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Nord Yoga Avis 

342
TrustScore 3 sur 5

3,2

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I was charged 150 euro because I didn't realise I hadn't cancelled my subscription. As soon as the money left my account, I contacted them and despite having many answers to my pleas, they refused ab... Voir plus

Noté 4 sur 5 étoiles

People think it's spam when they get offers for other products when they haven't had chance to try it. Better to offer other products when a person is, day 3 weeks into the basic plan. If it's working... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

A much younger friend recently told me she uses face yoga so your site popping up on my phone seemed an omen. Was impresses with what you are offering so, tentatively decided to give it a go.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have started few days ago and need to cancel my monthly subscription auto renewal. Nora was very helpful and cancelled the renewal right away upon my request. Should there be no further charges afte... Voir plus

L'entreprise a répondu

À propos de l'entreprise

À propos de Nord Yoga

Écrit par l'entreprise

Glowing Skin Starts Here: No Needles. No Filters. Smarter Self-Care

Personalized face yoga – Custom routines to lift, tone, and sculpt your face naturally.
Quick guided sessions that boost circulation and smooth wrinkles.
Tailored meal plans designed to support your glow and goals.
Daily trackers for hydration, face workouts, and self-care routines.
Simple daily challenges to keep you motivated and see results fast.
Expert content on skincare, massage, and holistic beauty.
Video + audio guides that fit into your everyday routine

Coordonnées de contact

3,2

Moyen

TrustScore 3 sur 5

342 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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3,2

Tous les avis

(342)

320 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

The user experience is quite poor

The user experience is quite poor. I signed up for a one-month subscription, but when it ended, my card was charged nearly €100 without any clear confirmation, apparently for a six-month plan. This was extremely unexpected and disappointing. Overall, the experience felt misleading, and I would advise others to be very cautious.

18 février 2026
Avis spontané
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Réponse de Nord Yoga

Dear customer,

We apologize for the confusion regarding the renewal charges after your initial month. We are actively working to make our subscription terms clearer to avoid surprises. Please email help@nord.yoga with your account email and order number so we can review your case and assist you further.

Sincerely,
Nord Yoga Team

Noté 1 sur 5 étoiles

Deceptive business practices

Deceptive business practices! Nord Yoga lures you in with a decent 4-week plan at $21.99, then surreptitiously traps you in a recurring subscription, charging $105.99 per month after the initial plan ends. They said I, the customer, agreed to these charges somewhere in the checkout process, but it must’ve been hidden well as I usually have a keen eye for these details as a proofreader. They also said the details were given in a follow up email, but there is nothing about a recurring subscription fee in that email, only confirmation of the 4-week plan at $21.99. I requested screenshot proof of the recurring subscription notice but have received nothing to date. I’ve only received responses saying, basically, “you agreed to this” which I absolutely did not. This company utilizes deceptive business practices to steal $$$ from customers. Bad business. Do not be deceived!

15 février 2026
Avis spontané
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Réponse de Nord Yoga

Dear MDRobinson,

We regret the confusion regarding the recurring subscription terms. We take transparency seriously and are actively working on improvements. Please email help@nord.yoga with your account email and order number. We would like to provide the documentation you requested and assist you immediately.

Sincerely,
Nord Yoga Team

Noté 4 sur 5 étoiles

Did not like all of the hawking of…

Did not like all of the hawking of additional services after my initial payment.

17 février 2026
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Réponse de Nord Yoga

Dear Wanda Peace,

We appreciate your honest feedback regarding the additional services offered after checkout. We are actively working on improvements to better streamline this process. Please email help@nord.yoga with your account email and order number so we can share your insights with the team and assist further.

Sincerely,
Nord Yoga Team

Noté 4 sur 5 étoiles

So far it’s been answering question and…

So far it’s been answering question and more ads trying to sell me more stuff

17 février 2026
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Réponse de Nord Yoga

Dear Lisa,

We appreciate your feedback regarding the ads and additional offers presented. We are actively working on improvements to streamline the experience. Please email us at help@nord.yoga with your account email and order number so we can assist you further.

Sincerely,
Nord Yoga Team

Noté 1 sur 5 étoiles

Total scam

NB - Their response below is rubbish, I’ve been in contact with customer service and stand by what I said, it’s a total scam, signed up and paid for a 4 week subscription which wasn’t very good. (The written instructions didn’t match the video demonstrations). Checked I didn’t need to cancel anything but as email said I’d only paid for a 4 week trial and there was no way to cancel any subscription on the app I thought I was ok. No, £79 just came out of my account, apparently the only way to stop this happening is to contact customer service.

16 février 2026
Avis spontané
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Réponse de Nord Yoga

Dear Morag,

We apologize for the confusion regarding the renewal and the difficulty finding the cancellation option. We are actively working to improve this experience. Please email help@nord.yoga with your account email and order number so we can review your subscription and assist you directly.

Sincerely,
Nord Yoga Team

Noté 4 sur 5 étoiles

It was easy enough to order the Nord…

It was easy enough to order the Nord Yoga plan, but the only thing I didn't like about getting the Nord Yoga plan, is that they ask me to join around eight to ten more plans of different kinds. It seemed a bit pushy to me, it was just too much!

15 février 2026
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Réponse de Nord Yoga

Dear Kathy,

We appreciate your feedback. We hear your concerns regarding the number of additional offers presented during checkout—we never intend to come across as pushy and are working on improvements. Please email help@nord.yoga with your account email and order number if you need assistance.

Sincerely,
Nord Yoga Team

Noté 1 sur 5 étoiles

AVOID like the plague

AVOID, AVOID, AVOID!!! Not only does it not work, the description of the exercises often doesn't make sense and /or doesn't reflect what the model is actually doing. As well as that, it is NOT a free trial - I was charged £15.80. In addition, they have now sneakily charged my card with £79 with absolutely NO REMINDER or notification that my "subscription" was being renewed.
Apparently it's buried in their terms & conditions.
Seriously dodgy and I can't believe I fell for it. I wouldn't mind so much if it had actually made any difference!!!! DO NOT try it

16 février 2026
Avis spontané
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Réponse de Nord Yoga

Dear Shirena,

We're sorry to hear about the confusion regarding the renewal terms and the mismatch you noticed between the exercise descriptions and the model. We are actively working to improve our content clarity. Please email help@nord.yoga with your account email and order number so we can assist you.

Sincerely,
Nord Yoga Team

Noté 1 sur 5 étoiles

It is a toral scam

It is a toral scam, they continue to take money 3 more times from my card without letting me know. It was such a bad app that ı just checked for a few days and didn’t use it and deleted!

13 février 2026
Avis spontané
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Réponse de Nord Yoga

Dear Ayca Kobanbay,

We assure you Nord Yoga is legitimate. We understand your concern regarding the recurring charges that happened after you deleted the app. We are actively working on improvements to our clarity. Please email help@nord.yoga with your account email and order number so we can assist you.

Sincerely,
Nord Yoga Team

Noté 4 sur 5 étoiles

Questions were clear

15 février 2026
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Réponse de Nord Yoga

Dear alpinegh,

We're glad you found the questions clear! We are constantly working on improvements to ensure the best experience. If you have any further feedback or require assistance, please email help@nord.yoga with your account email and order number so we can look into it.

Sincerely,
Nord Yoga Team

Noté 5 sur 5 étoiles

The order process was easy and offered…

The order process was easy and offered a number of options I may choose to use in the future.

15 février 2026
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Réponse de Nord Yoga

Dear Laura Ziemba,

We're thrilled to hear the order process was easy for you! We’re actively working on improvements to keep your experience great. If you need assistance in the future, please email help@nord.yoga with your account email and order number.

Sincerely,
Nord Yoga Team

Noté 5 sur 5 étoiles

Very easy to sign up

14 février 2026
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Réponse de Nord Yoga

Dear Cheryl,

We’re happy to hear you found the sign-up process smooth! We are continuously working on improvements to ensure a great experience. Should you need any assistance, please email help@nord.yoga with your account email and order number.

Sincerely,
Nord Yoga Team

Noté 1 sur 5 étoiles

TOTAL SCAM

TOTAL SCAM
I BOUGHT A 7 DAY FACE YOGA PLAN FOR 9.07EURO ON THE 18TH OF JANUARY AND THERE WAS A FURTHER 92E TAKEN FROM MY ACCOUNT ON THE 26TH OF JANUARY THAT I DID NOT AUTHORISE .
I GOT THIS EMAIL YESTERDAY TO SAY THAT
You will continue to have access to your plan until February 20, 2026, after which your access will end automatically. There will be no additional charges. CANNOT BELIEVE THEY ARE STILL IN BUSINESS

16 janvier 2026
Avis spontané
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Réponse de Nord Yoga

Dear Noreen Sheehan,

We take claims of a scam seriously and understand your concern regarding the renewal transaction on Jan 26. We are actively working on improvements to subscription clarity. Please email help@nord.yoga with your account email and order number so we can review your plan details and assist you immediately.

Sincerely,
Nord Yoga Team

Noté 1 sur 5 étoiles

Scammed

It is a complete scam. I only signed up for one month at £15. There was no indication that this was a trial; no explanation of continuing charges; and, no suggestion that a £79 a month would automatically be charged. I complained to Amex about lack of clarity and being charged £79 without my permission. Nord Yoga sent them masses of incoherent paper work ( passed on to me) which implied that clicking on ‘start plan’ showed the monthly subscriptions would continue. I was never directed to that information when I signed up. Nord Yoga refused to refund the £ 79.11 and quoted their policy for “ no refunds”, which I had never been directed to when signing up. There are numerous similar complaints on Trust Pilot so I think my next move is to involve the Financial Ombudsman so that others are not scammed in the future.

28 novembre 2025
Avis spontané
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Réponse de Nord Yoga

Dear Brenda,

We take your concerns regarding the clarity of subscription terms and renewal pricing seriously. We are actively working to improve transparency in our checkout process. Please reach out to help@nord.yoga with your account email and order number so we can look into this matter further.

Sincerely,
Nord Yoga Team

Noté 1 sur 5 étoiles

I wish I had never opened the Nord …

I wish I had never opened the Nord Yoga site. Some how I managed to subscribe (not sure how?).
I have since been trying to log into the app and have only just managed after copious try’s to see what the app provide.
Basically it starts with exercises for face yoga and continues to information about health and beauty
I strongly wish I had ever heard of this company especially having paid $163.77 for information I could easily find for free on the net.
ITS NOT WORTH IT!!
I do not recommend it!!
VERY Unhappy customer.

Consequently

3 janvier 2026
Avis spontané
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Réponse de Nord Yoga

Dear WENDY HARE,

We regret to hear about the login difficulties and that the face yoga content fell short of expectations. We're actively working on content improvements. Please contact us at help@nord.yoga with your account email and order number so we can review your subscription details and assist you directly.

Sincerely,
Nord Yoga Team

Noté 5 sur 5 étoiles
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Réponse de Nord Yoga

Dear isaacs.b,

We are thrilled to hear you are off to a good start! We are actively working on improvements to make your experience even better. Should you need any assistance, please email help@nord.yoga with your account email and, if possible, the order number.

Sincerely,
Nord Yoga Team

Noté 1 sur 5 étoiles

Poor product and scam charges

Like many other customers I paid £15 for a 4 weeks trial and then found I was charged an additional £79.11 even though I cancelled. It’s a poor product not even worth£15 let alone an additional £79.11. When I contacted them I was told that I would not be refunded even though I’d cancelled. I’m very angry. This company is taking advantage of people. Don’t get sucked in as you will lose money. I will report to Ombudsman.

6 février 2026
Avis spontané
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Réponse de Nord Yoga

Dear Sharon Faulkner,

We are concerned to hear you were charged for the renewal even though you cancelled. We are actively working on improvements to ensure our cancellation process is seamless. Please email help@nord.yoga with your account email and order number so we can investigate your account status immediately.

Sincerely,
Nord Yoga Team

Noté 2 sur 5 étoiles

Like other users

Like other users, I believed I was signing up for a month’s trial. I took great care at sign up to ensure there wasn’t an automatic follow on deduction so I felt sick to find a $105.94/£78 deduction from my account one month later.
When I asked them on what authority they took my money, and asked for a refund, they said ‘ Regarding your refund request, our policy states that payments are non-refundable unless there was a proven missed cancellation or a technical issue on our end. If you believe you canceled your subscription before the charge or experienced any technical issues, could you please provide any proof of your previous cancellation or describe the steps you took? If you intend to dispute the charge with your payment provider, please let us know as well.’
Nord Yoga - with so many similar reviews you need to improve your processes and transparency.
Users - I wonder how we can track such sign ups/subscriptions so we can challenge when things go wrong.
Inside

2 février 2026
Avis spontané
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Réponse de Nord Yoga

Dear Lindi Dee,

We hear your concerns regarding transparency and the distinction between trials and subscriptions. We are actively working on improvements to make this clearer for all users. Please email help@nord.yoga with your account email and order number so we can review your case and assist you directly.

Sincerely,
Nord Yoga Team

Noté 1 sur 5 étoiles

Fraude

Fraude! Try to cancel and they charge me 4 times more for second month u didnt agree to renewal. No

6 février 2026
Avis spontané
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Réponse de Nord Yoga

Dear Sofia Ohaco,

We are sorry to hear about the difficulty cancelling and the unexpected renewal charge. We are actively working to improve our subscription management. Please email help@nord.yoga with your account email and order number so we can look into this for you immediately.

Sincerely,
Nord Yoga Team

Noté 5 sur 5 étoiles

Ive always wanted to get into face yoga…

Ive always wanted to get into face yoga and yoga just never went through with it!
Im 67 years young and my wrinkles are really starting to show and its devastating to me !
Over all im pretty healthy im 5'8 and 156 pounds so im hoping these plans will help me!?
One thing I dont understand is that its showing its free!!??
But i got charged for the plans ??!!
Doesn't make any sense to me!!

5 février 2026
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Réponse de Nord Yoga

Dear Angelina Huyskens,

We're excited to support your face yoga journey! We apologize for the confusion regarding the plan pricing appearing as free. We are actively working on improvements to ensure clarity for all users. Please email help@nord.yoga with your account email and order number so we can assist you further.

Sincerely,
Nord Yoga Team

Noté 1 sur 5 étoiles

I signed up for a trial for $29.06

I signed up for a trial for, I believe, 28 days for the cost of $29.06. Due to illness I missed some days during which I had help with paying my bills. After day 14 my nord yoga app was gone. During this time I had help with making sure my monthly bills were paid. Now I have recovered and am reviewing my credit card invoiced I find that on November 14th another $145.35 was put on my credit card. So in fact, I paid $174.41 for 14 days of yoga which equals $12.45 per day. Be aware.

14 octobre 2025
Avis spontané
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Réponse de Nord Yoga

Dear Sheila Stormo,

We're sorry to hear about your illness and the confusion regarding the charges after your trial ended. We are actively working on improving clarity around our subscription terms. Please contact us at help@nord.yoga with your account email and order number so we can review your account status and assist you directly.

Sincerely,
Nord Yoga Team

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