Nottingham Forest Avis 

Went for a hospitality ticket Forest v Newcastle cup match The food was average with very snall portions We ordered drinks at half time and our server forgot to bring them to us so not very good hospitality on my first experience at a football match

Ordered Forest Hawaiian shorts and ordering online was a breeze, they turned up in an acceptable time too but we're faulty (hole in a pocket). Emailed to get a new pair but had to photograph them send them back first, no problem I did and asked for a replacement pair.
After about 10 days I had heard nothing so emailed and was emailed back quickly to say it can take 10 working days before the return was actioned. Not happy but accepted and waited, and waited. 12 days later nothing so another email which was again quickly replied to to apologise and say a refund would be actioned. I said I wanted a replacement but was then told I would have to order a new pair! This was over 1 months after my original purchase and now our of stock. Great! Good job the suns not shown it's face, nor have my legs 🩳!
Love the club but this was disgraceful, it's the closed season so they can't be that busy his help em when the new shirts come out.
COYR 😢

Another venue that places profit above public health and safety.

We are attending a concert at the ground this weekend, and in preparation for our trip we checked the ground's policy on bringing water with us (hoping for a nice sunny day). Their policy is that absolutely no food and drink can be brought in as it is available to purchase inside the venue (so clearly profit motivated above anything else).

I then emailed the stadium to ask whether refill stations would be available for audience members to bring an empty water bottle and refill it. Here's where the policy gets even worse - the response was that plastic bottles cannot be brought into the stadium (clearly a significant risk of harming somebody with a plastic bottle!) even if empty, so you either have to buy a bottled drink if you want to take it into the performance area, or you have to go back and forth to water stations to refill cups - I can see that being popular in the middle of a concert!

So, basically they are saying that you can't bring a refillable drinks bottle with you in order to stay hydrated and avoid disturbing other concert goers, instead you either have to forego water or you have to go back and forth frequently (especially if it's hot) simply to maintain a healthy level of hydration.

Utterly disgraceful in this day and age when the dangers of dehydration are well known. It's no wonder you read and hear of concert audiences fainting, it's clearly got nothing to do with over-excitement at the act and all down to concert venues being more concerned about how much money they can make selling drinks.

However good the concert is I won't be returning to this venue in the future if this is how they treat paying customers.

the best football club in the world,I foresee premiership trophy’s European cups and World club champions in the next few years

If you are a gay person looking for a camp might out... then avoid This place. They advise as being the oldest gay venue...when Debbie took over.. . not now....full of straight folks. Tell. There's no drag dj..why? Imagine oceana but with more chavs...
The place is horrendous.. miserable staff. If you are gay then expect nothing More than chavvy kids and arrogant staff

Turned up 14 Feb 2024 for autograph signing at the megastore. Turned up an hour at 1pm for a 2pm start. Disappointingly players arrive late and at 2.25pm still waiting for it to start not fair lads why keep us waiting

Just like your badge, 2 stars only for you!
(was my original statement)
Online ordering was a breeze, as I was doing that. Trying to contact someone after to amend the order was more like a full on storm. No response from email and was in a queue of 2! each time I phoned in for more than 20 minutes each call.
Finally got through and was told that my order had already been processed. Really?
No offer to help, just said it was now too late.
Your customer services deserves to be back in the Championship. Defiantly not Premier League level.
Update:
However, since the original posting, Tom Eastough has responded to my email to the club. Has sorted the issue and restored my faith in NFFC :0)
Now a 5 star review

Makings of a great team and although early days suggest they spend too much time passing backwards which creates no pressure at all on the opposing team - or opportunities - very frustrating for fans particularly when when forward pass opportunities are obvious ... and ignored.

Take the buckets of their heads Steve

probably the worst online company to deal with,
ordered my sons 2 home shirts for 23/24 season on the 17/7, payment taken on 18th, email received order is out for delivery, 1 week later checked tracker and order is still with sender, so emailed sender who returned email with apology and promised shirts will be processed and sent, well 31st july and still no shirts and checked tracker (yodel) and guess what still with sender, so trying to contact sender ie forest shop, and every time cuts off to leave a voicemail, which dont get responded to, absolute pi** poor show from nottingham forest football club but quick to take money out my bank

Amazing fans and what an amazing club

Great people great club , the heart of the city