Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

It is a welcome experience to have (Palmetto State) a business treat you with respect. Your dollars don't come easy. Great service, price guarantees, and a diverse offering of products make Palmetto S... Voir plus

Noté 5 sur 5 étoiles

I honestly wasn't aware of the Norton 30 day lowest price guarantee as part of their online purchase protection until they sent me a reminder that it was up in 3 days. That's when I double checked an... Voir plus

Noté 5 sur 5 étoiles

I purchased my firearm from a reputable Gun store company on the layaway plan. Upon returning to the site to log the firearms information for my records (less than 2 hours later), I discovered the p... Voir plus

Noté 1 sur 5 étoiles

I was supposed to receive a rebate on a lower price match but after several weeks with nothing I contacted them. Very slow to respond and after verifying my address said a new check would be issued.... Voir plus

À propos de l'entreprise

  1. Fournisseur de solution e-commerce
  2. Service e-commerce

À propos de Norton Shopping Guarantee

Écrit par l'entreprise

Increase Trust and Confidence Online

Businesses partner with Norton Shopping Guarantee to increase trust and confidence in their online store. Look for the Norton Shopping Guarantee trustmarks and shop with confidence knowing the business is independently verified and your purchase is guaranteed.

Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

75 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Noté 1 sur 5 étoiles

This is an awful idea

This is an awful idea, is there a way to block it? it just slows web pages down and makes them really un-functional.

31 décembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Norton Shopping Guarantee works for me.

I made a purchase with LockedLoaded.com but one or two days afterwards the price drops by $53. I made a claim. In less than a week I have been notified that a refund of difference would in fact be mailed to me.

Norton Shopping Guarantee works for me.

4 novembre 2021
Avis spontané
Noté 1 sur 5 étoiles

Norton Shopping Guarantee is baloney

Norton Shopping Guarantee is baloney. It has been totally worthless. You’ve probably seen their logo on a website before guaranteeing your shopping experience. I needed them to act on their guarantee for an online furniture store named DCG Stores who sold me a damaged table, couldn’t replace it and wouldn’t issue a refund to me. I purchased the table on August 10th and today is Sept 15th. I never did receive a refund from DCG Stores and Norton didn’t do a thing about it even after I had sent them numerous messages detailing the issue I was having. Luckily, Visa refunded the purchase for me so now they are going after DCG Stores. Take my advice, never buy anything from DCG Stores and never purchase anything from a website just because Norton is guaranteeing your purchase because they obviously won’t do anything to help you if a problem with your purchase arises.

15 septembre 2021
Avis spontané
Noté 1 sur 5 étoiles

No follow up on a claim

Tried to make a claim and was instructed to wait for a follow-up e-mail to explain the scenario.. Of coarse NO response and most people aren't going to follow up so why should they care. USELESS

1 août 2021
Avis spontané
Noté 1 sur 5 étoiles

A bad deal

This company guaranteed a purchase that I made online. When I reported the problem to them I found my online agent to be argumentative rather than a problem solver. I've always found Norton to be a reliable and honest company. This "Shopping Guarantee" venture certainly doesn't align with their other business's.

20 mai 2021
Avis spontané
Noté 1 sur 5 étoiles

Avoid any business that uses this!

I had purchased a car part from a site with this Norton guarentee over a month ago, worst online experience I've ever had in over 10 years. The claim is good for 30 days I waited 26 or 27 days before opening a claim. Says it covers purchases up to 1000$ I sent the agreement covering the benefits to the Norton chat and guess what no reply. I think all this does is open a little chat room where I'm free to send like 8 messages over a 1 week period (April 22 to April 29th- today) and not get 1 single reply. If I ever see a site that has this norton guarentee again I will take my business elsewhere as to not get scammed again. I'm out 175 bux and Norton has done 0 to help me.

29 avril 2021
Avis spontané
Noté 1 sur 5 étoiles

Sounds good but isn't

This guarantee sounds great, that is until you try to use it. I hope the merchants don't have to pay for service as it is nothing short of a big lie. I "filed a claim" and couldn't believe all the "red tape" involved. I don't believe I'll believe anything positive about Norton ever again. Too bad!

10 octobre 2020
Avis spontané
Noté 1 sur 5 étoiles

I requested price claim and i got …

I requested price claim and i got emails that I will get a refund in 3 weeks by checks. it has been a month and the claim will be expired on today.I didn't get any checks so I contacted them several times but no response no answer. waste time waste money, poor customer service. they didn't refund my $200.

18 juillet 2020
Avis spontané
Noté 3 sur 5 étoiles

Retraction of previous review

Norton were meant to guarantee Cellphone cases but it took a long time for Cellphone cases to respond . Norton need to vet their companies to make sure they perform well if they are going to sustain credibility.
Having said that I gladly retract my previous review as Cellphone Cases have refunded my payment

9 juin 2020
Avis spontané
Noté 1 sur 5 étoiles

I bought keto pills was supposed to be…

I bought keto pills was supposed to be some for free. Ended up paying almost $300. Was able to contact and send product back. After it was received they were no longer answering my emails. Called norton shopping guarantee and was told that it was only a 30 day guarantee when my email shows 60 days. Called Norton and still waiting for it to be resolved.

8 juin 2020
Avis spontané
Noté 1 sur 5 étoiles

if you back keto real then why cant…

if you back keto real then why cant this company give customers a address to send the product back. i assumed i was buying i bottle at 39.99 and then after you give them your number its 199.00 this is fraud and a scam i have sent them at least 20 e-mails i see where i am not the only one. so if you guarantee this send me the address so i can recover my money.

2 mai 2020
Avis spontané
Noté 1 sur 5 étoiles

I Want a Full Refund this Is a SCAM

I wanted to try one bottle of there Keto BHB Real weight Loss Pills but when I brought up the ad and it asked for my Information to where to send it then it ask for your Credit Card Information, it doesn't show you how much for each bottle until the order is Complete, then after that it automatically orders a Package of 5 Bottles there is no option for just one Bottle and then it completes the order they took $199.00 out of my Bank account I then tried to Cancel the Order, I talked with them they wouldn't Cancel the order I've emailed them to get a Authorization Number to Send it back but no Reply from them For this Don't Order any of there Products you will lose out on your $$ I'm Contacting the Better Business Bureau on these People...

17 février 2020
Avis spontané
Noté 1 sur 5 étoiles

-5* review

you do not trust the companies to which Norton provides a guarantee. I bought slimming pills from Keto Pure Diet from Donver USA. this company sent me completely different pills than I ordered. I immediately sent the goods to them and they only delayed their false e-mails and did not refund the money after 2 months. Delaying tactics are also practiced by Norton and in no way helped me. I likely
Writing minus 5*

22 octobre 2019
Avis spontané
Noté 5 sur 5 étoiles

It really works!

I used the services of Norton Shopping Guarantee to reclaim money taken from by a scam company. Fortunately I was able to register my dispute with Norton and their involvement meant that I got a full refund from the scam company ketopurediet. I'm sure that with out Norton's involvement I would not have got anywhere.

16 août 2019
Avis spontané

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