Absolutely brilliant service from start to finish. Abbey Nichols was amazing throughout and made the whole process feel easy and stress free. Communication was spot on, everything was explained clear... Voir plus
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Lisez les avis des autres
All I can say is what a great service From start to finish, from the application to receiving funds took less than 24 hours. The call handler i spoke with was lovely and was able to ensure affordabil... Voir plus
I applied for a loan to consolidate my credit card debt into one lower monthly payment, which can be quite a daunting process, but the team at Norwich Trust were so understanding and friendly. Huge sh... Voir plus
A huge thanks to the team at Norwich trust especially Jamie and Stuart 🙂 this is my first time taking out a loan and they were ever so attentive and most importantly maintained contact at all times... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Norwich Trust Limited ("Norwich Trust’’) is a direct lender providing unsecured loans to homeowners. We differentiate ourselves from the majority of other lenders by lending solely to homeowners (in England, Scotland and Wales), allowing us to offer competitive rates for our loans. Our loans are suitable for those who have little equity or who don’t want to risk their home with a secured loan. If you are a customer of ours feel free to let us know what you think of our service.
Coordonnées de contact
Floor 1, Norfolk Tower, 48-52 Surrey Street , NR1 3PA, Norwich, Royaume-Uni
- 01603 801910
- welcome@norwichtrust.co.uk
- norwichtrust.co.uk
4,8
Excellent
264 avis
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Monika made the whole experience simple…
Monika made the whole experience simple and easy to set up my loan and is very professional thank you Monika for making the whole experience easy
11 mars 2026
Avis spontané
Just excellent 👍
6 mars 2026
Avis spontané
Ryan the reviewer was super helpful and…
Ryan the reviewer was super helpful and in constant communication throughout the process will defo pass on recommendations to anyone looking
5 mars 2026
Avis spontané
Very professional
Very professional. I feel very confident that I have the right product for my circumstances. Stuart King has excellent communication skills. He was very efficient I feel very confident in my choices.
2 mars 2026
Avis spontané
Excellent Experience
Excellent Experience! ⭐⭐⭐⭐⭐
I had a great experience getting the help I needed. The entire process was incredibly easy and straightforward from start to finish.
The customer service is top-notch, and I truly felt I could trust them to handle my situation in the best way possible. If you’re looking for a team that is reliable and helpful, I highly recommend them!
11 février 2026
Avis spontané
Ryan was an absolute joy to deal with…
Ryan was an absolute joy to deal with and had plenty of patience with me! A huge thanks for alleviating a lot of pressure!
9 février 2026
Avis spontané
Really helpful call handlers
Really helpful call handlers, quick painless process
5 février 2026
Avis spontané
superb service
Super helpful and non judgemental - thanks so much for a great service.
4 février 2026
Avis spontané
Excellent service
Excellent service, 15 min process, advisor very good, explained everything clearly and ket me askmlots of questions. Very impressed.
3 février 2026
Avis spontané
Brilliant service from Ryan
Called up and spoke to Ryan on Monday and was accepted the same day.
He was even able to hold of on the application for 2 days to help me with the best payday due date for repayments.
He was quick in getting back to me and couldn’t ask for better service.
28 janvier 2026
Avis spontané
The easiest people to talk to ever
The easiest people to talk to ever. Everything was checked and reviewed under 24hrs. Amazing. Thank you.
1 décembre 2025
Avis spontané
Easy and efficient
Easy and efficient.
Everything explained. Highly recommend.
16 janvier 2026
Avis spontané
Excellant service from Monika
Excellant service from Monika, she was friendly, efficient and made the process simple. Thank you.
15 janvier 2026
Avis spontané
Abbey was fantastic she made everything…
Abbey was fantastic she made everything so clear and was extremely helpful. Fantastic company and extremely smooth service. Thank you
8 janvier 2026
Avis spontané
I lost my son recently and asked NT for…
I lost my son recently and asked NT for a 1 month payment break to assist with the funeral expenses and the headstone cost, 1 month, they apparently don't do payment breaks, I can miss a payment and go into a no contact contract but they will contact credit reference agencies to say I've missed a payment, not the best given my circumstances.
5 janvier 2026
Avis spontané
Réponse de Norwich Trust Limited
Dear Tracy,
We are deeply sorry for your loss. While we cannot fully comprehend the difficulty of your circumstances, please accept our sincere condolences during this incredibly challenging time.
Please know that we do everything we can to support our customers during difficult times. While our policy doesn't include payment breaks as a standard option, we do have forbearance options that could be explored in situations like yours. We want to work with you in a way that helps alleviate some of the financial strain you're facing.
We can also discuss ways to manage your payments that won’t be as impactful on your credit file, and we’re here to guide you through all available options. Please contact us directly, and we'll do our best to support you during this incredibly tough period.
Kindest regards
Norwich Trust
Easy to talk to and very friendly
Easy to talk to and very friendly.
Would recommend to others.
Karolis was very helpful and made everything smooth.
5 janvier 2026
Avis spontané
Professionalism and prompt responses to…
Professionalism and prompt responses to any queries I had.
31 décembre 2025
Avis spontané
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