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Norton Finance Avis 

186
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I was very happy with the service I received. Everything was explained, I was kept updated and found the whole process a lot less traumatic then I thought it would be. If I had to post a negative the... Voir plus

Noté 5 sur 5 étoiles

Super helpful, kept me in the loop. Transparent with everything. Quick turnaround. Have absolutely no negative things to say. Great from start to finish. Thank you

Noté 5 sur 5 étoiles

There were a few issues with hmrc which we had to overcome but with Nortons help a guidance we overcome the problems They have been brilliant they are well worth there money for there help and expe... Voir plus

Noté 5 sur 5 étoiles

The service we received from Norton Finance far exceeds what we could reasonably have expected. Our advisor Jodie went above and beyond to guide us smoothly through every stage of the applica... Voir plus

À propos de l'entreprise

  1. Courtier en finances
  2. Institution financière
  3. Courtier en prêts hypothécaires
  4. Société financière non banquière

Écrit par l'entreprise

Norton Finance are a leading provider of low cost loans and mortgages. We're a broker, not a bank, allowing us to search wider to find the perfect mortgage, secured, business or personal loan to suit your requirements. Get your FREE quote today.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

186 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

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A répondu à 50 % de ses avis négatifs

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4,8

Tous les avis

(186)

89 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing !

Amazing !! Friendly !! Work with you ! And everything was explained so well !!! Even what the loan would cost me. !!

4 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Great company - especially if you have a less than perfect credit record!

This is the second time I have used Norton Finance and again they have been excellent. Danielle Borrill was our case manager and she supported us through the whole process , nothing was too much trouble and she is incredibly efficient . The whole application was completed in double quick time and we received our loan money this morning. I can't recommend her enough.

1 novembre 2022
Avis spontané
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Réponse de Norton Finance

Thank you for taking the time to leave your review and for also being a returning customer!

It's great to see that everything was sorted for you so quickly and I have passed on your feedback onto to Danielle and her manager :)

Noté 1 sur 5 étoiles

Absolute joke company..

Absolute joke company... I have applied, they have called back and asked for a few more details. I asked if it is possible to send me an email. Their answer was: "We can't". Then I asked the girl who were talking to me on the phone, if it is possible for her to talk some slowly and in responce I got an answer that they will not be able to continue as I requested them to continue speaking slowly. Nonsense...

28 octobre 2022
Avis spontané
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Réponse de Norton Finance

Thank you for your feedback. We appreciate that this might be an inconvenience but due to Data Security we are unable to process an application over email, applications can be made securely either over the phone or by using our online journey.

Noté 1 sur 5 étoiles

Just simply really bad

Appalling behaviour and service this one for the FCA I think 🤔

28 juillet 2022
Avis spontané
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Réponse de Norton Finance

Thank you for taking the time to leave a review.

Unfortunately, we cannot find an application for you on our system so we are unable to look into this further.

If you would like to discuss this with us please feel free to email compliance@norton-finance.co.uk or call us on 01709 518518.

Noté 1 sur 5 étoiles

Harassing and annoying.....

Got an online quote just out of interest. Wasn't for me, they've called me 30 times in the last week. No exaggeration, 4 to 5 times a day, every day. Don't give them your number, you'll regret it. Won't ever use them out of principle now, even if I did need it.

14 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

Thank you Norton and Laura Shaw

Thank you for helping me to complete my purchase. The rates are high, but understandably so for my circumstance.

All the advisers were really helpful and always there to pick your calls. I cannot help but mention Laura Shaw. She treated me like family all the way through. Wonderful lady and a great asset to this company.

30 mai 2022
Avis spontané
Noté 1 sur 5 étoiles

Absolute crooks

Absolute crooks, they owners are multi millionaires and they prey on the poor, stay well clear and please never use this company

17 février 2022
Avis spontané
Noté 1 sur 5 étoiles

Seriously??

I thought dealing with a company like Norton would be good and all the 1* reviews couldn’t all be right, wrong!
Without going in to detail I would just say avoid these and seriously look elsewhere for your finance needs. We did and got everything sorted quickly, professionally without having to chase these…..

17 décembre 2021
Avis spontané
Noté 1 sur 5 étoiles

Extortionate rates and they won’t let you go

Worst mortgage company ever. Any excuse possible to avoid remortgaging to something resembling a semi reasonable rate and cannot make overpayments as the lump sum would “sit in credit until the end of our mortgage term” and not reduce the term or the monthly amount! Avoid at all cost!

29 septembre 2021
Avis spontané
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Réponse de Norton Finance

We are sorry to hear that you are unhappy with our service, the terms and conditions of your loan would have clearly outlined the details regarding lump sums payments. However, in exceptional circumstances we may be able to review the account for options to help. Please contact Norton Home Loans direct if you would like to discuss the matter further.

Noté 5 sur 5 étoiles

I would recommend this company to…

I would recommend this company to anyone looking for a secured loan. Not only because it was quick and simple but because of the service you will receive.

Every agent I spoke to engaged with me was helpful and I genuinely felt valued.

10 stars for Laura Percival who went well over and beyond in Customer Service expectations. Truly empathetic and lovely to deal with.

Sick fed up of being treated like a number use these guys and you will feel lie an individual again

8 juillet 2021
Avis spontané
Noté 1 sur 5 étoiles

Fraudulently added my partner to a loan…

Fraudulently added my partner to a loan and also have marked a missed payment against both our credit files although the payment was made, avoid at all costs. Total cowboys

5 mars 2021
Avis spontané
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Réponse de Norton Finance

Hello Mr Penman,

As you are aware, the statements you have made in this review are incorrect and do not reflect the circumstances which led to you writing it. We are sorry that you have felt compelled to leave this review, however we do not agree with the principle of knowingly leaving false information on a platform designed to help customers to make informed decisions, based on honest reviews of a service.

Kind regards,

Norton Finance

Noté 5 sur 5 étoiles

The members of staff that we spoke to…

The members of staff that we spoke to were excellent and very polite, although we choose to Finance in a different way I could fault the way Norton employees conducted themselves during the calls, no pushy sales at all. Would definitely recommend and consider using in the future.

19 juin 2020
Avis spontané
Noté 5 sur 5 étoiles

Dealing with this lender has been…

Dealing with this lender has been breath of fresh air. We came to you after being turned down by another lender who wasted 5 weeks of our time making us jump though hoops to then turn around and say no to us, for no good reason.
The application with you guys was quick and easy and the whole process took only about three weeks. Thank you Norton Home Loans. We will definitely be recommending you as the best lender out there for secured loans.

24 février 2020
Avis spontané
Noté 2 sur 5 étoiles

Full of empty promises.

I spoke to this company on Friday to be told I had been successful and would receive email confirmation of the offer, this never arrived but I was plagued by multiple call backs all through the following few days. I then chased up the missing email and was again told I had been successful and the email would be on its way. 24 hours later I chased again to be told I had been dropped and an email explaining why would be sent immediately... guess what no email, no explanation.
The company is truly fill of empty promises.

19 février 2020
Avis spontané
Noté 1 sur 5 étoiles

I was 'highly' recommended this…

I was 'highly' recommended this company. I applied online, stated I was deaf and before I knew it, constant phone calls at all times of the day. Took three emails to inform them I am profoundly deaf and unable to hear on the phone.

They then said they could not proceed with my claim online as it wasn't safe, however wanted me to use Typetalk, which is a three way conversation with a stranger in the middle. Figures(!)

Be warned, this company does not cater for those who cannot talk on the phone.

28 janvier 2020
Avis spontané
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Réponse de Norton Finance

Hi Mr Blackwell,

we're sorry to see that your experience with us wasn't up to the standards that we expect.

We generally use Typetalk as it is often the preferred method of communication for our customers who are hard of hearing, however, we will be happy to look into other options.

Once again please accept our apologies for any inconvenience caused.

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