Northfield Lines Avis 

230
•
TrustScore 1.5 sur 5

1,6

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Lisez les avis des autres

Noté 1 sur 5 étoiles

If I could give this a negative star I would. However, we will keep it at one star, to match the Sheriff's Dept badge in which is awaiting your company. I reached out to the information line to... Voir plus

Noté 1 sur 5 étoiles

Calling them greedy is one thing, but charging one way tickets from $15 to $35 while being well over 30 minutes late..suck. :] unreliable office number where they don't answer the call, no way to co... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Not sure why there are so many positive reviews planted; my peers and I all dread using this service. Bus times are quite inconsistent - you never know if it's going to leave one minute early or be th... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I was flying home for spring break on a late flight along with around 10 others and the bus didn’t show. Because it was so late the office was closed and no one was answering our calls. We weren’t eve... Voir plus

À propos de l'entreprise

  1. Service de transport
  2. aussi dans
  3. Magasin d'accessoires automobiles

Écrit par l'entreprise

Minnesota's #1 Choice for Transportation! Recipient of the prestigious United Motorcoach Association "Vision Award" Named Motorcoach Operator of the Year by METRO Magazine! At Northfield Lines, Inc., our team of transportation professionals are dedicated to ensuring that your travel experience is positive. Sit back and relax with the total confidence that your trip will be more enjoyable than you ever expected. We travel more than 1 million miles yearly and have more than 25 years of experience. From your first contact, to bid and proposal, to travel planning, to professional, courteous drivers, to state of the art equipment, everything we do is geared toward providing you with safe, enjoyable, worry-free travel.


Coordonnées de contact

1,6

Mauvais

TrustScore 1.5 sur 5

230 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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1,6

Tous les avis

(230)

0 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Road Trip with Friends!

This was a wonderful experience from beginning to end. My contact who helped me book the trip was very communicative and friendly. Our driver arrived early and did a terrific job for us all day. The bus was clean and comfortable with a restroom and WiFi, as promised. All of us on the trip thoroughly enjoyed the day! I would definitely recommend your company to others for their trips.

31 juillet 2018
Avis spontané
Noté 5 sur 5 étoiles

Great service

Driver was late due to traffic but called to notify. Safe driving. Friendly. Arrived at pickup early. Clean bus. Nice and cool temperature.

31 juillet 2018
Avis spontané
Noté 2 sur 5 étoiles

Had some issues

Had some issues. We had trouble contacting our representative at Northfield Lines after we booked our transportation services and had to reach out to someone else at the company after a few weeks of unresponsiveness. Overall we were happy with the contracting process, and working with Northfield Lines prior to the day of the event, however. On the day of our event, one of the three bus drivers had the heat on instead of the AC for the entire 25 minute drive, making it very uncomfortable for our passengers, even after they repeatedly asked for the AC to be turned on. Additionally, one of the bus drivers picking up our guests after the event was late, making several guests wait and arrive late to the next event. We understand that this bus driver also backed into a tree or bush on the property after not following driving directions/signage onsite.

18 juillet 2018
Avis spontané
Logo de Northfield Lines

Réponse de Northfield Lines

Maren, first and foremost, thank you for your review. The sole purpose of collecting reviews is to not only recognize our strengths, but to identify and address our weaknesses in order to continually improve our services. We are sorry to hear that your experience with us was not satisfactory. We can do better and will. We would like to compensate you for these issues mentioned, and our office will be contacting you to do so.

Noté 5 sur 5 étoiles

Working with Northfield was a wonderful…

Working with Northfield was a wonderful experience. We contracted with them to supply motor coach and school bus service for our weekend long event. Communication was timely, professional, and personable. The service was on-time, clean, and the drivers were exceptional!

17 juillet 2018
Avis spontané
Noté 5 sur 5 étoiles

The Twins Legion Family Trip to Target Field

The Twins Legion Family outing for 30 people was enjoyable thanks to the Northfield Lines driver Steve. We had a relaxing trip to the Target Field and a relaxing journey home after the game. Great job!

17 juillet 2018
Avis spontané
Noté 5 sur 5 étoiles

Top Notch

From the first phone call to drop off, our experience was top notch. Professional personnel, clean bus, smooth ride, timely and fun. Our trip was a memorable experience from beginning to end!

12 juillet 2018
Avis spontané
Noté 5 sur 5 étoiles

Highly Recommended

I've used Northfield lines for our collegiate music ensemble tours almost exclusively for over 15 years. They have always provided great customer service, a fair price, outstanding drivers, and modern, well-maintained vehicles. I know our students will be well taken care of and safely moved from place to place with Northfield Lines, Inc.. I highly recommend them!

26 juin 2018
Avis spontané
Noté 5 sur 5 étoiles

AWESOME SERVICE

AWESOME SERVICE! Had a large client event, worked with Anna Lee. She was so responsive, have never had such amazing service regarding transportation needs. Buses were always early and clean, drivers were courteous- had signage requested- and knew where they were going. It was amazing to see that everything that I discussed with Anna Lee made it directly to the drivers, EVERY TIME. Wish I could give 20 stars. Seriously amazing, cant wait to come back for another event (hopefully soon). Anna Lee, you are the best! What a smooth operation you run-- LOVE IT! *******

25 juin 2018
Avis spontané

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