoy discovering everything designed for your natural glow, and we're always at help@nord.yoga if you ever need anything.
Sincerely,
Nord Yoga Team
DO NOT SIGN UP
I wish I read the reviews before! Total scammers! Whatever you do, do not sign up!!! Intitially paid £15.80 for a month, thought I'd try it. Without any notice saying my 30 days were up, an app where it is impossible to see how many days left before renewal and then an £79.11 charge for the next month!! Had it been the £15.80 I'd have though 'OK, fair enough' but £79.11??!! Emailed them on the day the money was taken to be told that it cannot be cancelled!! Every other company gives you a grace period by not these scammers! The yoga itself is just written instructions while a person is doing it, can't elarge, would have preferred if someone talked me through it. Made no difference after a month! Whatever you do, DO NOT SIGN UP!!
When Nord Yoga replied saying contact them so they seem nice, they basically said i have signed up but did not address the fact they've charged me 5 times the initial amount!! Scammers!!
13 avril 2026
Avis spontané
Réponse de Nord Yoga
Dear Ildiko Jenigar,
We understand your concerns about your payment experience. We'd like to kindly remind that subscription terms are clearly stated and agreed to before purchase. Please send your account email and order number to help@nord.yoga so we can look into this for you.
Sincerely,
Nord Yoga Team
Quick and effocient
16 avril 2026
Réponse de Nord Yoga
Dear Amanda Robinson,
We love hearing that you're finding our face yoga routines fast and effective! Fitting wellness into your day should be simple. Keep up the amazing progress, and remember we're always available at help@nord.yoga if you ever need a hand.
Sincerely,
Nord Yoga Team
Comprehensive assessment and…
Comprehensive assessment and comprehensive potential plan(s) with the opportunity to op out.
16 avril 2026
Réponse de Nord Yoga
Dear marilesbenavente,
We are so glad you appreciated the comprehensive assessment and the flexibility of our plans! At Nord Yoga, we are actively working on improvements to further prevent injury and enhance your experience. Please email help@nord.yoga with your account email and order number so we can assist you further.
Sincerely,
Nord Yoga Team
Shocking service
I’m appalled at the lack of Information and support for a refund from Nord Yoga after I noticed £79.11 taken from my account when I only ever agreed to a 4 week trial.
I was so stunned I automatically reported it as fraud to my bank account who are currently looking into it - and I have now forwarded them this link listing so many similar complaints against Nord Yoga confirming for me that is not an ethical way to conduct a business.
I now have the inconvenience of my bank card being replaced to prevent Nord Yoga from taking any further money out my account.
I received a reply from a Nord Yoga junior agent who confirmed that my unrequested subscription was now cancelled - and apologised for their “surprising charge” -
followed by a further email refusing to reimburse me £79.11, saying their “decision is final”.
The list of negative reviews on here sum them up completely as a scam, with no clear ethics and an unprofessional approach that’s not acceptable.
I see other customers recently have at least been asked to send their order details - I assume for a subscription none of them actually agreed to order.
After this Shocking experience I can only be thankful for TrustPilot for showing every similar poor review here - highlighting the need for this to be addressed.
And the only way Nord Yoga can start to ‘review’ their business and it’s reputation is by handing back reimbursements when they are requested - and clearly due!
14 avril 2026
Avis spontané
Réponse de Nord Yoga
Dear Elizabeth Anne,
Thank you, we understand your concern about the payment experience. We'd like to kindly remind that subscription terms are clearly stated and agreed to before purchase. Please email your order details to help@nord.yoga so we can look into your case directly.
Sincerely,
Nord Yoga Team
I got such a quick response
I got such a quick response. Thank you so much. Very friendly too!
16 avril 2026
Avis spontané
Réponse de Nord Yoga
Dear Kristi Dukes,
We're delighted our team could assist you swiftly and with a warm smile. It's truly wonderful having you on this journey to achieving glowing skin with your daily routines. Just remember, we're always here at help@nord.yoga if you ever need a hand!
Sincerely,
Nord Yoga Team
I dislike all the upsale ads
15 avril 2026
Réponse de Nord Yoga
Dear customer,
We understand your frustration with the upsale ads, and we are actively working on improvements to provide a better experience. Please email us at help@nord.yoga with your account email and, if possible, your order number so we can assist you further.
Sincerely,
Nord Yoga Team
Réponse de Nord Yoga
Dear Maggie,
We are thrilled to hear that you find Nord Yoga very inspiring! We are always actively working on improvements to make your experience even better. Should you ever need any assistance, please email us at help@nord.yoga and include your account email and, if possible, the order number.
Sincerely,
Nord Yoga Team
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