Used Nous for the first time after seeing it all over my Instagram. I'm typically very good at managing my bills and changing onto providers, but had actually forgotten about my electricity & gas rene... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Seems like a good idea, however, it offered me a new energy plan which would cost £40 a month more (after uploading my bills so it had the comparison), then suggested I could save on my mobile bill b... Voir plus
Amazing service, takes the hassle out of everything. Team are very supportive and responsive and even provide guidance on services they don't yet offer. Really impressed
As soon as I contacted Nous explaining my case and asking for their help and assistance, in minutes they got back to me. Following the instructions were very simple and easy, and once I completed all... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We're helping households get smart and stay vigilant to the cost-of-living crisis.
Coordonnées de contact
Farringdon, EC1R 3BW, London, Royaume-Uni
- support@nous.co
- nous.co
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Highly recommend!
I’ve been using Nous for a few years now and have switched energy, WiFi and mobile providers with them. They make the process easy, straightforward and explain everything clearly. They’re also easy to contact and friendly. I highly recommend them.
I can’t quite believe how simple and…
I can’t quite believe how simple and speedy this was. Wry little info required and they worked efficiently to sort a new cheaper tariff on an energy bill. Impressive. I will use them again and highly recommended. They keep you updated every step of the way with helpful information.
Great service and communication
The team at Nous have been incredibly helpful - not just in reducing my bills but also staying in touch with clear (and friendly!) communication.
Very easy to switch broadband provider
Very easy to switch broadband provider, Nous contacted both old and new provider and sorted the changeover date plus Openreach installation.
Good experience with Nous
Nous made it really easy to transfer my mobile contract with only one hiccup in the process meaning I had to contact my new providers CS (which was only a slight inconvenience) overall very happy with the little involvement from my side!
Experience was easy however Ive since…
Experience was easy however Ive since changed to octopus and saved £31 amonth so sadly you definitely didn't offer the cheapest option!
Quick response times
Quick response times, clear information, smooth transition between service providers.
AVOID
AVOID! Be warned they will start a switch without your consent! I only realised when I had a notification to say a direct debit was set up and had definitely never agreed any kind of switch with them!
Avoid and do it yourself!

Réponse de Nous
Not entirely sure this saved me money…
Not entirely sure this saved me money as I got hit with leaving fees even though I was staying with the same energy company just switching. Won’t use Nous again as I could have just phoned the company and got them to change the tariff without incurring the exit fee’s.

Réponse de Nous
Great service
Great service, felt informed all the way- seamless on my part! Switched to better deal
Great service.
I didn't have to do anything
I didn't have to do anything! No awkward conversations, no holding on the phone, no navigating online chats.....it was all done for me. And I've saved loads of money!
It was quick and helpful
So far I’ve saved over £400!
So far I’ve saved over £400 which is crazy.
It’s a great service and I would recommend.
Very easy to make the switch and…
Very easy to make the switch and couldn’t have been more simple
Nous did well
Nous did well. They have a good AI and then if there is something good you get passed to a human. But make sure you aske to speak to someone as that’s where the action happens. I’ve saved loads and takes all the stress out of switching.
Great service 🤩
Personalised and quick responses on WhatsApp were brilliant.
Changing my broadband provider could not have been easier! Great service 🌟🌟🌟🌟🌟
So easy
So easy, I literally had to do nothing except confirm when the engineer was visiting to fit the new wifi and now I’m saving £11 a month
The switch went very easy
The switch went very easy, just put my details in and BAM! I had switched.
Can't recommend these guys enough.
I really don't like change, but with these guys I didn't feel a thing ☺️
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