Northfield Lines Avis 

230
•
TrustScore 1.5 sur 5

1,6

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Lisez les avis des autres

Noté 1 sur 5 étoiles

If I could give this a negative star I would. However, we will keep it at one star, to match the Sheriff's Dept badge in which is awaiting your company. I reached out to the information line to... Voir plus

Noté 1 sur 5 étoiles

Calling them greedy is one thing, but charging one way tickets from $15 to $35 while being well over 30 minutes late..suck. :] unreliable office number where they don't answer the call, no way to co... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Not sure why there are so many positive reviews planted; my peers and I all dread using this service. Bus times are quite inconsistent - you never know if it's going to leave one minute early or be th... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I was flying home for spring break on a late flight along with around 10 others and the bus didn’t show. Because it was so late the office was closed and no one was answering our calls. We weren’t eve... Voir plus

À propos de l'entreprise

  1. Service de transport
  2. aussi dans
  3. Magasin d'accessoires automobiles

Écrit par l'entreprise

Minnesota's #1 Choice for Transportation! Recipient of the prestigious United Motorcoach Association "Vision Award" Named Motorcoach Operator of the Year by METRO Magazine! At Northfield Lines, Inc., our team of transportation professionals are dedicated to ensuring that your travel experience is positive. Sit back and relax with the total confidence that your trip will be more enjoyable than you ever expected. We travel more than 1 million miles yearly and have more than 25 years of experience. From your first contact, to bid and proposal, to travel planning, to professional, courteous drivers, to state of the art equipment, everything we do is geared toward providing you with safe, enjoyable, worry-free travel.


Coordonnées de contact

1,6

Mauvais

TrustScore 1.5 sur 5

230 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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1,6

Tous les avis

(230)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing Customer Service!

Our driver Daniel exceeded expectations by anticipating our every need! Would highly recommend him and this company if you are looking for a bus to rent!

20 février 2019
Avis spontané
Noté 1 sur 5 étoiles

No refund! Bus was super late!

My bus was scheduled to pick me up at the airport but it never showed up! My friends and I decided to get an Uber instead. When I tried to get a refund on my bus ticket the next day, they wouldn't give it to me because "it showed up eventually". I don't want to be picked up two hours late! Especially after a long flight!

6 février 2019
Avis spontané
Logo de Northfield Lines

Réponse de Northfield Lines

Hi Abbie
Again, as we explained on the phone, the bus did show up but you chose not to ride it. YES, we were late. 10" of snow will do that to traffic- ask anyone on the road yesterday. We notified all ticket holders of the delays & provided a link to track your bus.

Noté 5 sur 5 étoiles

Jim was our driver

Jim was our driver, he did great. conditions were very difficult. toilet freezes in the winter

17 janvier 2019
Avis spontané
Noté 5 sur 5 étoiles

Best bus company in town

I have been a Northfield Lines customer for many years, using them for both personal and professional events on a wide variety of occasions. I have never been disappointed. Everyone and everything connected with the company, from Pam in Sales to the various drivers we have had, especially Gary who has driven for our annual holiday party the past few years, are truly outstanding and do whatever is needed to make certain that everything goes well and on-time. The equipment, whether a smaller vehicle or a full-size coach, are always spotlessly clean and in top condition. Their prices are very competitive as well, but I wouldn't even consider trying to save a few bucks by going somewhere else; it just wouldn't be worth it.

16 janvier 2019
Avis spontané
Noté 3 sur 5 étoiles

Overall good with a few hiccups

The reservation process was easy. The night of the driver name I was given changed without notice to the coordinator of the group. Driver was told pick up at 8:30, wasn't there at 8:30 called the number given by the reservation process and it was a different driver. The old driver got a hold of the new driver and they showed u at 8:45pm. Made for a longer night than it needed to be.

15 janvier 2019
Avis spontané
Logo de Northfield Lines

Réponse de Northfield Lines

I know, speaking for myself, that hiccups can be annoying- as I am sure this was on the night of your event. Sometimes due to circumstances we cannot control, usually traffic related, we are forced to make last minute changes to make sure we have a vehicle and driver arrive on time. When this happens, we do our best to try to keep everyone up to speed with all of the changes, but in your particular case we were unable to do so and we are sorry.

Noté 5 sur 5 étoiles

wedding guest transportation

Staff was easy to work with. Very professional. Chartered a coach bus for our daughters wedding to transport guests to and from our venue. Driver was prompt and professional. Stuck to our predetermined schedule. Would highly recommend.

15 décembre 2018
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service - bus was clean and driver was extremely pleasant! Everyone we worked with was fantastic - highly recommend!

19 novembre 2018
Avis spontané
Noté 5 sur 5 étoiles

Cargill Motor Coach

Everything went very smoothly. Driver’s were very professional and friendly. Satisfied my clients needs.

14 novembre 2018
Avis spontané
Noté 5 sur 5 étoiles

Very impressed!

We used Northfield Lines to transport our wedding guests to and from our wedding venue (from hotels). I have no complaints whatsoever - they were on time and our guests really appreciated having the shuttles there. Would definitely recommend them!

31 octobre 2018
Avis spontané
Noté 5 sur 5 étoiles

Wonderful Transportation Solution!

Pam was able to get transportation booked for us at the last minute and I really appreciated how urgently she treated the ask.

Jim was our driver. He was polite, helpful, drove nicely and safely. He was even willing to wait a few extra minutes at the end of the night so we could get everyone through Mall of America which was huge and some of us got lost.

If we're back in Minnesota again, we will definitely reach out to you for transportation. The bus was clean and comfortable and everyone was happy.

24 octobre 2018
Avis spontané

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