Used Nous for the first time after seeing it all over my Instagram. I'm typically very good at managing my bills and changing onto providers, but had actually forgotten about my electricity & gas rene... Voir plus
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Lisez les avis des autres
Seems like a good idea, however, it offered me a new energy plan which would cost £40 a month more (after uploading my bills so it had the comparison), then suggested I could save on my mobile bill b... Voir plus
Amazing service, takes the hassle out of everything. Team are very supportive and responsive and even provide guidance on services they don't yet offer. Really impressed
As soon as I contacted Nous explaining my case and asking for their help and assistance, in minutes they got back to me. Following the instructions were very simple and easy, and once I completed all... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We're helping households get smart and stay vigilant to the cost-of-living crisis.
Coordonnées de contact
Farringdon, EC1R 3BW, London, Royaume-Uni
- support@nous.co
- nous.co
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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I would have given 5 stars
I would have given 5 stars but seen as I have had problems logging into my new energy account, and not getting anywhere with the new supplier, I am unable to give that. Nous themselves, have been great.
Really helpful that Nous sorted out my…
Really helpful that Nous sorted out my energy switch. Only given them a four out of five because they won't stop messaging me for a task I could have done myself on this occasion. I haven't asked nous to do anything more involved or complicated yet
Easy process to get a saving on my…
Easy process to get a saving on my bills, especially in the current climate
Came across Nous on social media and…
Came across Nous on social media and have to say it was so easy to use and they have saved me money. Great app
I heard about nous from instagram…
I heard about nous from instagram (inpolife) I joined and couldn’t be happier. The fact you listen and get stuff done. Easy to use and great communication. Thank you
Apparently they ‘save you money’ so…
Apparently they ‘save you money’ so they changed the Tarif to me then having payments for gas and electricity over double what I was paying before. When I questioned it, they wouldn’t change it back, leaving me having to contact my provider to get it sorted as it ‘apparently wasn’t their job’ avoid at all costs!!

Réponse de Nous
I really like the simplicity of the app…
I really like the simplicity of the app and the way it uses AI to try to find the best deals. Unfortunately it didn’t find the best deal for me and ended up selecting a provider that would cost me more. So I had to cancel and go back to handling this type of thing myself in person.
But I think with a little more AI investment this could be an amazing tool to help this worth busy lives find the best contracts for utilities etc.
Great idea Nous just a little more work needed.

Réponse de Nous
Nous have been great they have managed…
Nous have been great they have managed to lower some of my bills which gives me that little extra money to last the month. Great service. Would definitely recommend.
Very easy
Very easy. Didn't really have to do anything. Quick response through WhatsApp. Too early to give 5* as the cashback won't materialise for a bit. But so far so good.
Great service fast reply’s to my…
Great service fast reply’s to my queries and I saved me money what more can you ask for . Big thumbs up
Great service
I found the service to be effective and extremely cost saving. Would certainly recommend.
Fairly straight forward process
Fairly straight forward process, we used it for an energy switch and so it tells you what you’re set to save but obviously the proof is in the pudding only over a time of seeing if you actually save that. A great feature is that we’ll be actively told when we’re out of contract so no trying to remember the timings or leaving it on the to do list to look at deals / do a switch ourselves!
I’m new to Nous but so far I’ve saved…
I’m new to Nous but so far I’ve saved £288 per year on my energy without lifting a finger! they did all the work it was seamless, looking forward to making more savings while I’m sitting back having a cup of tea , highly recommended
Really impressed
Really impressed! Easy to use, everything is done for you and a yearly saving of £725 on my utilities!
Nous is so easy to deal with
Nous is so easy to deal with, responsive to any queries via WhatsApp. They've done all the hard work for me, the switch went through within a couple of days.
Stress free and straight forward switch…
Stress free and straight forward switch nous take it all into there own hands couldn’t have asked for an easier way of switching.
£60 saved so easy
Nous found me a cheaper electricity rate with my current provider and sorted the switch for me so I didn’t have to do anything, they saved me £60 a year, well worth it! Also customer service is brilliant
I didnt have to do anything…
I didnt have to do anything communication was brilliant and kept me updated. Looks like I will save money.
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