Having recently dealt with Norwich Trust and in particular, Ryan Beeson, I was impressed about how easy and efficient this loan was to organise through this company. From the start, all emails were re... Voir plus
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Lisez les avis des autres
Absolutely brilliant service from start to finish. Abbey Nichols was amazing throughout and made the whole process feel easy and stress free. Communication was spot on, everything was explained clear... Voir plus
All I can say is what a great service From start to finish, from the application to receiving funds took less than 24 hours. The call handler i spoke with was lovely and was able to ensure affordabil... Voir plus
I applied for a loan to consolidate my credit card debt into one lower monthly payment, which can be quite a daunting process, but the team at Norwich Trust were so understanding and friendly. Huge sh... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Norwich Trust Limited ("Norwich Trust’’) is a direct lender providing unsecured loans to homeowners. We differentiate ourselves from the majority of other lenders by lending solely to homeowners (in England, Scotland and Wales), allowing us to offer competitive rates for our loans. Our loans are suitable for those who have little equity or who don’t want to risk their home with a secured loan. If you are a customer of ours feel free to let us know what you think of our service.
Coordonnées de contact
Floor 1, Norfolk Tower, 48-52 Surrey Street , NR1 3PA, Norwich, Royaume-Uni
- 01603 801910
- welcome@norwichtrust.co.uk
- norwichtrust.co.uk
4,8
Excellent
265 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
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Very positive
Very positive. Easy application process and guided well through the process by Tom. Thank you.
21 juillet 2025
Avis spontané
Absolutely Excellent
Absolutely Excellent - quick, efficient and very helpful - 10/10
16 juillet 2025
Avis spontané
Thomas has been such a great help
Thomas has been such a great help! Always fast to respond and very informative!
1 juillet 2025
Avis spontané
Abbey was absolutely great couldn’t…
Abbey was absolutely great couldn’t have asked for more, simple process and made easy.
Thank you
18 juin 2025
Avis spontané
Thank you for helping us out with our…
Thank you for helping us out with our finances which were sorted quickly and efficiently. I would not hesitate to recommend you. Special thanks to Ryan for all his help with getting us through this embarrassing delicate situation that we found ourselves in.
13 juin 2025
Avis spontané
Tom was 5* very helpful and…
Tom was 5* very helpful and professional.
The entire process was simple and straight forward.
Thanks Tom
10 juin 2025
Avis spontané
Everybody at each stage were very clear…
Everybody at each stage were very clear and patient and outlined all options available. Financial points were explained clearly and advice was given in a friendly and helpful way to understand.
10 juin 2025
Avis spontané
Service was disappointing.
Service was disappointing. I got an email saying I passed the online check which included open banking. Questions were answered honestly. I was a bit hopeful, but hours later I got a text message saying my application was unsuccessful. I felt deflated.
30 mai 2025
Avis spontané
Réponse de Norwich Trust Limited
Hi Tolulola,
Thank you very much for your feedback.
While you successfully passed our initial high-level checks, a manual review by one of our underwriting team has found that your application doesn’t quite meet our lending criteria.
I completely understand that this news may be disappointing, and I’m truly sorry. Please know that we have to be careful to ensure any loan offered is affordable for you now and in the future, as we wouldn’t want to place you in a difficult position with repayments.
Thank you for your understanding, and apologies that we were unable to assist on this occasion.
Kind regards
Brendan Wilson
Head of Lending
No judgement genuinely great service…
No judgement genuinely great service quick and easy
30 mai 2025
Avis spontané
Did not waste my time nor give me the…
Did not waste my time nor give me the run around. I found them personal yet professional.
29 mai 2025
Avis spontané
Monicka was absolutely brilliant…
Monicka was absolutely brilliant throughout. Nothing was a problem and was very informative.
22 mai 2025
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The customer service representative was…
The customer service representative was nice,kind and polite.she was very helpful and explained everything. Thank you 😀
15 mai 2025
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Excellent
Excellent customer service from start to finish. Very prompt at responding to any queries I had and explained everything for me. Very prompt acceptance to my application as well to help me get back on track financially. Both Abbey and Michael were great during the whole process.
14 mai 2025
Avis spontané
Brilliant company
Brilliant company. Easy application with no judgement financial discussions. Highly recommended - 5⭐️
13 mai 2025
Avis spontané
New loan
Very quick decision anf payment. Advisor was very polite and helpful.
12 mai 2025
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The time my enquire was attended too in…
The time my enquire was attended too in a couple of days and they were very polite.
20 avril 2025
Avis spontané
I’m 60 yrs old
I’m 60 yrs old. No good with modern technology.Ryan was very helpful and patient with me.i’m going through a very bad time at the moment.and not concentrating .but Ryan helped me out step by step .very happy with the support filling forms in.thankyou
24 avril 2025
Avis spontané
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