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Just what it says on the box, a mug for a scrabble addicts birthday 😃

The delivery arrived on time and thrilled the items were intact. No issues with the company or great service they provide.

Reasonable prices, and delivery times are excellent.

Polite , friendly and helpful. Speedy delivery, perfectly packaged. Ticks all boxes!

Customer service superb - both items not available at once, got a phone call and arranged for them to be shipped separately ... they both arrived in plenty of time.
Document holder is lovely - looks just like it did on the web site, has plenty of room to hold passport, tickets etc very pleased with it!
The earphone holder is very sweet - and will keep the earphones nice and tidy.

Item purchased, great delivery time and great product will use again.

Very pleased with the product and delivery time. Thank you.

Good experience, fuss free!

I ordered the butterfly garden kit as a gift and needed it delivered fairly swiftly. I spoke to a very helpful person on the phone who did all he could to meet my needs. I received the kit within 2 days using the standard Royal Mail service. Really pleased with NotTheUsual's efficiency and service.

prompt delivery - the bag was a little smaller than expected but OK and very stylish. The zip up compartments would have been better if 'see through' but otherwise a quality product to give as a present to the men who have everything!.

I couldn't find what I wanted anywhere but when I looked on this site, there it was. It's a gift for my great nephew and I know he'll be thrilled with it.

Great items delivered, well packaged. Just what we wanted.
Delivery took a little longer than expected but other than that very pleased.

Was passed their website by another well known company for a product I was after. Ordered and paid for 2, then got a phone call minutes later and a voicemail saying no stock available. Rang back to be told the chap had been and found last 2 in the warehouse. Order received following day and am very very happy!

I ordered a present for my nephew's birthday on the Monday, in anticipation for the Saturday. However, it didn't arrive. It's now Monday and still no sign of it. It may be a problem with Royal Mail but it's still disappointing. I emailed nottheusual though and they replied promptly, which is good. It still doesn't solve the conundrum about the missing gift though. And a bit embarrassing turning up without the gift on Saturday.

One of the items in my order was unavailable, it was a book that had gone out of print. I got a phonecall the day after placing the order telling me this and refunding my money straight away. It was great that somebody actually phoned up and explained instead of just sending an email or a note with the order, you don't get that kind of personal service much anymore, oh and their products are great, an extensive range of gifts and goodies for all budgets.

Bought as a present for my daughters nursery teacher as she has no joy at growing sunflowers! Nice box, cheerful design and fingers crossed healthy sunflowers next year!

Very quick service. Glasses case excellent.

Really pleased with the service and quick delivery of this, will definitely come back!

Ordered a leaving present for my colleague and was delivered within days. Also some great unusual gift ideas on the website and all reasonably priced. Will defo use them again

Goods arrived quickly and gentleman called to let me know about out of stock item replacement discussed and sent ... Perfect.