Norfolk Football Ltd Avis 

154
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Paul sorts us out with all our match and training kits for the kids, plus for all of us coaches. He always has a great range of stock, replies to any questions or queries quickly, and continues to pr... Voir plus

Noté 5 sur 5 étoiles

Couldn’t recommend Paul and the team enough, we’ve had them as a supplier for countless seasons for our adults (and youth). Most recently we needed 7 extra shirts due to damage to some tops, expecting... Voir plus

Noté 5 sur 5 étoiles

So helpful , exchanged my purchase for an alternative size with no quibbles . Offered my son lots of advice with regards to team kits and even gave him some personal training hints and tips too ! Fa... Voir plus

Noté 5 sur 5 étoiles

We absolutely love Norfolk Football (Suggs Gym)! Highly recommended Company. We have used this company for goal keeper kits which were fantastic quality and quick turnaround. Multiple trophies and... Voir plus

À propos de l'entreprise

  1. Magasin d'articles de football
  2. Magasin de vêtements
  3. Fournisseur de textile
  4. Magasin de vêtements et d'articles de plein air
  5. Magasin de vêtements imprimés
  6. Magasin d'articles de sports

Écrit par l'entreprise

We are Norfolk's top Football retailer, offering the latest designs in Kits, Team wear, Leisure wear and equipment. Supplying clubs and teams all over the UK with a very bespoke high quality service.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

154 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(154)

19 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Helpful, rapid, kind

Norfolk Football were so helpful with my order. They were kind and very efficient meaning I had my new, high quality gear quickly. I would highly recommend using them and going to their warehouse. Thank you.

1 septembre 2023
Avis spontané
Logo de Norfolk Football Ltd

Réponse de Norfolk Football Ltd

Hi Eloise, thank you very much for the review

Noté 1 sur 5 étoiles

Disappointing service and communication

I understood the items were in stock and ordered for my grandsons birthday with a delivery date 2 days before his birthday. They didn’t arrive on his birthday or even a week later. After chasing up the order I was told the company were awaiting new stock. The present finally arrived around 3 weeks later but one set of socks were mixed with adult and child sizes!

23 juillet 2023
Logo de Norfolk Football Ltd

Réponse de Norfolk Football Ltd

Hi Chris, thank you for leaving your review firstly, reviews and feedback help us to ensure we offer the best service we can to our customers and adjust things we dont get quite right.

Please see some feedback on your order, as listed in our terms and conditions all Norfolk Football stocked items have a number of that stock listed on each item page, to which your items which form NF1722 did not have a number beside them. When this happens, we order the items in from our manufacturer, (on this occasion Errea)
Once we receive these items we usually dispatch them within 24 hours.
I can see from your order we did not dispatch within 24 hours but was in with 5 days. i can only apologise for the slight delay in dispatching to you later than we normally do, it is an incredibly busy time for us during the summer however we are reliant on how fast our suppliers process and dispatch to us.. One of your items was out of stock with Errea and we had to wait for that to come available.
We value everyone of our customers, no matter of order size and operated as best as we could at the time.

With regards to the adult sized item you received, please can you contact us regarding this through the appropriate returns channels as we are not aware of this and have not been notified by you. If you can do this we can sort this out immediately for you.

kind regards
Norfolk Football

Noté 5 sur 5 étoiles

Great supplier!

Norfolk Football have delivered another great product. With great communication from start to delivered product. They go the extra mile to meet the customers needs - Thank you

8 juin 2023
Logo de Norfolk Football Ltd

Réponse de Norfolk Football Ltd

Hi Adam, thank you for your kind words, it is very pleasing for us to read this and to know we are exceeding your expectations!

Noté 5 sur 5 étoiles

Strong recommendation

Bought some gloves last year for 5 a side on 4g pitches. Still going strong. Absolutely brilliant gloves

16 juillet 2022
Avis spontané
Logo de Norfolk Football Ltd

Réponse de Norfolk Football Ltd

Thank you James for your review. We are very careful about which brands we choose to retail and having Precision has always been excellent with our customers.

Noté 4 sur 5 étoiles

It was overall a good experience

It was overall a good experience. I got what I paid for at the price agreed.
The lads were helpful when it came down to ask about shipping time and few other queries I had.
Very positive experience and good product.

8 janvier 2023
Noté 5 sur 5 étoiles

Personable Service

Updated electronically of ordering process, after attending in person to try on sizes. Great service throughout. Very happy young boy in his new kit and accessories.

18 janvier 2023
Noté 5 sur 5 étoiles

Excellent Customer Service

Despite not receiving my original order, the team at Norfolk Football Ltd were quick to respond to my email and send out a replacement for my missing order. A very pleasant and hassle free transaction.

5 janvier 2023
Noté 5 sur 5 étoiles

Another fantastic service from Norfolk Football

Fantastic service from Paul and his team, as always.

Lead times clearly communicated, and always on time or early. Equipment and kit, always in great condition, and well packed. Paul has been flexible with collections also - going above and beyond out of hours to ensure I could pick kit up before a match.

21 décembre 2022
Avis spontané
Noté 3 sur 5 étoiles

Lovely Quality, long delivery.

Lovely Quality, but I wish it didn't take so long to be delivered. Nearly 6 weeks from ordering to delivery.

25 novembre 2022
Logo de Norfolk Football Ltd

Réponse de Norfolk Football Ltd

Hi Claire, thank you for taking the time to send a review, these are very valuable to us which enable us to offer the best service we can.
As the club have asked us to deal with orders as they come in, we do not hold stock of ready printed items so we order in as they order come in. All club shop orders take 3-4 weeks to complete as stated on the club shop home page when you enter the store.

Unfortunately, Royal Mail has been a slower service due to striking action by their staff to which we cant control, we of course fully apologise for this but only found this out that it may affect your service after we had sent it ..

we will always aim to get your order to you as soon as possible - and as the strikes from RM have been more frequent we are looking at courier options for our customers.

Noté 3 sur 5 étoiles

Very slow at receiving items order took…

Very slow at receiving items order took over a month ,the county kit only gets used 4 times a season and 2 matches went past when they didn’t have it

22 novembre 2022
Logo de Norfolk Football Ltd

Réponse de Norfolk Football Ltd

Hi Michelle, thank you for taking the time to review our products and service. Your clubshop order isnt held in stock as per the clubs contract so all clubshop orders take approx 4 weeks to complete as we order in and decorate. This information is listed on the clubshop for you. We try to ensure everyone who uses our site knows all of the terms before purchasing so they are aware and happy with the service they receive. I hope this helps for future use.
Many thanks

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