I tried to cancel an order online and there was no link or usable instructions to do so. Looks like your company doesn’t like cancellations and if they are allowed, you make them very hard to do.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
With increasing reseller sales, I needed wider tape to quickly pack and label boxes. I found what I needed at a great price. Markers for inventory control were suggested. Great idea! I got those t... Voir plus
L'entreprise a répondu
The price was much lower than other companies. Filters don't seem quite as thick as some others, but still very sturdy and capable of removing dirt. Product arrived quickly and in perfect condition.
L'entreprise a répondu
The NorthSky team was amazing! Had some issues with my order due to the delivery team as opposed to NorthSky but Brad was understanding of the challenge and did what he could to fix the issue. The pro... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
NorthSky is a streamlined, eCommerce-forward, innovative B2B MRO distribution platform. Our mission is to save businesses money on the products they need most to run efficiently, without ever compromising on quality.
30-Day Satisfaction Guarantee
Hassle Free Returns
30-Day Satisfaction Guarantee
If you are unsatisfied with your purchase for any reason, NorthSky offers a hassle-free 30 day return policy on the vast majority of our products with some conditional exclusions. Upon initiating an eligible return, you will receive a return shipping label in your email with instructions on how to process your return.
All return shipping charges will be covered by Northsky. Return refunds will be credited to the method of payment for the purchase upon receipt, inspection, and approval of the returned products at our warehouse.
Return process
To initiate a return on a recent order, visit the ‘My orders’ section of your user account page (www.northskysupply.com/account/orders) and select the order for which you would like to initiate a return From the order details page, click the ‘Request a return’ hyperlink and fill out the associated return details. Upon completing the return process on our website, you will receive a return confirmation email in your inbox with the return label and associated return instructions. After the product has been received, inspected, and approved at our warehouse, we will initiate a full refund for all returned products.
Exclusions
· Returned products must be in new condition
· Additional details/photos may be requested for approval
· Returns that do not meet the exclusion criteria may be subject to specific return fees or deemed ineligible for a refund but may be eligible for a store credit
Need more help?
For further assistance on processing a return, feel free to reach out directly to our customer service team:
Customer Request Form: https://northskysupply.com/pages/contact-us
Email: customerservice@northskysupply.com
Phone: 800-805-6686
Hours of Operation: Monday–Friday 7AM–7PM CST
Coordonnées de contact
1735 Hughes Landing, Suite 3A, 77380, The Woodlands, Etats-Unis
- 1-800-805-6686
- support@northskysupply.com
- northskysupply.com
4,2
Bien
190 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 27 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The NorthSky team was amazing!
The NorthSky team was amazing! Had some issues with my order due to the delivery team as opposed to NorthSky but Brad was understanding of the challenge and did what he could to fix the issue. The product was exactly as described and came with parts, instructions, and additional resources to assembly.
9 juillet 2026
Avis spontané
HIGH QUALITY TOOLS
The quality of all your tools I own are top notch. The service I have received after ordering tools is great. NorthSky is making their move to be number one in the tool market and PPE along with other branches of their business. I will definitely look to them when buying tools in the future. High quality and excellent prices is why you should check them out too.
22 juin 2026
Réponse de NorthSky Supply
Thanks for the great review, Paul. We appreciate your business!
Prompt service excellence quality for…
Prompt service excellence quality for the buck very satisfied
18 juin 2026
Réponse de NorthSky Supply
Thank you for the nice review Skittles! We appreciate your business.
Réponse de NorthSky Supply
Thanks for the five-star review David. We appreciate your business!
Good source for reseller tools
With increasing reseller sales, I needed wider tape to quickly pack and label boxes. I found what I needed at a great price. Markers for inventory control were suggested. Great idea! I got those too. Communications about shipping were timely and accurate. A good experience. I would purchase items here again.
2 juin 2026
Réponse de NorthSky Supply
Thanks so much for the great review, PhillyMama! We love hearing from our reseller partners and look forward to continuing to help your business grow!
Fast shipping quality parts
Fast shipping quality parts, first time ordering and everything was amazing
9 juin 2026
Réponse de NorthSky Supply
Thanks so much for the great review! Love hearing you had a great experience and hope to hear from you again!
Réponse de NorthSky Supply
Thanks for the greate review Narendra! We appreciate your business.
The order didn't get shipped even a…
The order didn't get shipped even a week after I ordered, and I couldn't get any response either on email or online chatting. I had to call the hotline eventually to get attention.
9 juin 2026
Réponse de NorthSky Supply
John, our apologies for the delayed response and delivery on your order. We are doing our best with our freight carrier to expedite delivery on your order. We appreciate your business and apologize for the inconvenience.
Réponse de NorthSky Supply
Hey Mohamad. Thank you for the valuable feedback. We normally send a tracking update the moment an order has shipped. Not sure what went wrong but will look into it and make sure we fix any bugs in our system. We appreciate your business and apologize that you had a negative experience.
Réponse de NorthSky Supply
Thank you for the great review, Judy. We appreciate your business!
Don’t buy here! Horrible Customer Service.
About 2 weeks late from estimated delivery date. Emails and left voice messages in the span of 4 days asking about status of order was never returned. Finally got an email and delivery confirmation after I threatened to dispute the charges via voicemail. This company is located in the Woodlands, TX. My first and last time doing business with them.
6 mai 2026
Réponse de NorthSky Supply
Apologies for the miscommunication and the lack of an appropriate response. Occasionally things get lost in the shuffle. I am showing that the order has been delivered. Please let us know if this is not the case and we will get it taken care of promptly. Again, we apologize for the mix up and appreciate your business.
They were quick and efficient in…
They were quick and efficient in addressing my questions.
13 avril 2026
Réponse de NorthSky Supply
Thanks for the great review, Sara! We appreciate your business and hope to hear from you again soon.
Réponse de NorthSky Supply
Thanks for the great review! We appreciate your business, Michelle!
Great product Excellent work gloves😄
2 avril 2026
Réponse de NorthSky Supply
Thanks for the nice review, William! We appreciate your business.
8mil 2x disposable gloves are my…
8mil 2x disposable gloves are my preference. They're really durable for medium duty work.
16 mars 2026
Réponse de NorthSky Supply
Thanks for the review Sutton. We appreciate your business! If you need anything, please don't hesitate to reach out.
I am very happy with my order
I am very happy with my order. Good quality product and affordable price
5 mars 2026
Réponse de NorthSky Supply
Thank you for the nice review, Van. We appreciate your business!
Réponse de NorthSky Supply
Thanks for the nice review, Matt. We appreciate your business!
Amazing company
That the package came exceptionally well and that my product was well taken care of
28 février 2026
Réponse de NorthSky Supply
Thank you for the great review. We love hearing from another happy customer!
Back last summer
Back last summer, I received some boxes of old glove that did not hold up very long for me. But that was just a few times that happen to me. I'm very happy with your gloves. Shipping is very good. Thank you.
22 février 2026
Réponse de NorthSky Supply
Thank you for the nice review, Troy! We appreciate your business.
Réponse de NorthSky Supply
Thanks for the great review, Brian! We appreciate your business.
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