Não uso muito os produtos da Novex ainda. Comprei a Queratina Brasileira e queria pedir que trocassem a embalagem para uma de plástico, pois essa embalagem é um pouco difícil de apertar quando já está... Voir plus
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Lisez les avis des autres
Eu AMOOOO esses produtos da NOVEX!. Poxa vida, vocês têm MUITA QUALIDADE E OS PRODUTOS SÃO MUITO BONS! VOCÊS SÃO INCRÍVEIS. OBRIGADA POR FAZEREM PRODUTOS TÃO MARAVILHOSOS E COM O PREÇO ACESSÍVEL PARA... Voir plus
Gosto dos produtos da Novex, são ótimos pra o meu cabelo,sempre compro. Nesta última compra os produtos chegaram danificados e não foi a primeira vez devido ser mal embalado os produtos estavam racha... Voir plus
I had ordered 2 shampoos and got free samples like always. I only received 1 and got a recharge instead of the shampoo form that line. I’ve ordered quite a few times before this happened. I’ve tried... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are a 100% Brazilian-based hair care company. Our catalog has a variety of products ranging from shampoos, conditioners, hair masks, leaves ins, etc, to adequate any hair needs for any hair texture. We also carry Vegan and Organic options.
Coordonnées de contact
1275 Bloomfield Avenue, Bldg 7. Unit 48, 07004, FAIRFIELD, Etats-Unis
- 1(800) 519-2546
- info@embellezeusa.com
- novexhaircare.com
Não uso muito os produtos da Novex…
Não uso muito os produtos da Novex ainda. Comprei a Queratina Brasileira e queria pedir que trocassem a embalagem para uma de plástico, pois essa embalagem é um pouco difícil de apertar quando já está acabando.
Eu AMOOOO esses produtos da NOVEX!
Eu AMOOOO esses produtos da NOVEX!. Poxa vida, vocês têm MUITA QUALIDADE E OS PRODUTOS SÃO MUITO BONS! VOCÊS SÃO INCRÍVEIS. OBRIGADA POR FAZEREM PRODUTOS TÃO MARAVILHOSOS E COM O PREÇO ACESSÍVEL PARA NÓS! MEU CABELO VIVE HIDRATADO E MACIO GRAÇAS AOS PRODUTOS DE VOCÊS, ARRASAM DEMAIS 💖💖💖 GRATIDÃO.
Desde el 10 compre mi producto y no se…
Desde el 10 compre mi producto y no se cuando llega, no proporcional una fecha estimada pensé que sería de 3 a 4 días pero ya casi 15 días y aun nada.
Always the best.
I didn’t got all the products that I…
I didn’t got all the products that I bought and they don’t give you a answer, there’s no costumers service
Improve on responding to voice mails
Improve on responding to voice mails, emails & messages.
I received my package with my hair mask…
I received my package with my hair mask broken and empty all over my other products and the shampoo was broken . I emailed to get a new hair mask no one ever responded. Very upset because I love these products and never had an issue like this before
I usually have no issues with novex
I usually have no issues with novex, this time my things were not delivered to me I emailed the company and called and got no response. I would like a refund, or new products sent to me.
Paid extra for 3 day shipping and it’s…
Paid extra for 3 day shipping and it’s been 2 weeks . Sent message and got no response .
Non existence customer service
While I was giving my shipping information, it reverted back to my old address. I saw that after everything was done. I emailed the company twice to informed them of the correct shipping address. I also even call the phone number that was provided in the Novex website. No one contacted me back. My package was shipped to my old address. I emailed and called again and no response. I never received my package. Right now I'm pissed at Novex. You guys have no customer service. I think after this order, I won’t be ordering again.
I always have a good experience with…
I always have a good experience with novex. It was on time and the package was very well sealed
Maravilhoso!!
The products are really good for conditioning and detangling.
The products are really good for detangling my hair. They also smell good.
I never received an order
I never received an order, emailed customer service multiple times, and never heard back.
Missing items
Missing items
Called and left a message. Didn’t return my call.
Sent emails and know response.
I would like a refund for my 2 missing items
Os produtos da Novex que eu comprei são Super babosao, Oleo de coco, Super Aloe Vera, Queratina Brasileira
Os produtos da Novex que eu comprei são maravilhosos, meus cabelos e da minha filha estão mais sedosos, brilhantes, cresceram muito rápidos, e estão mais cheios e fortes.
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