Local staff who have sound product knowledge. In particular David Carey who arranged two remote changes to settings after I contacted the 1300 phone line. David also followed up with an email after t... Voir plus
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Lisez les avis des autres
I have been a customer of NSW CPAP for a few years now and have always had great service, especially from David. I recently had a small problem with my machine and the lady who handled the problem had... Voir plus
I went in complaining of water in my mask overnight. It was suggested to me to adjust my manual settings to automatic and to use memory foam pillows. On a whole this has worked well, but still on very... Voir plus
I went to the Dee Why shop and had a good meeting with Dave. We discussed my issues and I came away with a solution that has improved my situation. I have interacted with Dave a few times over some ti... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are Sydney’s trusted independent CPAP retailer NSW CPAP is Australia’s most trusted name in sleep apnea machines, masks and accessories. Our four conveniently located clinics around Sydney covering all points of the compass with 6 locations and a commitment to delivering unmatched customer care, our sleep specialists are here to help you find the right equipment to suit your needs, budget and lifestyle. Whether you are new to CPAP therapy or just looking to update your existing equipment, NSW CPAP is your one-stop-shop for quality sleep apnea machines and accessories.
Coordonnées de contact
Level 1, Suite 3, 49 Grosvenor Street, 2025, WOOLLAHRA, Australie
- 1300414190
- sales@nswcpap.com.au
- nswcpap.com.au
4,6
Excellent
5 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 12 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
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Always there to help you.
Your team at Port Macquarie were great. I went away on holidays. I cleaned and replaced parts before leaving home. Unfortunately I did not replace all parts and went away missing elbow to face mask. It was no problem for your staff. They had the part in stock and saved my holiday. Could not fault them. Thank you.
6 août 2026
Had the accessory I required and other…
Had the accessory I required and other information I needed.
5 août 2026
Easy to order and delivered very…
Easy to order and delivered very quickly. Great when travelling for work.
23 juillet 2026
Friendly knowledgeable service
Friendly knowledgeable service. Understood my needs and circumstances and provided a product fit for purpose
5 août 2026
Ordering and supply very efficient
Ordering and supply very efficient - but the product not so good - stopped using it because it hurt the bridge of my nose after a few days - so not using it anymore went back to the mask that just fits my nose only - the new mask should have more padding on the part that sits on the bridge of the nose - the padding needs to be larger and allow the pressure to spread out away from the nose bridge point
4 août 2026
Arrived in quick time as expected
22 juillet 2026
Prompt service and good products
Prompt service and good products. Very polite phone manner by those taking calls.
22 juillet 2026
The product is great!!!
22 juillet 2026
That was it!!!
21 juillet 2026
Easy to order on line
21 juillet 2026
I was horrified reading others their…
I was horrified reading others their reviews of this company because I ordered a sauna in February and i was told it will be delivered in end of June I rang in July to see what was happening.. I rang ALL day but there was no one answering the phone call till in the evening.. so I was told another 3 weeks before it gets delivered , so now we are in august and again no one answering my phone calls so far I have tried several times but no answer.. I paid $6849,00 for it and I am worried because others have had hassles of not getting their money back ..
It is a very dodgy business
16 mai 2026
Réponse de NSW CPAP
Hi Susanne,
Thank you for your feedback, however we believe you may have our company review link mixed up with another as we do not sell Saunas. The last purchase you made with us was for a mask purchased in May. If you could kindly amend your response, that would be appreciated. Thank you - NSW CPAP
Prompt and efficient service.
Prompt and efficient service.
Everything arrived as ordered.
20 juillet 2026
great prices but even greater customer service
Quite hard to get hold of on the phone but really looked after me and are my first go to shop now in regards to CPAP machinesand accesories.
30 juin 2026
Phone help is the best
Phone help is the best both to enquire and help in ordering parts.
31 juillet 2026
Shipment was so quick and checking…
Shipment was so quick and checking whether we had ordered the right breathing hose.
30 juillet 2026
The help & assistance given by the…
The help & assistance given by the person serving me
31 juillet 2026
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