Norfolk Designer Gardens Avis 

568
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great experience from start to finish! Cannot rate Darren highly enough! Excellent customer service doesn’t even begin to cover it! Thank you so much! Highly recommend Darren, he was brilliant at fixi... Voir plus

Noté 5 sur 5 étoiles

We very recently ordered the Kensington Heavy duty extending Table and 8 chairs. I'm always a bit wary of ordering expensive items from a company new to me, so had a read of the reviews here and... Voir plus

Noté 5 sur 5 étoiles

Product ticked all my boxes, easy to assembled. Delivery was punctual and I was well informed. Two cushions slightly damaged, one phone call and staff very helpful and friendly, replacement cushions p... Voir plus

Noté 5 sur 5 étoiles

Easy ordering, prompt delivery from a lovely friendly delivery guy. Beautiful quality Bistro Set fits perfectly on my small patio area and already enjoyed a few lunches on it 😊 Was so pleased with... Voir plus

À propos de l'entreprise

  1. Magasin de mobilier de jardin

Écrit par l'entreprise

Norfolk Designer Gardens Ltd are a proud family run business with high product quality and first class customer service at our core. The business has always had creating beautiful furniture at its heart. Whether it be outdoor or garden furniture we have something for every occasion both modern and more classical to suit every taste. We strive to deliver premium quality outdoor furniture perfect for any outdoor space to really bring your garden to life. No matter the size of your property we are confident we have the right products to rejuvenate your space and to create a garden you can be proud of. As a family-run company, we are committed to give a genuine and personal service. From the second you land on this website, all the way through to installation and beyond – if you have any questions please don't hesitate to get in touch!


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

568 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 60 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,6

Tous les avis

(568)

228 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Delivery at 9pm not ideal

Delivery at 9pm not ideal. The driver, however, did a good and swift job of putting the bench together. It looks ideal and seems very sturdy as expected.

24 février 2026
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Réponse de Norfolk Designer Gardens

Thank you for your review, we really appreciate your feedback.

We’re sorry the delivery time wasn’t ideal, but we’re pleased to hear the driver provided a good, efficient service and that you’re happy with the bench. It’s great to know it looks the part and meets your expectations for sturdiness and quality.

If there’s anything further we can help with, please don’t hesitate to get in touch.

Thanks again,
The Norfolk Designer Gardens Team

Noté 5 sur 5 étoiles

Fantastic Garden Furniture

Fantastic Garden Furniture
Having ordered last year their table and chairs set and being impressed with quality and delivery, they were one of the first to consider for a bench.
Great choice and super quick delivery. Fantastic bench so comfortable and solid.

24 février 2026
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Réponse de Norfolk Designer Gardens

Thank you so much for your kind words. We really appreciate you taking the time to leave a review.

It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.

If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.

Thanks again,
The Norfolk Designer Gardens Team

Noté 5 sur 5 étoiles

Table well made, we are delighted with it

Excellent quick delivery with a very helpful driver. Good communication. The table is well made and solid and we are delighted with it. Couldn't find any instructions for putting it together but it was very easy and straightforward so not a problem. Would definitely buy from them again.

24 février 2026
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Réponse de Norfolk Designer Gardens

Thank you so much for your kind words. We really appreciate you taking the time to leave a review.

It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.

If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.

Thanks again,
The Norfolk Designer Gardens Team

Noté 5 sur 5 étoiles

Very helpful and love the bench

Very helpful and love the bench
Thank you

24 février 2026
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Réponse de Norfolk Designer Gardens

Thank you so much for your kind words. We really appreciate you taking the time to leave a review.

It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.

If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.

Thanks again,
The Norfolk Designer Gardens Team

Noté 5 sur 5 étoiles

Great quality bench

Great quality bench, exactly as advertised. Delivery was prompt and well managed

24 février 2026
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Réponse de Norfolk Designer Gardens

Thank you so much for your kind words. We really appreciate you taking the time to leave a review.

It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.

If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.

Thanks again,
The Norfolk Designer Gardens Team

Noté 5 sur 5 étoiles

Incredible furniture and service

I've never left a review but the furniture and delivery service were beyond five star. Thank you so much

13 février 2026
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Réponse de Norfolk Designer Gardens

Thank you so much for your kind words. We really appreciate you taking the time to leave a review.

It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.

If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.

Thanks again,
The Norfolk Designer Gardens Team

Noté 5 sur 5 étoiles

Well happy arrival was very fast

Well happy arrival was very fast and can’t wait for summer to use it

12 février 2026
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Réponse de Norfolk Designer Gardens

Thank you so much for your kind words. We really appreciate you taking the time to leave a review.

It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.

If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.

Thanks again,
The Norfolk Designer Gardens Team

Noté 5 sur 5 étoiles

Fantastic product

Fantastic product

Great price and delighted with the quality of the table - looking forward to many years of barbecues ! Delivery really fast and efficient as well

8 février 2026
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Réponse de Norfolk Designer Gardens

Thank you so much for your kind words. We really appreciate you taking the time to leave a review.

It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.

If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.

Thanks again,
The Norfolk Designer Gardens Team

Noté 5 sur 5 étoiles

Really happy with our new furniture

Really happy with our new furniture, bonus that it was in the sale! Fantastic service and great friendly delivery.

11 février 2026
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Réponse de Norfolk Designer Gardens

Thank you so much for your kind words. We really appreciate you taking the time to leave a review.

It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.

If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.

Thanks again,
The Norfolk Designer Gardens Team

Noté 5 sur 5 étoiles

Great company and great product

Great company and great product

10 février 2026
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Réponse de Norfolk Designer Gardens

Thank you so much for your kind words. We really appreciate you taking the time to leave a review.

It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.

If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.

Thanks again,
The Norfolk Designer Gardens Team

Noté 5 sur 5 étoiles

Excellent quality and very well priced

Excellent quality and very well priced. Lutyens bench, delivered by Darren and constructed on site. Would highly recommend. Very pleased with service all round and big thank you to Darren.

16 février 2026
Avis spontané
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Réponse de Norfolk Designer Gardens

Thank you so much for your kind words. We really appreciate you taking the time to leave a review.

It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.

If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.

Thanks again,
The Norfolk Designer Gardens Team

Noté 5 sur 5 étoiles

Excellent all round

Great quality product & great communication

4 février 2026
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Réponse de Norfolk Designer Gardens

Thank you so much for your kind words. We really appreciate you taking the time to leave a review.

It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.

If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.

Thanks again,
The Norfolk Designer Gardens Team

Noté 5 sur 5 étoiles

Great product and delivered and put…

Great product and delivered and put together on time

5 février 2026
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Réponse de Norfolk Designer Gardens

Thank you so much for your kind words. We really appreciate you taking the time to leave a review.

It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.

If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.

Thanks again,
The Norfolk Designer Gardens Team

Noté 2 sur 5 étoiles

Product 9 Delivery 1

We bought a couple of teak chairs from our holiday let. The chairs are very good and the price was reasonable (winter sale)
Delivery was a bit of a nightmare. I don't think its necessarily the sales team but the choice of carrier.
The first chairs were dispatched but seemed to disappear. Two weeks later and a couple of phone calls a second pair were dispatched. Another week or so later we received a call from a delivery driver saying he would be delivering to day. Later called again saying he was at the wrong house. Hopped in to the car and met the driver to check it was our delivery, and it was. Checked the documentation and the dispatch note from Norfolk was correctly addressed. But the courier label on top of the note was the right postcode but a completely different house name??. Not the drivers fault, he was a big help sorting things out.
So in short, the product is good, we're happy with them. Order well ahead ours took a month to eventually arrive. And make sure you have a mobile number attached in case of problems.

15 janvier 2026
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Réponse de Norfolk Designer Gardens

Thank you for your detailed review, we really appreciate you taking the time to share your experience.

We’re really pleased to hear you’re happy with the chairs and that they met your expectations, especially securing them in the winter sale.

We’re very sorry for the issues you experienced with delivery, that certainly isn’t the level of service we aim to provide. From what you’ve described, it appears there was an error with the courier labelling, and we completely understand how frustrating that must have been. We’re glad to hear the driver was helpful in resolving things on the day.

Your feedback regarding delivery has been noted and will be passed on, as we’re always looking to improve the overall experience from order to arrival.

If there’s anything further we can assist with, please don’t hesitate to get in touch.

Thank you again for your support,
The Norfolk Designer Gardens Team

Noté 5 sur 5 étoiles

Great communication and excellent…

Great communication and excellent deliver service.
Great product as well.

4 février 2026
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Réponse de Norfolk Designer Gardens

Thank you so much for your kind words. We really appreciate you taking the time to leave a review.

It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.

If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.

Thanks again,
The Norfolk Designer Gardens Team

Noté 5 sur 5 étoiles

Quality bench

Quality bench , beautifully made in teak .
Delivered to the Highlands … it was free delivery , which was remarkable.
It came very well packed on a pallet .
Very pleased with the customer service and communication..

2 février 2026
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Réponse de Norfolk Designer Gardens

Thank you so much for your kind words. We really appreciate you taking the time to leave a review.

It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.

If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.

Thanks again,
The Norfolk Designer Gardens Team

Noté 5 sur 5 étoiles

Did what they said on the tin.

Did what they said on the tin.

2 février 2026
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Réponse de Norfolk Designer Gardens

Thank you so much for your kind words. We really appreciate you taking the time to leave a review.

It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.

If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.

Thanks again,
The Norfolk Designer Gardens Team

Noté 5 sur 5 étoiles

High quality furniture with good…

High quality furniture with good delivery service

19 janvier 2026
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Réponse de Norfolk Designer Gardens

Thank you so much for your kind words. We really appreciate you taking the time to leave a review.

It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.

If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.

Thanks again,
The Norfolk Designer Gardens Team

Noté 5 sur 5 étoiles

Excellent

Very good service - delivered and installed our garden table and chairs promptly. We are delighted with it and thoroughly recommend this company

30 janvier 2026
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Réponse de Norfolk Designer Gardens

Thank you so much for your kind words. We really appreciate you taking the time to leave a review.

It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.

If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.

Thanks again,
The Norfolk Designer Gardens Team

Noté 5 sur 5 étoiles

A really personal service and the teak…

A really personal service and the teak outdoor furniture is extremely good quality.

19 janvier 2026
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Réponse de Norfolk Designer Gardens

Thank you so much for your kind words. We really appreciate you taking the time to leave a review.

It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.

If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.

Thanks again,
The Norfolk Designer Gardens Team

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