Norwich Trust Limited Avis 

Before people think its because i didnt get offered a loan and im being negative ... i got offered one. However 5 phone calls later..4 hours of wasted time.. being scrutinized for every spend on your accounts... asking for joint accounts when they have your credit file in front of them. I wouldnt bother unless you are desperate. You feel like a convict.

Amazing service and customer oriented.
Ryan was brilliant and very helpful.
Thank you

Norwhich trust especially ryan was so helpful explained everything so clearly to me went thru it all and understood my situation talked to me like a human being and had compassion I am so glad I choose norwhich trust the hole process was easy and simple to do and couldn't believe how quickly I received funds 1 hour after call I was expecting maybe a week or few days it has took so much preasure off me with worry and now instead of paying out on all different cards etc I have only the 1 monthly.

Excellent service from Gary bond

Very straightforward giving me many options. All risks explained.

What a service this company provide , one happy settled man tonight and a massive weight off my shoulders , thanks again too Monika she was awesome 😊

Amazing really helpful and explained the process and gave time to think nothing rushed

Daryl definitely went above and beyond to help me with the application process. Once it was confirmed I received the funds the next day.

The process was so smooth, speaking to Lauren was so easy, she was friendly and so professional, really put me at ease about the process.

Applying was so easy and painless
And Monika was so pleasant and understanding taking me through the whole process step by step she was courteous and very professional would definitely recommend.

Really helpful and made a difficult and embarrassing situation comfortable and made the whole process easy..would defo recommend

Very good and quick service very helpful

The advisor that helped me was Lauren Hall. She was really helpful friendly and made the process easy from start to finish. She called at the time she said she would each time and was very professional.

Ryan was so helpful and professional through the process.
This was my lifeline to help me get back on track financially and without them I don’t know what I would have done.
The customer journey from start to finish was excellent.
Thank you so much and thank you Ryan!

The guys that processed my loan were absolutely awesome from start to finish 👌...Lauren couldn't complete my affordability check because I didn't have sufficient time on the day...she suggested that we finish some days later as she will be starting her annual leave the next day but I said I would really want to get this out of the way and she agreed to call me from home whilst on annual leave and phone appointment was scheduled for 1pm...and bang!!! @ 1pm the next day my phone rang and the affordability check was conducted and concluded...Stuart King stepped in the next day to finalised the process, within few hours the loan was approved...the best part of these guys, especially Lauren, was the fact that they deal with you as humans not as robots...they try to understand your circumstance and probably step into your shoes...they spoke with empathy and displayed the highest level of professionalism with a touch of humanity!!! Nice one guys, am really pleased!

India was very very helpful and made the process easier. Thankyou

Help was provided every step of the way, the process was simple and the ways I could complete the loan were flexible. The staff were so helpful, understanding and proactive.

Simple application process, very polite uk based.

India your amazing thank you so much
1 in a million, calm, collective and takes her time, she need a pay rise or promotion.

Their Affordability assessment doesn't add up logically and when talking to the underwriting department trying to explain, they didn't want to help and were very robotic.